Poundland

Gerald Jones Excerpts

Tuesday 3rd November 2026 Commons Chamber

[Kate Dearden]

My hon. Friend is absolutely right to raise business owners’ responsibilities to their employees. In this case, there are 12,000 of them across the country, including many in his constituency, as well as suppliers. That is why it is right that this Government are putting pressure on the company. It has responsibilities to their employees, who also have rights, and that is why we are asking the owners to do everything they can to protect employees and suppliers. I will continue our engagements this week, because it is a real priority for us.

[Gerald Jones (Merthyr Tydfil and Aberdare) (Lab)]

I, too, declare my proud membership of USDAW. Poundland workers in Merthyr Tydfil, like elsewhere, are deeply concerned about their futures. The workforce have given absolutely everything to the company to make it profitable. Can the Minister give further reassurance about what more the Government can do to ensure that Gordon Brothers does absolutely everything at its disposal to support the workforce, and to treat them with fairness and respect?

[Kate Dearden]

My hon. Friend is absolutely right to raise the hard work of the workforce and their dedication to their jobs and the business. In our engagements with the company, we have been very clear about its responsibility to its employees and the need to protect jobs, because this is a really concerning situation for so many across the country. We will continue to work with USDAW and discuss its members’ concerns, particularly at this difficult time in the run-up to Christmas. We are a responsible Government who will do everything we can to speak to the union and the business. We know how vital the jobs at Poundland and other high street shops are, including for his constituents. I thank him for raising this issue.

Budget Resolutions

Gerald Jones Excerpts

Tuesday 3rd November 2026 Commons Chamber

[Gerald Jones (Merthyr Tydfil and Aberdare) (Lab)]

I am pleased to be able to contribute to this Budget debate. I very much welcome the breathing space that this Budget provides for families across Merthyr Tydfil and Aberdare. I welcome the additional £450 million spending power delivered to the Welsh Government as a direct result of this Budget, which they will hopefully use to support public services across Wales. That builds on at least £6.5 billion of total additional spending power that has already been delivered to the Welsh Government over this spending review period as a result of decisions taken by this UK Labour Government.

I am also pleased that this Labour Government are backing economic growth in Wales, delivering on our commitment on rail with £30 million to drive forward new stations in Wales, subject to the Plaid Cymru Government confirming that they will match our ambition. The Government are giving families in Wales breathing space through help with the things that matter most: energy costs, fuel, food prices, pensions and wages. Thanks to decisions taken by this Government, around 1 million households in Wales in council tax bands A to D will receive a £100 payment towards utilities. I am also pleased that tariffs have been removed on over 100 food products, helping with the weekly shop. Many of these are small things, but added together, they make a big difference to families across my constituency and across the country. Wales’s patron saint, St David, is famous for asking people to “do the little things”. The context is slightly different, but the principle is the same: taken together, little things can make a big difference.

I also want to highlight the mineworkers’ pension scheme. I declare an interest, in that my brother is a former miner and many of my extended family have also worked in the coal industry. I will focus on the last remaining call, which is to transfer the guarantor’s fund. Many ex-miners were the lifeblood of the community in my part of Wales, not only building our communities but building and powering our country. Many sacrificed their life, and many more sacrificed their health—that was the real price of coal. We owe them a debt. The Labour party has made huge progress on the injustice of the mineworkers’ pension scheme since coming into government. We are the only party to take meaningful steps to put this right.

In the 2024 Budget, the mineworkers’ pension scheme’s £1.5 billion investment reserve was transferred to its 110,000 members, resulting in a 32% pension bonus—around £29 a week. In the 2025 Budget, the British Coal staff superannuation scheme went through the same process, with its £2.3 billion investment reserve transferred to its 40,000 members. That resulted in a 41% pension bonus, or around £100 a week. I am pleased that in this Budget, the Chancellor announced that every penny of the surplus from the mineworkers’ pension scheme and the British Coal staff superannuation scheme will remain with those schemes and their members, rather than being divided with the Government.

Crucially, the Chancellor also said that this is unfinished business, and committed to ensuring that the full transfer of the guarantor’s fund will follow. That will finally right this injustice, which miners have faced for too long. However, we need that final piece to be delivered sooner rather than later, for the sake of the many ex-miners who are elderly and the many who are in poor health. Many die every month. I recognise the urgency of this matter, and I pledge that I will continue to work with my colleagues. I say to former miners across my constituency: I will continue fighting for you until you get the justice you have been waiting so long for.

