Betting Shops (Single Staffing)

Graham P Jones Excerpts

Wednesday 5th February 2014 Westminster Hall

[Chris Evans]

I have the same background as the hon. Gentleman. I also worked in single-staffed independent betting shops. All I am looking for is simple, common-sense, cheap things such as putting in “bandit glass” areas or cages, as we called them, to ensure that the staff are safe. We need seriously to consider a voluntary code and see how it runs out. If a voluntary code does not work, we can revisit it and have another discussion at another time.

[Graham Jones (Hyndburn) (Lab)]

My hon. Friend is making a very good speech. What would he say to a constituent of mine who works in an independent bookmakers and who shall remain anonymous? In her letter to me she raises a deep concern that, on a single staffing, she is cashing up at night and having to take the takings down to the bank’s all-night safe. Does my hon. Friend feel that that practice should be addressed by the bookmaking industry and should not be allowed, particularly in the independent sector?

[Chris Evans]

I agree with my hon. Friend. I used to cash up at night, as I am sure the hon. Member for Shipley did. Sometimes on a Saturday I walked on the street with thousands of pounds in my pocket. Someone could have followed me from the betting shop as I walked to the post office to cash in. I do not know when he left the betting industry, but at that time we had what was known as “amusement with prizes,” which was the forerunner to FOBTs. We had to drop £250 in coins out of the machine every night, and we had to carry that money, too.

[Graham Jones]

The hon. Member for Shipley (Philip Davies) is nodding, and perhaps we are united on wanting to address the issue. My constituent is a young female, so does my hon. Friend the Member for Islwyn (Chris Evans) feel that the industry recognises that young females who are lone staffing and taking thousands of pounds from the bookmakers to the bank’s all-night safe are at risk and that something ought to be done to protect such individuals?

[Chris Evans]

I agree with my hon. Friend. After I left the betting shop, I worked in a bank. Compared with the level of security that we had at the betting shop, the Securicor van would turn up at the bank and the staff would be wearing armour and helmets to take the money away. The bank had security measures in place, which the betting industry needs to consider. An interesting idea is that the marketplace manager, who looks after three or four shops, should take the takings and have security measures in place.

A lot of people do not realise that the working day in a betting shop does not end when the last race goes off. Staff still have half an hour in which to cash up and settle outstanding bets. If there is any other sport going on, they have to settle that before going out the door. A relief manager, as I was at one point, has to open the shop for the day so that everything is clear when the manager comes in. My hon. Friend is right that the industry needs to consider whether there should be more security measures, which again should be included in a voluntary code.

I will now complete my speech and await the Minister’s response. Yesterday, I discussed the betting safety charter with Ladbrokes. Following our meeting, I plan to send a letter to the chief executives to put the betting safety charter into action. I am pleased that Ladbrokes is open to the idea of such a charter. I hope that bookmakers will respond positively and commit to the idea of a national charter so that workers can feel safe in their place of work. I would like to see betting industry figures and Ministers sit round the table to discuss ways to protect shop workers and to ensure that staff can properly address issues such as problem gambling and antisocial behaviour.

I know the Minister well from our time serving together on the Select Committee on Justice. She takes a level-headed view of things and works collaboratively. I hope she lets us know whether she will take up my round-table idea and meet figures from leading bookmakers to investigate the matter further. I have often spoken in the House about the betting sector’s innovative response to change. The betting industry is one of the great business success stories, but like all industries there is much to improve. I hope that an innovative and creative approach, which characterises the industry, is used properly to address the problems that shop staff face on a day-to-day basis.