Trans-Pennine Rail Travel and Delays

Debate between Emma Hardy and Lord Johnson of Marylebone

Tuesday 11th September 2018 Westminster Hall

[Emma Hardy]

Will the Minister acknowledge that even without the delays, the May timetable changes offer Hull a worse service than it had before? I am not just talking about the delays—the actual timetable changes give Hull a worse service. Surely that is wrong.

[Joseph Johnson]

The timetable changes were intended to enable us to take advantage of the substantial investment that the Government and the country have been making in our rail network. That important investment is enabling more frequent services and the replacement of rolling stock across the north of England. Those are benefits that will be felt by the hon. Lady’s constituents in time, when they are fully delivered. I acknowledge that the timetable introduction did not go well, to say the least, and that the hon. Lady’s constituents have had a difficult experience. Northern and TransPennine are in the process of fully rolling out the May timetable change. Once it is fully rolled out, I am sure her constituents will feel the benefits it is intended to deliver.

[Joseph Johnson]

I am delighted that that is in prospect for my right hon. Friend’s constituents. More regular and more reliable services are the objective of everything that we are doing at the moment to stabilise and improve performance. Ultimately, we want to see that contribute to more people getting off the roads and using public transport, including the railways.

[Emma Hardy]

I thank the Minister for giving way again. I am sure he remembers the lobby to address this issue, when we came to see him with Hull chamber of commerce. He has not acknowledged my point. The timetable changes offer Hull a worse service than it had before. That is not because of the delays or because the timetable introduction has been chaotic. It is because the timetable we now have in Hull is worse than we had before. Surely that is unacceptable.

[Joseph Johnson]

As I said when I met the delegation that the hon. Lady refers to, I am keen to look at Hull’s services and see how we can improve them for the future. Hull is a critical city and we want to ensure that the hon. Lady’s constituents are getting the kind of services that they need so that Hull and its economy can thrive. I am happy to see any further representations that she wants to make about where she sees the timetable falling short and the kinds of changes she wants to see in the future. It remains the Department’s overriding priority to make sure that the industry restores reliability for passengers as soon as possible.

With respect to Manchester, York and Scarborough, with services affected by congestion in the central Manchester area and the rules applied by Network Rail when considering which services are given priority at key pinch points, many of the York/Scarborough services have been subjected to an agreed performance recovery plan. That requires them to terminate services short of destination in certain circumstances in order to limit the potential for a reactionary knock-on for other services.

In the light of that plan, TransPennine Express has been implementing a number of measures to improve performance on the line. For example, it has pledged to change the schedules of its drivers to reduce the circumstances where trains need to be terminated prior to arriving in Scarborough. It has also promised to advise passengers, wherever possible, prior to their departure from York if a train does need to be terminated at Malton, so that they can wait for the next train from York if they so wish.

My hon. Friend the Member for Thirsk and Malton mentioned communication shortfalls. TPE is also working with London North Eastern Railway on the east coast to ensure that communications at York during disruptions are improved for passengers, with clear guidance, advice and information, and arrangements to allow eligible season ticket holders to claim compensation, in addition to the ongoing and regular delay repay process.

--- Later in debate ---

[Joseph Johnson]

The Department monitors short-forming very closely as part of its supervision, jointly with Transport for the North, of the Northern and TPE franchises, which are jointly managed with Transport for the North. The operators are required to provide specified levels of capacity, and if they short-form trains or provide fewer carriages than they are meant to, the Department takes that very seriously and holds the operator to account for it.

[Emma Hardy]

I thank the Minister for giving way for the third time. To reiterate what was said at the meeting we had previously, he was invited to come to Hull to discuss this issue in detail—in fact, to come on one of the TransPennine Express services. I suggest he gives himself plenty of time for his journey. I repeat the invitation, and I look forward to having a date set in the diary very soon.

[Joseph Johnson]

I thank the hon. Lady for repeating the invitation, which I have already accepted. We are in the process of trying to find an appropriate date that suits her and the hon. Member for Kingston upon Hull North (Diana Johnson). I look forward to travelling there.

I hope that hon. Members will be assured that the Department is continuing to do everything possible to ensure passengers get the safe and reliable services that they expect across the trans-Pennine route and the northern franchise as a whole.

Question put and agreed to.

Student Loans Company

Debate between Emma Hardy and Lord Johnson of Marylebone

Monday 20th November 2017 Commons Chamber

[Joseph Johnson]

The hon. Gentleman is of course right that the nature of fraud is such that we only really have a sighting shot at understanding its extent in any system. We have to look at comparable levels of ineligible payments across different types of provider. As I said, we do not see more fraud in the so-called alternative providers than we see in the HEFCE-funded public part of the higher education system.

[Emma Hardy (Kingston upon Hull West and Hessle) (Lab)]

Last Thursday, senior NHS leaders told me about the growing desperation to grow our own senior NHS professionals. Such people will have to pay all the money back because their earnings will be above the threshold, so will the Minister look again at the interest rate they will have to pay and the fact that they will start to accumulate interest before they even graduate?

[Joseph Johnson]

The student loan product is heavily subsidised overall. Around 45% of loans are consciously written off by the Government as a deliberate investment in the country’s skills base. We do not want any financial barriers to access, so we make the money available on very favourable terms. The interest rate is a means of ensuring that graduates who go on to have higher than average lifetime earnings make a contribution towards the overall cost and sustainability of higher education, ensuring that it continues to drive access and widen participation systematically across the piece.