Finally, although I welcome the freeze in fuel duty, I must again raise the scandal of local fuel prices. Fuel prices have remained stubbornly higher than in other areas, particularly in the Merthyr Tydfil part of my constituency. I have noted lower fuel prices in central London than in Merthyr Tydfil; even the Asda store in Merthyr Tydfil was charging around 10p per litre more than in any of its other local stores. When I met representatives of Asda earlier this year, they recognised this, and reduced their prices by 5p per litre within a few days, but the remaining retailers did not follow suit. While the war in Iran has made matters a whole lot worse, the impact in Merthyr Tydfil is worse than in many other local communities.

Although I recognise that the Government cannot force retailers to lower their prices, I have contacted the Competition and Markets Authority to ask for its help in highlighting the unfairness of fuel prices in my community and their impact on my constituents, who feel that they are being unfairly ripped off at the fuel pumps. Building on this Budget, I ask the CMA to come to the table and see what it can do to help my constituents.

Coal Tip Safety and New Extraction Licences

Gerald Jones Excerpts

Wednesday 22nd October 2025 Westminster Hall

[Gerald Jones (Merthyr Tydfil and Aberdare) (Lab)]

It is a pleasure to serve under your chairmanship, Mr Twigg. I congratulate the hon. Member for Caerfyrddin (Ann Davies) on securing the debate.

As the hon. Lady outlined, the debate comes the day after the 59th anniversary of the Aberfan disaster in my constituency—an event that illustrates, more than any other, the need to ensure the safety of coal tips. As I joined community members and civic leaders in Aberfan yesterday, it was heartbreaking and humbling to see at first hand, yet again, the true price of coal in our communities.

For many years, coal extraction built wealth right across the UK. It powered the Welsh and UK economies for decades. However, the previous UK Government failed to support any costs associated with the remediation of coal tips, owing to the fact that it is a devolved area. This Labour Government recognise that the legacy of coal and coal tip safety is very much a shared responsibility, and I welcome the £25 million that the Government provided in the first Labour Budget in 14 years last October. They then built upon that with a further £118 million in the spending review to support the vital work to keep our coal tips safe.

The hon. Member for Caerfyrddin mentioned calls for further investment, at a full cost of £600 million. Perhaps, in her reflections, she could be clear on how much less money would be available for public services in Wales if her party ever pushed its Welsh independence fantasy, which could cost every adult in Wales something like £11,000 per year.

[Liz Saville Roberts]

It has now been shown that the £11,000 is based on the present state of the economy, and not the potential if Wales were to be independent. It is very important that we use statistics and figures with some care and show their sources.

--- Later in debate ---

[Gerald Jones]

Perhaps the right hon. Lady and her party could be clear on what the true cost would be. We know that those costs are significant. It is something that Plaid Cymru has never really wanted to talk about, so perhaps going forward they could be clear on what the costs of their pipe dream would mean for communities and individuals right across Wales.

But back to the point: the safety of our communities is our first responsibility. The funding represents all that Welsh Government requested to fund the safety works for the rest of this Parliament. With a significant number of category D tips across Merthyr Tydfil and Rhondda Cynon Taf, this investment is hugely important for my constituents.

This is a Government determined to act where Tory inaction left communities unsafe. The funding announcement, along with significant investment from the Welsh Government, shows the impact of two Labour Governments working together for Wales after years of Tory failure.

I welcome the fact that the Welsh Government’s Disused Mine and Quarry Tips (Wales) Act 2025 received Royal Assent last month, which paves the way for the establishment of the disused tips authority for Wales, a dedicated public body responsible for assessing, registering, monitoring and managing disused tips. That authority would be the first of its kind in the UK and would be world-leading in developing a robust system for the safety of disused tip.

The new authority is due to be operational from April 2027, and will take over the work that is currently done by the Mining Remediation Authority. As we have heard, there are more than 2,500 disused coal tips in Wales, predominantly in the south Wales valleys. We have almost 100 category C and 44 category D across Merthyr Tydfil and Rhondda Cynon Taf. The changing climate, our industrial past and the landscape mean that we must act to keep our communities safe.

The House will also be aware that my constituency is home to Ffos-y-Fran, the last major open-cast mine in the UK, which shut down in November 2023. The scheme has certainly had its difficulties and caused much concern over the years. When it first opened, the company running the mine, Merthyr (South Wales) Ltd, pledged to fully restore the site after it finished operations. I call on it to honour that pledge.

Local residents have put up with a lot in terms of nuisance and inconvenience since the open-cast began. I sincerely hope that this is recognised and that the developer ensures that local residents are at the forefront when completing the restoration. Current restoration costs are estimated at between £50 million and £120 million, and there has been much uncertainty in the community.

Merthyr Tydfil residents are understandably concerned, given how long this has gone on and the need for remediation work to provide a lasting solution to ensure that the area is, above all, safe and returned to natural countryside. It is essential that progress be made soon and that remedial work be completed, so that local residents can once more enjoy their local surroundings.

