Oral Answers to Questions

Debate between Ged Killen and Lord Johnson of Marylebone

Thursday 5th July 2018 Commons Chamber

[Joseph Johnson]

We do hold train operating companies to account for capacity in our monthly review of how they are performing under the terms of their franchise agreement, and remedial plans are put in place to address overcrowding when that is found to exist.

[Ged Killen (Rutherglen and Hamilton West) (Lab/Co-op)]

I have written to the Secretary of State about my constituent who had no access to a toilet on a bus replacement service or at any of the stops along the route between Salford and Preston. She is a pregnant woman, and she was forced to wet herself and then sit on the floor of the train from Preston to Glasgow because it was overcrowded and delayed. Does the Secretary of State believe that she should be compensated for that indignity?