Geraint Davies
Main Page: Geraint Davies (Independent - Swansea West)Department Debates - View all Geraint Davies's debates with the Department for Education
(8 years, 9 months ago)
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Several hon. Members rose—
Geraint Davies (in the Chair)
We have a limited amount of time. Front Benchers will start to contribute at half-past 10, so it would be helpful if Members can try to keep their comments down to around five or six minutes.
Several hon. Members rose—
Geraint Davies (in the Chair)
Order. The opening speech was 20 minutes, and I will need to allow about 10 minutes for each of the three spokespersons at the end, so Members have about five minutes each.
Gerald Jones (Merthyr Tydfil and Rhymney) (Lab)
It is a pleasure to serve under your chairmanship, Mr Davies. I am pleased to take part in this important debate, and I congratulate my hon. Friend the Member for Swansea East (Carolyn Harris) on securing it. As I mentioned before the sitting, I apologise for not being able to stay until the end. I have to attend a Public Bill Committee.
I, too, am a member of the all-party group on home electrical safety, and I come to the debate because of the historical links that my constituency had with electrical appliance manufacturing for many years. I would therefore like to focus my remarks on issues to do with product safety and how the importation of electrical products may be damaging business and undermining consumer confidence in the UK.
In Merthyr Tydfil, we have a proud history in the manufacture of washing machines. The Hoover factory opened in Pentrebach in my constituency in 1948 as part of the Labour Government’s work to ensure manufacturing advances in the UK after the war. Hoover’s major global expansion saw factories making washing machines in Merthyr Tydfil and its famous vacuum cleaners being manufactured in Scotland. Hoover soon became the market leader in the UK because the products were made here to high standards and were not imported.
Hoover’s UK manufacturing in Merthyr Tydfil gave people jobs for life. Many generations of my constituents worked in the factory. In 1973, Hoover’s 25th anniversary in the town, 5,000 people were employed making washing machines, tumble dryers and dishwashers. Perhaps bizarrely, in the 1980s, as the Minister may recall, the Sinclair C5 vehicle was made in Merthyr Tydfil, although that mode of transport had a quick demise. Manufacturing in the UK had reached its peak, unfortunately. Tragically, it has been allowed to drift away and we now rely on imports.
On 14 March 2009, manufacturing came to an end in Merthyr Tydfil with Hoover’s closure, which meant that 337 people lost their jobs. The site is now virtually empty. The headquarters remain, along with a warehouse facility. Despite the closure and the decision to move production to the far east, Hoover is still revered in Merthyr Tydfil by its former workforce. Appliances were built locally, giving jobs to the local economy and benefiting people’s lives.
I do not want to focus just on Hoover’s decision, as devastating a blow as it was in 2009. Many other manufacturers have decided to send production overseas and now import electrical goods into the UK. How can we be sure of the credibility of the component supply chain to large companies, and how do we ensure proper quality of the finished product and that it is built to last? When production was in Merthyr Tydfil, Hoover benefited from local component manufacturers, which in turn benefited from Hoover. Hoover had greater control over the supply chain and was able to assess whether components were of sufficient quality.
My hon. Friend the Member for Swansea East has already mentioned the issues with tumble dryers that many of our constituents face. Given the wet weather in Wales, many of my constituents rely on tumble dryers, many of them made by Whirlpool, which owns the Hotpoint and Indesit brands. As we know, Whirlpool has issued a safety notice for its large air-venting tumble dryers, owing to a fire risk. The Minister will be aware of the ongoing issues, as the matter was raised in Business, Innovation and Skills questions last week. The manufacturer has advised that the machines should not be left unsupervised. Some 4.3 million machines need to be fixed, so it is clearly an enormous task for the company.
I understand that our constituents will have to wait potentially 11 months or more for appropriate repairs to be made to the faulty imported appliances. How many fires could break out in that time? Can the Minister give us an assurance as to what his Department is doing? Has he, or have his ministerial colleagues, met Whirlpool to discuss the issue?
What is even worse is that the company is trying to sell its customers who contact them with concerns a new tumble dryer for £99 that is also subject to safety concerns. As my hon. Friend the Member for Swansea East highlighted, the Government tasked Lynn Faulds Wood with reviewing product safety, and the Minister for Small Business, Industry and Enterprise said in the Government’s response to that review that she takes the issue very seriously. I am pleased to note that. However, the Whirlpool issue is a key case that needs to be given serious attention, and quickly. The UK charity Electrical Safety First, which campaigns to protect consumers from electrical accidents in the home, has provided a briefing to the all-party group.
