Future of the Post Office

Gavin Williamson Excerpts

Wednesday 13th November 2024 Commons Chamber

[Madam Deputy Speaker (Ms Nusrat Ghani)]

It would help if the Minister occasionally looked at the Chair and kept his answers short so that we can get everybody in.

[Sir Gavin Williamson (Stone, Great Wyrley and Penkridge) (Con)]

In my constituency, there is real concern about the loss of more rural and village branches. Can the Minister give us some assurance that he will do everything that he can to preserve this vital link and that he will look at how the Post Office can operate more like a commercial franchise operator, which would support and help postmasters to really maximise their business?

[Gareth Thomas]

Absolutely. I recognise that the Post Office has a particularly responsibility to work with sub-postmasters who provide a post office service in rural communities. It is one reason why we remain committed to the requirement to provide 11,500 branches across the UK. One key change that we need to see in the Post Office, and one reason why I welcome the commitments in Sir Nigel Railton’s plans today, is the commitment to a consultative council. That will, I hope, help to ensure that the voices of rural sub-postmasters and sub-postmasters more generally are heard much more directly by senior management. I also welcome the idea of a postmaster panel to provide support to sub-postmasters in general, but, in the context of this question, to rural sub-postmasters in particular.