[Dame Nia Griffith]

Would my hon. Friend strongly advise constituents in areas like mine to look very carefully at any applications? Luckily, we have no category C or D tips, although we do have A and B tips, and we had an application for Pentremawr, near Pont Henri—luckily, we managed to send it packing. Would he therefore advise our constituents to be ultra-vigilant and not to let things slip through without the full detail?

[Gerald Jones]

I agree that communities need to be vigilant, and also fully involved in these projects going forward—hopefully, we have seen the last of them.

I am aware that Merthyr Tydfil county borough council is working hard on finding a resolution to the restoration, and I am pleased that the Welsh Government are working with the local authority and other regulators as part of a technical working group, to ensure that the best possible outcome is achieved for local people.

The people in my constituency and across Wales have paid an historic price for coal, which has helped to fuel our country and our economy. It is now time they were allowed to enjoy their green and pleasant valleys once again.

Oral Answers to Questions

Gerald Jones Excerpts

Thursday 2nd May 2024 Commons Chamber

[Kemi Badenoch]

The Department has declared this year the year of the SME. People often hear news that sounds as though it is just about big business, but SMEs employ most of the people in the UK. We have a network of 160 international trade advisers and our export support services. We have also put in place schemes such as a Help to Grow management course, which 5,290 participants had completed by November. We also have a business support service, which provides support to about 30,000 people in England every year.

[Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)]

Further to those comments about SMEs, in the light of the termination of the trade show access programme, which supported SMEs in gaining international market exposure, what is the Government’s strategy to provide equivalent or enhanced support to ensure UK food products remain competitive within EU markets?

[Kemi Badenoch]

We know that a lot of people are disappointed that we closed the trade show programme, but it was a pilot programme and it did not yield the business successes that we had hoped. We are investing in those things that are providing success and demonstrating real benefits. The UK Export Academy is one of them, along with the export support service, as I mentioned, and the international trade advisers. Many of them will have expertise in food and drink. If the hon. Gentleman writes to us with a specific case, we will be happy to help.

Oral Answers to Questions

Gerald Jones Excerpts

Thursday 7th March 2024 Commons Chamber

The Secretary of State was asked—

[Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)]

1. What steps she is taking to support small and medium-sized businesses to export.

[Feryal Clark (Enfield North) (Lab)]

6. What steps she is taking to support small and medium-sized businesses to export.

[The Minister for Industry and Economic Security (Ms Nusrat Ghani)]

My Department continues to help small and medium-sized enterprises to grow overseas and export to the world, especially this year—the year of the SME. Businesses can access a digital self-serve offer and a wide network of support, including trade advisers, export champions, the UK Export Academy, our international markets network and UK Export Finance. Last year, UK Export Finance provided £6.5 billion to exporters of all sizes, with SMEs comprising a record 84% of those supported directly with a product.

[Gerald Jones]

SMEs in Merthyr Tydfil and Rhymney tell me of their frustrations around exporting goods and now the Government have scrapped the trade show programme, which was set up to support British businesses to attend events and win overseas orders. Will the Minister tell the House and the thousands of businesses that rely on that vital support when there will be a replacement?

[Ms Ghani]

UK exports are increasing. Using current prices, they are up by £21 billion compared with 2023. The UK trade show was a pilot programme that did not yield the successes we thought it would, so we have other schemes in place, including the UK Export Academy, international trade advisers, Help to Grow and the export support service. Focusing on Wales, we will soon be appointing a new international trade adviser to help SMEs.

Financial Risk Checks for Gambling

Gerald Jones Excerpts

Monday 26th February 2024 Westminster Hall

[Carolyn Harris (Swansea East) (Lab)]

It is a pleasure to serve under your chairmanship, Sir Edward. I congratulate my hon. Friend the Member for Neath (Christina Rees) on leading this petition debate.

It is an honour to speak about a topic that I am truly passionate about: reducing gambling harm and protecting the most vulnerable. According to the Gambling Commission, 22.5 million people in this country gamble, which equates to about 44% of the adult population. The overwhelming majority do so without any issue, but not everyone. When it comes to those for whom gambling is an addiction, the Gambling Commission and the Government have a duty to act responsibly and protect them from harm. The publication of the long overdue gambling White Paper last April was therefore widely welcomed by the all-party parliamentary group on gambling related harm, which I chair, as well as by a growing community of organisations, charities, academics and clinicians, all intent on reducing gambling harm, protecting the vulnerable and saving lives.

While concerns remain about the consultation times on the proposals in the White Paper and how long it will subsequently take us to get where we need to be, what is important today is that we lay out why the changes are so critical—specifically, the positive impact that affordability checks will have in reducing harm and saving lives.

