Mobile Phones: Fees and Charges

(asked on 17th June 2025) - View Source

Question to the Department for Science, Innovation & Technology:

To ask the Secretary of State for Science, Innovation and Technology, what recent discussions he has had with mobile phone providers on inflation-linked price increases in fixed-term mobile phone contracts.


Answered by
Chris Bryant Portrait
Chris Bryant
Minister of State (Department for Culture, Media and Sport)
This question was answered on 25th June 2025

I have not had any such recent discussions but the Government works closely with Ofcom, the independent regulator of telecommunications, to ensure telecom contracts remain fair and transparent, ensuring significant clauses, such as in-contract price increases, are clear at the time of purchase.

Following a review Ofcom banned inflation-linked price rises, since January 2025 providers have been required to inform customers upfront of any in-contract price rises in pounds and pence included in their contract.

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