Business of the House

Euan Stainbank Excerpts

Thursday 27th March 2025 Commons Chamber

[Lucy Powell]

I join my hon. Friend in congratulating Valley Thai boxing club and its fantastic haul of medals. It is great to highlight that growing sport in his constituency to a wider audience.

[Euan Stainbank (Falkirk) (Lab)]

Ben and Melanie have paid thousands over the odds for their energy bills because their energy provider failed to provide accurate billing on their prepayment meter and wiped thousands in credit from their account. That energy provider has now missed nine appointments that it scheduled with Ben and Mel. Will the Leader of the House support a debate on how Ofgem can improve service standards and hold energy companies to account when they fail my constituents?

[Lucy Powell]

I am really sorry to hear of the experience of Ben and Melanie. I hope that the energy provider that he highlighted has heard this case and will quickly sort it out. The Government are working with Ofgem to reinforce our expectation that if rules are not complied with, it will enforce them. I will ensure that Ministers have heard that.