In its patterns of play research, the Gambling Commission identified that the most profitable 1% of accounts make up 70.4% of the gross gambling yield, echoing previous research from the University of Liverpool. The gambling industry relies on a hugely disproportionate percentage of its profits coming from those affected by gambling addiction, who are subsequently harmed by unaffordable losses.

Historically, the industry has recognised the need for responsible gambling and ensuring that customers spend within their means. In 2018—that seems a life-time ago—the Senet Group, the industry standards body that was later absorbed into the Betting and Gaming Council, set out three steps that responsible gamblers should adhere to: only gamble what you can afford, set limits and do not chase losses. Suggesting that someone gripped by addiction would be able to make rational decisions on what is affordable is naive. Nobody would even contemplate that for any other addiction. The logical way forward would be to proactively introduce affordability checks on anyone gambling larger sums.

[Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)]

I thank my hon. Friend for giving way and congratulate her on the work that she does on this matter. Does she agree that primarily the focus should be on protecting the most vulnerable people in our communities? It is not about being anti-gambling per se. The industry has failed to act, which is why measures are needed to protect the most vulnerable in our communities. It is a small price to pay to protect those people.

[Carolyn Harris]

I totally agree. Anti-gambling is one thing that I am not. I am very fond of visiting the racetrack, as I am the bingo hall. My motive does not come from being anti-gambling. I want to protect vulnerable people.

The logical way forward would be to protect and proactively introduce affordability checks on anyone gambling larger sums. Those would not stop anyone who can afford it betting as much as they choose, but it would stop those who cannot. After carefully considering the evidence, the Government included a consultation on two forms of affordability checks in their proposals in the White Paper. The first would consist of background checks on those spending moderate levels, which would look at financial vulnerability. The proposed limits for the checks to be triggered would be a net loss of £125 within a month or £500 within a year.

The second would be a more enhanced check for those regularly spending higher levels, which might indicate a binge gambling problem. The proposed thresholds for them would be a £1,000 net loss within 24 hours and £2,000 within 90 days—halved for those aged between 18 and 24, given that that group has already been identified as being at greater risk of harm.

Although many have jumped to condemn the checks, it is important to be clear about who would be impacted by them. Recent research conducted by Dr Philip Newall from the University of Bristol and Dr David Zendle from the University of York using open banking data found that the unharmed gamblers have an average monthly spend of £16.41, compared with £208.91 for the highest risk group. That suggests that risk-free gamblers would very rarely trigger any affordability checks. If anything, the figures highlight the fact that the proposed thresholds are far too high and could be set at a lower level. To be clear, the initial background checks of financial vulnerability would be frictionless, using publicly available information such as credit reference data alongside negative indicators such as county court judgments and insolvency checks. The enhanced checks would initially use open banking, with more intrusive checks only being triggered further down the line.

It must also be put into perspective that the enhanced checks would be narrowly targeted to around 3% of the online gambling accounts affected. I can say at this point that it is the online accounts that are key. Online is where the most harm is taking place. It is where people—incredibly vulnerable people—can spend money they just do not have, with no intervention, with no contact with anyone that might notice a problem, and, until last week’s announcement, without limits. Online is causing harm at rates far in excess of any land-based venue, and it is important that we keep that in mind. The APPG’s focus has always been on that, and we have continually called for the likes of horseracing tracks and bingo halls to be considered separately in legislation.

For the 3% of affected online gambling accounts, the vast majority of checks would be frictionless. The Gambling Commission has already advocated for the focus of checks to be on publicly available data. Research suggests that only 0.3% of account holders would be subject to the level of checks that would require them to hand over any additional financial information. However, it seems that the smaller number of enhanced checks that would require consent on the part of the individual are being used as a scaremongering tactic to turn the debate on affordability into a controversial topic. Given that those checks have such a minimal impact, it is difficult to see why they have been contested so vehemently.

We know that the industry has stirred up the controversy by exaggerating the levels of intrusion and suggesting that the checks would drive gamblers to the black market. That loses sight of the whole point of the checks, which is to protect gamblers from harm by ensuring that they are spending within their means. Surely that is in the interest of the industry, which currently has a reputation for allowing those unable to control their gambling to gamble far in excess of what they can afford to spend.

Post Office Governance and Horizon Compensation Schemes

Gerald Jones Excerpts

Monday 19th February 2024 Commons Chamber

[Kemi Badenoch]

The hon. Gentleman will know that Stormont is now up and running, and that we will be having conversations with devolved Governments on the best way to resolve this. We do not have an answer now, but we are aware of the issue and are working on it.

[Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)]

The reports on the weekend were extremely alarming, given how sub-postmasters have been treated in recent years. On the obvious question, can the Secretary of State give any assurance or guarantee that the compensation will be paid and taken forward before the general election is called? That surely is what sub-postmasters would ask for, and it is the least that they deserve.

[Kemi Badenoch]

That is absolutely the right thing to do. I thank the hon. Gentleman for his question, because it gives me another opportunity to restate that the very idea that compensation would be delayed until after the election is complete nonsense. It does not even make political sense. We want to ensure that people get their money as quickly as possible.

Post Office Services: Isolated Communities

Gerald Jones Excerpts

Thursday 8th February 2024 Commons Chamber

[Andrew Western]

The hon. Gentleman is absolutely correct and, in fairness, there is a Government grant to support the subsidisation of post office services in isolated and rural communities. There is, however, a question of whether that grant is sufficient or, indeed, whether it is reaching the right places.

For the people of Partington, their nearest post office is now several miles away, and the lengthy round trip for those without transport is prohibitively expensive for many local residents. People in Partington are now in the 1% of post office customers whose nearest branch is more than 3 miles away.

[Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)]

It is clear that the Post Office’s treatment of isolated communities is increasingly poor, and two post offices in my constituency, in Treharris and Deri, have closed, with Pantyscallog in Merthyr Tydfil closing temporarily next week. Without a full consultation, we know that closures are usually permanent. Does my hon. Friend agree that, in terms of access for geographically isolated communities in which transport is poor and in which people have mobility issues or are elderly, not having a post office within 3 miles is placing services out of reach?

[Andrew Western]

I absolutely agree with my hon. Friend.

Partington’s nearest recommended post office site, as advised by the Post Office, is 3.9 miles away. Although that is a significant distance in and of itself, the post office is within a local Co-op store. Residents are unable to access the full range of services at that location, and to do so they have to travel even further into Urmston town centre. Having these services in local communities is incredibly important, and my hon. Friend is right to highlight that, once they are gone, they often do not return.

Like my hon. Friend’s constituency, there is not only one recent example of a post office closure in my constituency. The Woodsend Road post office has also been closed since last summer, and the loss of two local post office branches within a few months—like my hon. Friend’s example of three closures in his constituency—gives an insight into the scale of the challenge nationally. We know that many branches, particularly those in isolated communities, are struggling.

As well as losing access to vital banking and postal services, people in Partington and Woodsend Road have lost something else—an important community hub. I know the Minister recognises that the value of post offices goes beyond the provision of mere services; they can contribute to tackling loneliness, they can prevent older or more vulnerable people from becoming digitally excluded, and close and trusting relationships are built between staff and customers. Indeed, research from the Post Office shows that three in four people who use branch services list face-to-face interaction as their main reason for choosing to do so.

In preparation for this debate, I reached out to residents in Partington and around Woodsend Road asking them to contact my office to share the impact that the closure of their post office has had on them. I am grateful to everyone who did, and I will share a snapshot of their experiences.

One resident, aged 77, told my team that conversations with post office staff were the only human interaction he had. If losing this was not bad enough, the gentleman in question had to start relying on Partington’s one ATM to access cash. He was recently mugged just after using the machine, because criminals know that vulnerable people have no other place to go in Partington to withdraw cash. He is now understandably scared to use the ATM again, and he instead has to rely on a friend to drive him to the closest post office, several miles away.

Another resident, aged 89, described the loss of the post office as “devastating” to her independence. She explained how in the past she used to walk to her local branch, but now her family must travel from Oldham, in the north of Greater Manchester, to drive her all the way to the Sale post office for her to access the services she needs. Her family’s journey will take upwards of two and a half hours to complete, on a good day. Another constituent is now spending £20 a week on taxis to go to her nearest post office, following the closure of her local branch on Woodsend Road.

This is unacceptable, not least because often those most affected are pensioners and are therefore necessarily on fixed incomes. I have written to the Post Office about both branch closures in my constituency on multiple occasions to try to find a resolution. At both branches, the Post Office could have been better prepared in terms of recruiting a new postmaster to run the branch and providing some sort of alternative provision in the short term. The postmistress in Partington gave the Post Office three years’ notice of her impending retirement, yet we find ourselves in this unacceptable situation. I am still awaiting news on whether a mobile or drop and collect service could be put in place as a temporary measure to provide residents with access to post office services while a longer-term solution is sought. I had to request that, as, seemingly, it had not been proactively considered by the Post Office.