Given the time available, I want to move on and flag up the issue of hoverboards, which the trading standards department in my constituency, along with others across the country, has recently dealt with. As the two previous speakers have highlighted, we know that more than 15,000—88%—were unsafe and detained at the border, but I am concerned about those that got through. That issue had much publicity across the country at the end of last year. Some of the stories we have heard are deeply worrying, and I want the Minister to consider what more can be done to raise awareness of the issue.
Geraint Davies (in the Chair)
Order. Thank you, Mr Shannon, for your words about Brussels. I am sure that all our thoughts and prayers are with the victims and the people of Brussels. I call Carol Monaghan.
Carol Monaghan (Glasgow North West) (SNP)
It is a pleasure to speak in this debate, and I thank the hon. Member for Swansea East (Carolyn Harris) for securing it. Unlike her, I will give a bit of a history lesson. The first people who are documented as having dealt with electricity were the ancient Greeks—Members are going to enjoy this.
Carol Monaghan
The ancient Greeks realised that when they rubbed pieces of amber with a cloth to polish them they got sparks. They had no idea why, but they quite enjoyed the effect. In ancient Greek, amber is called elektron, which is where we get the word “electricity” from.
Some big names in electricity include Alessandro Volta, Luigi Galvani and Benjamin Franklin—they all played around with electricity. I mention those greats of electricity because none of those scientists had any idea of how electricity was going to be used. It was used for after-dinner entertainment—for example, small experiments were conducted instead of having a conjuror. The Victorians found some uses for electricity, one of the first of which was lighting. They realised that if they had a table cloth with electrical elements running through it, they could plug the prongs of a table lamp directly into the table cloth and light the dinner table. That sounds great—until a drink is spilled on to the table.
We can all laugh at that, but such ridiculous—possibly very creative—inventions were no more dangerous than some of the goods that are currently on sale. When current goes through any wire it generates heat. We need the correct flexes to cope with the current going through them. That is why we have different flexes for different purposes. One of the problems with counterfeit goods is that they do not necessarily have the correct flex for the appliance, which means that when the appliance draws current the flex can heat up and melt, causing a fire. That is one of the big problems with counterfeit goods.
For consumers, price is often a great driver. I just did a quick check of the internet. I do not have an iPad charger with me today. Were I to go to a local retailer and buy a genuine iPad charger, it would cost me £15 for the plug and £15 for the wire—a total cost of £30. On Amazon today, I can get a charger and wire that looks like an Apple charger for £8.99, including postage and packaging. That is what drives many consumers to take risks—especially low-income consumers who are trying to get goods that they think are going to do the job for them. Genuine retailers, especially those selling things as simple as a charger, must look at their pricing. I am not suggesting that they can produce an iPad charger for a knock-down price of £8.99, but £30 to charge my iPad seems a little excessive.
Sites such as Amazon and eBay should take responsibility for the goods sold on their sites. It is not just about iPad chargers. The hon. Member for Swansea East mentioned ghd straighteners. Let us say a genuine set comes in at £100. I might want to buy a set without realising that they are counterfeit: I might think it is just a good deal. I might buy them, not at a market for £30, but online for a “Today’s special deal” of £90. That is close enough to the right price for people to think the straighteners are genuine. They pay the money, thinking they got a good deal, but in fact they got a death trap. Online marketplace sites must take responsibility for the goods and sellers on their sites, and the Government must take action against retailers whenever the goods they are selling are not up to standard.
Finally—despite my history lesson, Mr Davies, I am keeping to the time limit—it is important to raise public awareness. As my hon. Friend the Member for Rutherglen and Hamilton West (Margaret Ferrier) said, it is not enough just to talk about the recall of particular items. Tell the public the reasons why and what can go wrong. Give them photos. Make them aware and educate them so that they can make informed decisions about the goods they buy.
Several hon. Members rose—
Geraint Davies (in the Chair)
Order. Your timekeeping and history were commendable, Ms Monaghan. I call Jim Fitzpatrick.
Jim Fitzpatrick (Poplar and Limehouse) (Lab)
It is a pleasure to serve under your chairmanship, Mr Davies. I congratulate my hon. Friend the Member for Swansea East (Carolyn Harris) on securing this important debate and thank her for her effective presentation of all the issues, many of which have also been covered by the colleagues who have followed her. I am happy to follow the hon. Member for Glasgow North West (Carol Monaghan). We southsiders are always happy to learn from the north of the city and, having learned, take the lead and show the way. I will try to copy her timekeeping as well, Mr Davies.
