Oral Answers to Questions

Debate between Esther McVey and Chris Stephens

Thursday 18th January 2024 Commons Chamber

[Esther McVey]

I refer the hon. Lady to the latest list of Ministers’ interests, which was published on 14 December 2023 and included the relevant interests of all Ministers forming the Government as of 14 December 2023, including the Foreign Secretary. Our clear-eyed position on China remains unchanged and our approach of engaging directly and robustly with China in the UK national interest is the right one and is firmly in line with that of our G7 and Five Eyes partners.

[Chris Stephens (Glasgow South West) (SNP)]

11. Whether he has had discussions with Cabinet colleagues on the potential impact of the use of AI on the delivery of public services.

Universal Credit

Debate between Esther McVey and Chris Stephens

Monday 5th November 2018 Commons Chamber

[Ms McVey]

My hon. Friend, who has actually visited his jobcentre plus to find out what is happening on the ground, gives a truer reflection of what is happening on the ground. I have spent most of this year travelling from Brighton up to Angus in Scotland and meeting jobcentre coaches, and most of them are telling me that universal credit is working for the vast majority of people, but I wanted to make sure we got extra money from the Chancellor in the Budget to help the vulnerable people it maybe was not helping.

[Chris Stephens (Glasgow South West) (SNP)]

The Secretary of State will be aware that her Department has agreed with the Social Security Advisory Committee’s recommendations about telephone claims for universal credit, but we know that DWP contact centre staff are concerned that having to deal with such high call volumes might mean they cannot process claims. How many additional staff will be required in DWP contact centres to deal with telephone claims for universal credit?

[Ms McVey]

The hon. Gentleman raises a good point. That is another thing we will looking at during the managed migration, as we expand the system and more people come on to universal credit—how many more people do we need in call centres; how many more work coaches?—because we will need the right number to give a good service.

Oral Answers to Questions

Debate between Esther McVey and Chris Stephens

Monday 15th October 2018 Commons Chamber

[Chris Stephens (Glasgow South West) (SNP)]

The Secretary of State will be aware that the TUC announced earlier this year that just under 4 million people were in insecure work. Can she tell us how many of the jobs that have been created are in agency work, zero-hours contracts or low-paid self-employment?

[Ms McVey]

The hon. Gentleman will be pleased to know that the number of people on zero-hours contracts this year has dropped by 100,000, and full-time and permanent work accounts for 75% of employment. We are creating real jobs and real growth in this economy.

Universal Credit

Debate between Esther McVey and Chris Stephens

Thursday 5th July 2018 Commons Chamber

[Ms McVey]

I thank my hon. Friend, because nobody can do this in isolation or by themselves. We need the local councils to be on board, we need the housing associations to be on board and we need MPs to be on board—we need everybody supporting the most vulnerable. I thank him for that comment, and he is quite correct.

[Chris Stephens (Glasgow South West) (SNP)]

Does the Secretary of State agree with the National Audit Office that universal credit is moving people into debt and that the first debt is rent arrears? Claimants are not getting their rent paid and housing providers find out that a person is on universal credit only when they are in arrears. Is that not a reason why universal credit should be paused?

[Ms McVey]

Some of the key changes that were done during this year were the advances to provide extra support if people were in need of extra money and the two-week run-on in housing benefit. So we learnt, changed and adapted. Those things have been brought in, but only this year. Therefore, again, their impacts cannot have been felt. But we listened, we learnt, we altered and we have done.

Universal Credit and Welfare Changes

Debate between Esther McVey and Chris Stephens

Thursday 21st June 2018 Commons Chamber

[Ms McVey]

I thank my hon. Friend for doing so much in this area. She often meets me to talk about ideas that she thinks would make considerable improvements, and one of her suggestions was video recording. We want to give people confidence in the system and to get transparency in the system, which is why we have said that we will implement the idea. Over the summer we will be testing and learning by working with disabled people and asking them, “Do you feel more confident with this? Is video recording what you want?” We have made a commitment to improve the process through recording.

[Chris Stephens (Glasgow South West) (SNP)]

I, too, was at Marylebone jobcentre as part of the Work and Pensions Committee’s inquiry into benefit sanctions. Given that the Secretary of State seems open to suggestions, may I suggest that she reviews the policy whereby a claimant can be sanctioned if they refuse a zero-hours contract? Could it not be counterproductive in the fight against poverty to move people from out of work into low-paid, insecure work?

[Ms McVey]

Yes, of course I will listen to what is best with sanctions, because the key aim is not to give anybody sanctions, but to help people into work—that is what we need to do. Since benefits began, there has always been some form of sanctions regime that says, “If you’re not living up to our expectations, this is what will happen,” but that is minimal on jobseeker’s allowance, and even less on employment and support allowance—less than 1%. We want to make sure that we get people into work, and if the hon. Gentleman has suggestions, I will meet him.

Motability

Debate between Esther McVey and Chris Stephens

Thursday 8th February 2018 Commons Chamber

[Chris Stephens (Glasgow South West) (SNP)]

These reports of taxpayers’ money being held unused in charity accounts are extremely concerning. It is not the first time that the accounts of Motability Operations have been questioned. Will the Secretary of State launch an urgent investigation into the status of this estimated £2 billion of taxpayers’ money? Will she lay out what discussions she has had with the Charity Commission to determine whether this matter requires further investigation? Will she report her findings back to the House as a matter of urgency?

[Ms McVey]

The hon. Gentleman again pursues the points that we are all trying to pursue. I will do each of those things and report back.

Personal Independence Payment

Debate between Esther McVey and Chris Stephens

Tuesday 23rd January 2018 Commons Chamber

[Ms McVey]

I thank my hon. Friend for his kind words and support. Anyone in need of a home visit can have a home visit, and I will be looking at the communications relating to this, because perhaps people, including MPs, do not know that. This is something else that we need to work on.

[Chris Stephens (Glasgow South West) (SNP)]

We on the DWP Select Committee heard some alarming evidence and unconvincing answers from contractors about the number of staff who had specialist knowledge of mental health. Can the Secretary of State confirm that she will take this up with the contractors and carry out a review of the assessment process?

[Ms McVey]

I have indeed got a date in the diary to be on a PIP decision-making process. I met the contractors last week. I had obviously done that when I was last in the House, but I need to be updated to see exactly what is going on. I have had meetings on this, but the hon. Gentleman is right to suggest that there is nothing quite like going through the process myself.