South West Water: Brixham Contamination

Gary Streeter Excerpts

Monday 20th May 2024 Commons Chamber

[Steve Barclay]

Members on the Labour Front Bench like to claim that their party wants to be taken seriously as a potential party of Government, yet once again we see shadow Ministers pre-empting the investigation and trying to shift the issue to that of raw sewage. Obviously, it is for the Drinking Water Inspectorate to fully investigate this incident and the water company, but the initial information shared with me suggests that the concern is about farm contamination, not raw sewage. Of course, we need to wait for the results of that investigation, but the Labour party is just jumping to a conclusion that fits a narrative; it is not interested in what the facts suggest.

If the hon. Lady had actually listened to my statement, as opposed to pre-empting it with a question that she did not then change, she would have heard that 85% of those who were subject to the boil notice were upstream of this incident. From the information I currently have, they were not subject to any issue with their water. Because of the seriousness with which we take these issues, a precautionary notice was quite rightly issued to those residents, but the evidence presented so far suggests that there was no issue for those residents because the contamination happened downstream.

As for the wider point-scoring and political narrative, in this House there is usually a distinction between serious issues such as this one and the usual party knockabout. What the community want to hear is reassurance that all the investigations have been done, that we are getting the compensation right, and that we are getting the remaining 15% onstream—all of which, incidentally, the hon. Lady did not even ask about. She did not seem interested in those things, as opposed to the natural knockabout that she was trying to do.

However, let me divert to the topic she wanted to talk about. We have a fourfold increase in the number of investigators, so the water companies cannot mark their own homework. In this instance, the Drinking Water Inspectorate is conducting a full investigation; phase 1 has been completed, and it is now on phase 2. I have quite a list, Mr Speaker, but since you are signalling to me, I will close with the fact that the largest criminal investigation launched by the Environment Agency and Ofwat is currently ongoing.

[Sir Gary Streeter (South West Devon) (Con)]

First, I commend my hon. Friend and constituency neighbour the Member for Totnes (Anthony Mangnall) for the very effective action he has taken on this issue over the past few days. Does my right hon. Friend agree that, in an incident of this kind, speed is of the essence in diagnosing the problem, taking steps to remedy it, communicating with and reassuring customers and, if appropriate, compensating them? Does he believe that South West Water has shown the necessary urgency in dealing with this problem, and if not, what remedies do local people have?

[Steve Barclay]

I agree with my hon. Friend that speed is absolutely critical, first for the detection of the issue itself and the remediation of any health risk, and then in speed of communication so that there is no vacuum in which misleading information can arise. On the wider point about the speed of comms, I think this is an ongoing issue, because one of the concerns that my hon. Friends the Members for Totnes (Anthony Mangnall) and for Torbay (Kevin Foster) have raised with me is the impact that negative publicity might have on tourism in the area. That is exactly the sort of area I have been pushing South West Water to think about proactively, so that it can get ahead with support for comms and advertising. It should be working with the business groups on which there has been a significant impact, so that it can demonstrate that it gets it, support the business community and create processes that are simplified, streamlined and easy to access.