Oral Answers to Questions

Giles Watling Excerpts

Monday 7th January 2019 Commons Chamber

[Justin Tomlinson]

I know that my right hon. Friend worked tirelessly on this when he was a Minister in the Department for Education. We have 900 single points of contact who are supporting care leavers across the country. We are also working with a lot of businesses so that they can realise the huge potential that care leavers offer. I had two fantastic visits, to the Big House in London and PGL, which I saw at first hand were benefiting from giving care leavers work opportunities.

[Giles Watling (Clacton) (Con)]

T1. If she will make a statement on her departmental responsibilities.

[The Secretary of State for Work and Pensions (Amber Rudd)]

Universal credit is a vital reform that overhauls a legacy system that trapped people out of work; with six different benefits and three different places, it was utterly confusing. All new claimants now receive universal credit. In the future, we will move claimants who have not changed circumstances from legacy benefits to universal credit in an approach known as managed migration. It is right that the Government eventually operate one system. The Department has long planned to support 10,000 people through this process before increasing the number of people migrated. That will provide an opportunity to learn how to provide the best support, while keeping Parliament fully informed of our approach.

[Giles Watling]

The local jobcentre staff in Clacton do some excellent work and should be commended. However, the Secretary of State will know—I raised this case with her a little while ago—that for various reasons one constituent was unable to access some services at the jobcentre. In the end we were able to help this man, but what more can the Department do to ensure that outreach is available so that these vital services can reach even claimants who cannot make it to the jobcentre or who, like me, have difficulty dealing with IT stuff?

[Amber Rudd]

I thank my hon. Friend for drawing this case to my attention and for all the work he does with the jobcentre to ensure that his constituents have the right access to universal credit. Work coaches are trained to give additional support where it is needed, whether that is with IT or for people who require a home visit. We estimate that there have been nearly 300,000 home visits in the past year to ensure that people get the tailored support they need.