I am secretary to the all-party group on fire safety and rescue. Several colleagues present are active in the group. The next meeting is at half-past 1 today, but I understand that colleagues might be conflicted given what will be going on in the Chamber at the same time. I express my appreciation to Rob Jervis-Gibbons and his colleagues at Electrical Safety First for their briefing for this debate. I do not intend to repeat the many issues raised so clearly and effectively by previous speakers, so I expect my contribution to be brief. I look forward to the responses from the Front-Bench spokespersons, especially that of the Minister, who this morning has to be not only the authentic voice of the Conservative party but its only voice. Given the importance that the rest of us attach to the debate, that is a wee bit sad. That is not a criticism of him or his Department. As has been articulated, we are all looking for reassurance on this matter.
My hon. Friend the Member for Swansea East has raised the important issues: brand imitation, substandard products, the risks from online sales and unscrupulous sellers, and the ability of trading standards officers to respond to growing risks in the face of budget restraints and cuts. Additional risks are posed by consumers who do not respond to manufacturer recalls, as the hon. Member for Strangford (Jim Shannon) mentioned. He cited the very worrying statistic that only 10% to 20% of recalled products are returned or repaired. ESF’s analysis found that consumers did not respond because they were worried that they would be targets for future marketing campaigns. Although that sounds strange, it has a realistic ring to it. Manufacturers have to address that worry.
Given the growing threat, I am interested to hear how the Government feel they are doing in protecting the public. As has been mentioned, ESF estimated the counterfeit trade to be worth £90 million in 2013-14—in that year alone, customs detained 21,000 consignments at UK borders. I have several questions for the Minister that are similar to those asked by the hon. Member for Rutherglen and Hamilton West (Margaret Ferrier). In fact, I think some are the same as hers, which should save the Minister’s time. Hopefully he will be able to provide responses.
Do the Government believe that the ESF analysis covers the scope of the problem, or do they think it is far more serious? The lack of a proper assessment leads to concerns that perhaps the figures are even worse than those in the public domain. Do the Government have a strategy to support trading standards officers in tackling the problem? What efforts are the Government making to tackle online sales of dangerous products? What liaison has there been with online companies and social media sites?
When was the last review of the legislation covering these areas? As my hon. Friend the Member for Swansea East said, and as ESF highlighted, the legislation is from 1994—well before the explosion of internet trading. Are the Government confident that the law as it stands is robust enough for the present day? Have they reviewed the recent trend of fires in domestic premises caused by electrical sources? If so, what evidence did they find? If not, will they do so in conjunction with the Minister for Policing, Fire, Criminal Justice and Victims?
I do not for a second question the Government’s intention; they take this matter very seriously. We simply seek reassurance that we are doing everything possible to ensure that the good people on the frontline have the resources and tools they need to do their job and protect society. As many colleagues know, I was in the London fire brigade for 23 years before I was elected to represent my constituency. Fire service personnel will always put themselves at risk to deal with fires, but despite the efficiency of the British fire service 70 people died. The fire brigade cannot protect everybody, so the Government must ensure that things do not get that far. The purpose of today’s debate is to ensure that matters do not come to such a tragic end. However consumers buy electrical goods in the UK, they must be able to do so in the confidence that they are not buying a product that could harm them or their family.
Geraint Davies (in the Chair)
Thank you for your brevity. To continue the melody of Celtic voices, I call Martin Docherty-Hughes.
Martin Docherty-Hughes (West Dunbartonshire) (SNP)
It is nice to see you in the Chair, Mr Davies. I am pleased to take part in this debate, and I congratulate the hon. Member for Swansea East (Carolyn Harris) on securing it. I must declare an interest: I was formerly the secretary of the Scottish Accident Prevention Council, so I am keenly aware of many of these issues. For the record, I have never used hair straighteners—faulty or otherwise.
Martin Docherty-Hughes
Households face the continuing challenges of squeezed incomes and rising prices for essential goods and services, so consumers are increasingly vulnerable to making distressed purchases. Many are tempted to buy fake and often faulty electrical goods. Like others, I am particularly worried about my constituents on low incomes. The elderly and others in disadvantaged situations are particularly susceptible to exploitation by unscrupulous businesses seeking to benefit from consumer vulnerabilities.
Inferior electrical goods pose a host of dangers to the public, and often leave behind a legacy of safety concerns and property damage, about which we have heard today. As other hon. Members highlighted, counterfeit electrical goods follow consumer trends—fake Fendi handbags cannot really injure people, but a faulty fake washing machine can kill people in their beds with smoke and fire.