I understand from the Post Office that recruiting new postmasters can be challenging. That reflects a wider challenge nationally about the viability of branches in isolated communities and the remuneration of the people running them. That brings me on to the issue of the support that post offices need. Like any other retailer, post office branches are facing the challenge of declining footfall, as more and more people go online for services. That makes the host shops from which post offices often operate less commercially viable. We should also reflect on the provision of Government services through post offices, which have declined by more than 75% since 2010 and today make up only 4% of their overall revenue. In March 2024, the Government are set to withdraw their Driver and Vehicle Licensing Agency services from post offices.

We also need to look at the relationship between banks and post offices. With high street banks, including those in Partington, closing en masse in recent years, post offices have increasingly had to step in to provide banking services in communities. The 5,500 bank closures since 2015 have saved those banks about £2.5 billion to £3 billion a year. There is a strong case, which the Minister has articulated previously, for some of that money to be redirected to support the post office network. I would be grateful if he could update us as to whether any progress has been made in talking to the banks about their potentially providing some revenue to support post office services. One of my local post offices, in Stretford, hosts pop-up banks regularly and that town centre also is to lose one of its banks in the near future.

Last but by no means least, we face the big issue that the cost of sustaining the loss-making post office network is significantly greater than the £50 million in annual network subsidy that the Post Office receives from the Government, as I highlighted earlier in my response to the hon. Member for Strangford (Jim Shannon). As the Post Office itself has said, the pressures on branches in isolated communities have increased, but the subsidy the Government have in place to support them has not reflected that. I understand that it has declined over the past decade, from £210 million in 2012 to £50 million per year in recent years. Will the Minister assure me that the £50 million subsidy and/or other forms of financial support is available to provide post office services in places such as Partington, which, although not rural, are certainly isolated? I understand that if the money has been reduced, there is less to go around, but it would be reassuring to know that somewhere such as that would be eligible. The previous postmistress was not accessing this grant in order to run her post office, but the difficulties in attracting a new postmaster to run the service suggest that it may be something that should be considered in the future. I would be incredibly grateful for the Minister’s support in working with the Post Office to try to establish that, and in looking at any ways in which we can restore post office services on Woodsend Road and, in particular, in Partington.

To conclude, I hope I have highlighted the importance of post offices to isolated communities, particularly those such as Partington, as well as those mentioned by my hon. Friend the Member for Merthyr Tydfil and Rhymney and the hon. Member for Strangford. When residents lose these services, the impact can be devastating as they often support incredibly vulnerable customers. I again thank everybody affected by the post office closures in Partington and Woodsend Road who took the time to contact me and share their stories. I am pleased the Minister has had the chance to hear them today. I hope they help him to push for the changes needed to support our post office network moving forward and ensure those services are retained in isolated communities.

[The Parliamentary Under-Secretary of State for Business and Trade (Kevin Hollinrake)]

I congratulate the hon. Member for Stretford and Urmston (Andrew Western) on securing this important debate on a subject close to my heart, as the representative of the rural seat of Thirsk and Malton.

We all know how highly our communities value post offices, and our constituents have deep concern whenever they are closed, even temporarily. They value them because of the services they provide but also, as the hon. Gentleman puts it, because they are the provider of trusted relationships—I could not agree more. The post office network is still significant, with over 11,500 branches across the country. Recent research by the London School of Economics highlighted that the network makes a valuable contribution to the economic health of our high streets, generating £3.1 billion of additional spending every year. It is understandable that the hon. Gentleman wants to debate the issue, given that his constituency has seen changes in its provision of post offices in recent months and years.

The Post Office has the commercial freedom to deliver the branch network within the parameters set for it by Government. Those parameters include minimum access criteria and minimum services to be provided at branches across the country. For example, 99% of the population must live within three miles of their nearest branch and 95% of the total urban population must live within one mile of their nearest outlet, which relates to the hon. Gentleman’s constituency because it is in an urban area. Despite all the challenges faced by retailers in recent years, it is pleasing that the Post Office meets and exceeds those criteria at a national level. In fact, more post offices have opened this year than have closed and the network is as large today as it has been for five years, with around 11,700 branches open.

As the hon. Gentleman will know, 12 branches are operating in in Stretford and Urmston, serving around 13,000 customers each week. The post office network in the area supports around 60 full-time equivalent jobs and has an economic contribution to his constituency of over £6 million each year, as well as driving an additional wider high street spend of £5 million a year.

I am aware of the hon. Gentleman’s concerns about the situation in Partington, where I understand the post office branch closed last year when the postmistress retired after an incredible 35 years serving her community. From my own constituency experience, I fully appreciate the impact a branch closure can have on a community. It can be disruptive, particularly for communities without nearby alternatives, but that fluctuation is part of the modern, dynamic, franchise-led business that the Post Office primarily is. The network is made up of small businesses and, just like any other franchise-based business, the Post Office cannot control a franchise’s decisions about their future. As postmasters move on, branches close and new ones open, as the hon. Gentleman has experienced at first hand, with the opening of Stretford post office in its new permanent location late last year.

