Cost of Heating Oil

Greg Smith Excerpts

Wednesday 15th April 2026 Westminster Hall

[Greg Smith (Mid Buckinghamshire) (Con)]

It is a pleasure to serve with you in the Chair, Dr Allin-Khan. I am grateful to the hon. Member for North Norfolk (Steff Aquarone) for securing this important debate. I must start by declaring an interest: my home is off the gas grid, and we use heating oil. When constituents have raised this issue with me—many have—I therefore understand it not just as their Member of Parliament, but as a fellow purchaser of heating oil.

When prices doubled—or, as we heard, sometimes tripled—overnight following the outbreak of war in the middle east, it was a genuine financial shock that was even greater than when Russia invaded Ukraine in 2022. According to evidence from Martin Lewis of Money Saving Expert, customers who had paid around £300 to £350 for 500 litres of heating oil in February were being quoted between £600 and £1,000 just weeks later, and that price continues to go up. That is not a marginal increase. For families on fixed or modest incomes—not just the poorest households—that is the kind of bill that forces a choice between heating, eating and other necessities.

So far, the Government have allocated £53 million in very targeted financial support across the United Kingdom, as we have heard. They have announced intentions to introduce consumer protections, including dispute resolution, greater price transparency and enhanced protections for vulnerable groups. To be fair, they have asked the Competition and Markets Authority to examine the market, and have signalled that an energy independence Bill will include powers to establish an ombudsman or appoint a regulator.

I acknowledge all those steps—they are not nothing—but let us be honest about what they amount to in practice. As we have heard, in Northern Ireland, where almost two thirds of households rely on heating oil, the allocation amounts to roughly £35 per household. The First Minister of Northern Ireland described it as a “slap in the face”; the Finance Minister said it was “significantly below par”. In Scotland, eligible households can apply for £300 in support. In England, the money flows through local authority crisis and resilience funds—I particularly note the example given from Norfolk.

Are Ministers confident that funding is actually reaching people in every part of our country at the pace and scale required? The evidence from many places suggests that the answer is not a straightforward yes. Also, why has LPG—this has come up in the debate—not been more consistently included in the scope of support? LPG users are in much the same position as heating oil customers—off grid, without alternatives and facing the same challenges—yet they have too often been an afterthought in support announcements. That needs to be addressed.

The problem is not confined to households. I have heard from businesses, some in my constituency, that are dependent on oil and LPG, including a pub that has had to completely close its kitchen and food offering because the cost of running it has become prohibitive. Thousands of small and medium-sized enterprises across rural Britain are in the same position, and the Government have not even attempted to support those businesses. That needs to change.

That is the structural failure at the heart of this debate. Unlike gas or electricity, the heating oil market is not regulated by Ofgem. There is no ombudsman or binding transparency requirement. The Competition and Markets Authority is now examining the market, which I welcome, but the CMA’s own chief executive has acknowledged troubling reports of cancelled orders and sudden price increases. That is precisely the kind of sharp practice that exploits the absence of regulation, examples of which Members have raised in this debate.

We should end the practice of accepting orders without stating a clear, binding price up front, only for consumers to receive a bill on delivery significantly higher than anticipated. That is not a complex regulatory ask; it is basic consumer protection. When someone agrees to take delivery of heating oil, they should know what price they are paying before the tanker arrives, not after. The Government’s promise of an ombudsman and stronger consumer protection signals the right direction of travel, but it is a promise of future action, not present support. Rural households and businesses cannot wait for primary legislation to wend its way through Parliament before they receive the most basic of protections.

I say to the Minister: adequate support means three things. It means emergency financial assistance that is genuinely proportionate to the scale of the crisis, not the equivalent of £35 per household, when those households are facing hundreds if not thousands of pounds in additional bills. My right hon. Friend the Leader of the Opposition and other Conservative colleagues, including myself, were the first to write to the CMA to investigate failings in the sector. I urge the Minister to continue to examine that “at pace”, which I think is the fashionable term, to get this right in future.

We are also urging for LPG users to be treated with equal importance to heating oil consumers. That means immediate binding price transparency requirements, so that consumers know what they are paying before they commit. Around 1.5 million households across the UK rely on heating oil. They are disproportionately older, rural and without alternatives. They deserve better than warm words and a timetable that seems to stretch endlessly into the future.

[Dr Mullan]

On a point of order, Dr Allin-Khan. I should have declared an interest as a heating oil user and someone directly involved.

--- Later in debate ---

[Martin McCluskey]

Unfortunately, the Scottish Government are not allowing the data to be shared because of the pre-election period. I would argue that that is not what the pre-election period is meant for, and I will continue to have those discussions with the Scottish Government. I know that other hon. Members in Scottish constituencies have faced a similar problem in getting any data about their constituencies from Advice Direct Scotland because of this prohibition from the Scottish Government.