Fake items often contain faulty parts that can overheat, catch fire or cause electric shocks. Like many other hon. Members, I have read the Electrical Safety First report, “A shocking rip off”, which found that a key reason why fakes are sold so cheaply is that they often have no short-cuts, lack specific components or contain substandard ones. According to the charity, the increasing sophistication of fake production means that often the only way of identifying items as counterfeit is by checking their internal components, but that is not on many of my constituents’ minds when they make a purchase, particularly if they do so online.
It has never been easier for counterfeit products to enter the UK marketplace, given the number of internet-based sales portals and social media marketplaces. Anyone with a bank account and internet access can import products from anywhere in the world. I do not want this debate to be about preventing them from doing so; that is not what we are talking about. At the same time, the resources of the agencies tasked with tackling the counterfeiting menace are being spread even more thinly, as alluded to a moment ago.
Faulty electrical products are thought to cause billions of pounds-worth of damage every year, both from the economic impact and from the fires and injuries they cause when they malfunction. Although the figures for fires caused directly by counterfeit electrical products are hard to come by, fires caused by electrical products are responsible for nearly 3,000 domestic house fires in Scotland alone per year. The average cost of a house fire is estimated to be about £44,500. Even if only a small proportion are due to faulty electrical goods, the direct financial impact is likely to be significant, leaving aside the human cost of such fires.
In my constituency—the one and only West Dunbartonshire—between 2009 and 2015, more than 11% of all accidental house fires were caused by faulty electrical items. I was further worried to learn that Citizens Advice Scotland reported a 17% increase in annual calls from consumers who have concerns about electrical products. Although much has already been done to tackle the importation of faulty electrical goods into Scotland and the rest of the UK, those figures show that there is a real need to fully understand the issue and to deal with it sooner rather than later. In liaison with partners, including Electrical Safety First, the Scottish trading standards services are working hard to identify and take robust enforcement action against the supplies of faulty electrical products.
In my constituency, West Dunbartonshire trading standards officers work tirelessly to protect consumers from imported and often unsafe electrical products. In the run-up to Christmas 2015, they prevented 1,000 non- compliant hoverboards—that ubiquitous item—from entering the UK. We have all read about the safety issues surrounding that newest fad gadget. In that case, it was deemed that the boards contained faulty plugs, cabling, chargers and batteries, which could have led to the devices overheating, exploding or catching fire.
Recently, the West Dunbartonshire trading standards office, like many other trading standards offices across the UK, has been contacted by worried consumers who have fire safety concerns about recalled tumble dryers. One of my constituents who has responded to the recall has been told that they will get their modification visit in May 2017. That is a scandal. They are supposed to continue to use the potentially dangerous product in the meantime or to take up the company’s generous offer of a new machine for £99 in place of modification.
The Scottish Government have proposed to the Smith commission that consumer protection be fully devolved to Scotland. I ask the Minister, why is it not? Why are we not helping consumer protection organisations to work together across the rest of the UK? More importantly, why are we not bringing consumer protection closer to the consumer?
Nick Boles
I entirely agree. Before I took the intervention from the hon. Member for Poplar and Limehouse (Jim Fitzpatrick) I was coming on to the fact that, for all that the internet has created opportunities for criminals and those who would abuse freedom, it has nevertheless also created even greater opportunities for legitimate traders and consumers. As the hon. Member for West Dunbartonshire (Martin Docherty-Hughes) says, there are opportunities through the internet to share information about suppliers who have failed to live up to their obligations, and products that do not do what they are supposed to do, or are counterfeit or faulty.
In the debate, several hon. Members picked up on the idea of introducing a new charter mark, but I want to warn against viewing that as a panacea. As hon. Members will be aware, electrical goods are already required to carry the CE mark, and the problem is that lots of people fake that; so introducing a new charter mark would not itself necessarily deal with the problem. I presume that people would fake the new mark just as they did the previous one. It is more a question—and perhaps this is what was being suggested—of asking social media sites and trading platforms such as eBay, Facebook and Amazon to take responsibility themselves for having the kinds of review information that the hon. Member for West Dunbartonshire mentioned, and to be proactive not just in taking products down but in kicking traders off their sites. Of course the traders would all go off and set up in a new guise two months later, and return to the sites, but consistent and persistent work to try to prevent consumers being ripped off or put at risk is needed. I assure the hon. Member for Swansea East that the Government will continue to work with her and other Members, and Electrical Safety First, to try to ensure that we have the problem under control.
Geraint Davies (in the Chair)
Because of excellent time keeping, I can call Carolyn Harris to wind up.