The reasons for a temporary branch closure are generally outside the control of the Post Office. However, in such instances, the Post Office ensures services are maintained as quickly as it can. I understand from the Post Office that there is interest from a community group in taking on the Partington branch, with a further meeting scheduled next week, so I am hopeful that the branch can be reopened as soon as possible. I note the hon. Gentleman’s point about the provision of a mobile service, and I am happy to take that away and update him. It is not easy to secure, as I have experienced myself, but we will do whatever we can.

We are not blind to the realities of taking on and running a post office. Like any other retailer, post offices face pressures from continually evolving consumer behaviours, particularly as consumers shop online more, driving footfall away from our high street. When it comes to consumer habits and accessing Government services, it is not our place to dictate to people where they should access those services—I think that we often like to access those services online. None the less, we are keen to retain what services we can. The hon. Gentleman did point to the DVLA contract, which has been extended for another year. I think that everyone would like to see that contract extended on a longer-term basis, but negotiations will have to continue.

Changes in consumer behaviour are significantly driving down the number of letters being sent, which is also having an impact on post offices. Nevertheless, there are reasons to be optimistic. We were pleased to see the Post Office launch its Parcels Online business last year, whereby customers can select and pay for Evri and DPD products online before dropping parcels off at their nearest post office. The Post Office is now also rolling out a similar proposition across the physical network, which means that customers can compare different carriers to choose the option that best suits their needs. We see this as a significant opportunity to improve competitiveness and competition in the market, and I am keen that the Post Office expand that proposal further to include more carriers.

There is also a major opportunity, as the hon. Gentleman puts it, in banking services. All customers should have appropriate access to banking and cash services wherever they live. That is why we have legislated to protect access to cash to ensure that customers can continue to access everyday banking services at the post office. This development is important for the hon. Gentleman’s constituency as, for example, around 50% of bank branches in Stretford and Urmston have closed since 2015, so post offices are key in providing access to cash in the constituency, as they are across the country.

In December, £3.3 billion in cash was either deposited or withdrawn across the country. The post office network is therefore a crucial component of this country’s long-term provision of cash and banking services. And that is why I have been clear that the Post Office should be ambitious in its negotiations with the banks for the next iteration of the banking framework agreement, which already provides significant revenue into the post office network. We welcome that, but there are further opportunities. The hon. Gentleman may want to speak to the Economic Secretary to the Treasury about other services, such as banking hubs. As I said earlier, there are 30 hubs around the country already and 70 more in the pipeline, but our aspiration is to get 500, and it may be suitable to provide a hub in his constituency.

[Gerald Jones]

I thank the Minister for giving way. I fully accept that there are challenges. For example, many of the people working in our post offices have done so for many years and when they come to retirement, it really is a challenge to get people to take on those businesses. The communities that we have described this afternoon—geographically isolated communities and communities with public transport issues—tend have many older people who often use cash in their transactions. Banking hubs are great in larger towns perhaps, but things are much more difficult in smaller, isolated communities. What other options can be considered so that those communities do not become financial deserts?

[Kevin Hollinrake]

The hon. Gentleman raises an important point. Banking hubs are not a one-size-fits-all solution. There are other solutions, some of which are facilitated by the banking framework. Enhanced facilities in post offices is one such solution—for example, a separate line in the post office. Smart ATMs are part of the solution. OneBanx provides a mini-banking solution that can be provided in libraries, for example. Different financial organisations, such as some of the building societies, are rolling out such provisions, but we see banking services, and the remuneration that flows from them, as critical to ensuring that we have a sustainable network of post offices. I have always been clear in this House that if Members have particular local issues, I am happy to work with them and the Post Office to try to deliver solutions on a case-by-case basis.

Although there are opportunities, that does not mean we are out of the woods. Branch profitability is a top priority for postmasters, and I am keen to ensure that it can be enhanced wherever possible. I assure Members that we remain steadfast in our support for the network. We have provided significant financial support to sustain the nationwide network—over £2.5 billion in funding in the past decade alone—and we are providing a further £588 million for the Post Office between 2022 and 2025. The moneys include investment and, as the hon. Member for Stretford and Urmston referred to, an annual network subsidy of £50 million, which helps to safeguard services in the uncommercial parts of the network.

The Government have been clear that post offices should be a valuable social and economic asset for communities and businesses for years to come. We continue to work with the Post Office to ensure that the organisation and the network are fit for the future, and we always welcome views on the network, such as those expressed today. I thank the hon. Member for Stretford and Urmston for introducing this important debate, and the other hon. Members who contributed to it.

Question put and agreed to.