I am conscious of time, so I turn to the issue of wider market reform. There is obviously evidence that the market as it exists at the moment is not working. I find it difficult to listen to the hon. Member for Mid Buckinghamshire (Greg Smith), who was a Minister in the Department for Business and Trade under the last Government—

[Greg Smith]

Was I? I was never a Minister.

[Martin McCluskey]

Well, the hon. Member was a Member of the party that was last in government, let me say that, and I find it difficult to listen to him tell us about the lessons that we should have learned. We should never have been in this position, and we should not be in a position again where we are facing higher energy prices because of an international situation, and where we are having to deal with an unregulated market in heating oil. I argue that the then Government should have looked at this in 2022 and determined what action needed to be taken.

I will explain what we have done so far. The CMA is conducting an investigation at speed. These investigations normally take around a year, but it is going to conduct this one within 12 weeks. It has already completed the evidence-gathering stage, and it is now in the process of examining that evidence. I hope that it will come forward with the report in June. The Prime Minister has been clear that we will look at what comes forward from the CMA and examine the case for regulation.

Hon. Members across the Chamber have spoken about a price cap, but I do not want to prejudge the work of the CMA. There have also been suggestions about minimum orders and price guarantees—there a number of different proposals on the table—but we have to ensure that we make the right decision, and do not end up with unintended consequences that could make the situation worse. In a market with a large number of players, many of which are quite small rural businesses, it is especially important that we do not make the situation any worse. We are looking at a range of options.

The Chancellor has written to the CMA to ask that it remains vigilant across heating oil prices and tackles any unjustified increases that it might find. The Government are also in daily contact with industry to understand the drivers of recent price movements. We have reminded heating oil distributors of their commitments under the trade association code of practice.

--- Later in debate ---

[Martin McCluskey]

As the hon. Lady knows, the Department runs a range of programmes. We took the decision to abolish ECO4 because it was not working effectively. In some cases, it was costing more to find people who needed the measures than it was to deploy the measures. The Department has been provided with an additional £1.5 billion, which took the total up to £15 billion for this financial year. That money is being deployed through the local government schemes—the warm homes social housing fund and the warm homes local grant. That is enhancing what has already been provided to low-income households through the Department.

As I say, £2.7 billion of capital is being deployed to provide low interest or no interest consumer loans. We need to accelerate that. At the moment, we are probably looking at early next year, but I would like to see that come forward so that we can use those consumer loans as a response to the current situation. We know that there is significant demand for home upgrades, including solar, battery and heat pumps, but we have to give people the support they need to take up those options.

We will speed up the delivery of the £15 billion warm homes plan—the largest home upgrade programme in British history—and we are reforming nuclear regulations following the Fingleton review so that we can fast-track new nuclear power stations.

[Greg Smith]

The Minister seems to have pivoted towards electricity and away from heating oil, which this debate is about. On the wind auctions, I am not sure consumers will thank him for the price that has just been paid. However, we are talking predominantly about the many rural homes that are off the gas grid. Many are built out of stone—I declare an interest, as mine is built out of witchert, which is a form of cob—and heat pumps do not touch the sides. Will he at least acknowledge that for those rural homes, we need to look at things such as alternative fuels? Boilers can be converted to run on hydrotreated vegetable oil and, in the future, synthetic fuels. We must not just keep talking about electricity.

[Martin McCluskey]

Fifty per cent of grants provided through the boiler upgrade scheme, which is our primary vehicle for providing people with grants for heat pumps to replace—

[Greg Smith]

rose—

[Martin McCluskey]

If the hon. Gentleman will let me finish the point, I was going to say that 50% of those are to rural homes. I am not trying to dismiss the fact that there are some properties where it would not be appropriate to fit a heat pump because of the fabric, although adaptations can be made. However, we are seeing from consumer behaviour that most boiler upgrade scheme grants are going to rural homes, so there is clearly demand within rural areas for heat pumps, whether the traditional air-to-air or air-to-water heat pumps or ground source heat pumps, which are increasingly popular in rural homes.

I go back to the point about learning the lessons. We are in a situation where this country is significantly exposed to fossil fuels, whether through gas or oil. The long-term solution—to remove that risk and exposure—is to move to electrification, because we would not be having this debate if homes were electrified. We need to find solutions for rural homes, and we need to move to technology that means people have more control over their energy and the system.

Behind every decision this Government take is a simple principle: whatever the challenges, we will support working people. We will always fight their corner through this crisis. That is why we are directly helping those affected by the spike in heating oil costs, cracking down on energy suppliers who are cancelling orders or jacking up prices, and working at pace to ensure the sector is properly regulated. That is why we are doing everything we can to end our reliance on unstable fossil fuel markets and take back control of our energy.

That will mean an era of economic growth, good new jobs and unprecedented investment—an era of real energy security. That is how we will ensure that ordinary working British people, including those in rural areas, never again pay the price for foreign conflicts and our overdependence on fossil fuels.