Post Office (Horizon System) Compensation Bill

Gerald Jones Excerpts

2nd reading
Tuesday 19th December 2023 Commons Chamber

[Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)]

Thank you, Mr Deputy Speaker. I rise to make a brief contribution. As we know, the Post Office Horizon scandal is one of the most insidious injustices our country has ever seen. The Post Office was one of Britain’s most well-known and trusted brands, but the sheer scale of false prosecutions and the aggressive way in which they were pursued has destroyed its reputation. But more than that, it destroyed the reputations, lives and livelihoods of former sub-postmasters who had been upstanding members of their local communities. Post Office managers decided to aggressively pursue prosecutions against sub-postmasters even when they knew that the Horizon system had deep-rooted faults. The Post Office compounded that by telling individual sub-postmasters that they were the only ones experiencing problems. That was clearly not the case. Quite simply, those cold, calculated decisions ruined lives, including those of some of my constituents in Merthyr Tydfil and Rhymney. I have learned from them, over a number of years, about the impact on their lives, livelihoods, mental health and wellbeing. The fact that the Post Office was able to mount prosecutions in such a cavalier way is simply shocking.

Today, we are talking about compensation for former sub-postmasters. Members from across the House are clear that the compensation is for wrongful and malicious prosecution, and that getting compensation to all victims as quickly as possible is vital if we are to right the wrongs of that injustice. As the shadow Minister said, Labour will work with the Government to do whatever is required to deliver justice, and I will support the Bill.

However, the Government originally committed to resolving all compensation cases by Christmas. It appears that that has not happened, so will the Minister explain why that target was missed and how the extra time provided in the Bill will help to deliver justice to everyone as quickly as possible? As we all know, it simply cannot come soon enough.

Menopause

Gerald Jones Excerpts

Thursday 26th October 2023 Commons Chamber

[Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)]

I thank my hon. Friend the Member for Swansea East (Carolyn Harris) for securing this important debate during World Menopause Awareness Month, and my hon. Friend the Member for Bootle (Peter Dowd) for his powerful opening speech.

When I first came to this place, I never imagined that I would be standing here talking about menopause, but I am delighted to say that tomorrow in my constituency of Merthyr Tydfil and Rhymney we are hosting a menopause in the workplace workshop. This is the third event of its kind in south Wales, following on from others in Swansea and Cardiff, and I am thrilled that I am able to help local businesses in our community to better understand what they can do to support the people who work for them.

As my hon. Friend the Member for Bootle mentioned, in its manifesto for menopause, launched last week, the all-party parliamentary group on menopause called on all political parties to commit to supporting those experiencing the menopause in their own manifestos ahead of the next general election. One of the calls was for future Governments to mandate companies that employ more than 250 people to introduce menopause action plans—something that Labour has already said that it will commit to.

Almost half of the UK working population are women, and those over 50 are the fastest growing group in the workplace, which highlights why this issue is such a priority. We need to retain the skills and experience that those women have and support them so that they continue to thrive in their careers as they grow older, but evidence suggests that there is a lot of work to be done. With one in 10 women leaving the workforce because of their menopause symptoms, and thousands more reducing hours and avoiding promotion, it is vital that employers are given the tools to support those women and to change that.

There is no one-size-fits-all answer. Working environments differ greatly, as do women’s experiences. With more than 40 possible symptoms, from hot flushes to brain fog, and insomnia to anxiety, women will all have their own individual needs when it comes to support at work, so we need businesses to commit to putting an action plan in place that works for them and their employees. It might include flexible working hours, if women are having to travel on busy public transport; alternative uniforms that are considerate of the symptoms that women may experience; a guaranteed desk near a window that can be opened; or the introduction of support groups, menopause champions, or management training in the business.

We need a guarantee from employers that they will support staff who are experiencing symptoms to remain in work and to progress in their careers. As I mentioned, tomorrow in my constituency of Merthyr Tydfil and Rhymney we are welcoming a host of businesses to an event at Merthyr town football club, to give them guidance on what more they can do. I am delighted to do my part to help with that, and I am grateful for the support of my hon. Friend the Member for Swansea East in making it happen. The whole House will know just how powerful an advocate my hon. Friend is. I can think of no one better to be a menopause champion than her. I pay tribute to her for all the work that she has done, and continues to do, on this and many other topics.

We have come a long way in recent years, breaking down the barriers and making the menopause something that we are now all talking about. There is still lots to do in terms of raising awareness, but a start has been made. Attending a session of menopause word bingo with my hon. Friend was not something that I had thought I would do, but it helped to raise my awareness, which in turn will help me to advocate on behalf of the constituents I represent. Now we need to take the next steps to ensure that women are supported and given the help that they need in the workplace and beyond.