Bailiffs: Regulatory Reform

Debate between Ellie Reeves and Emma Reynolds

Wednesday 9th January 2019 Westminster Hall

[Emma Reynolds]

An independent regulator, training for bailiffs and standards that are enforced are essential—I will come to that towards the end of my speech. I put on record my thanks to my hon. Friend for trying to push the issue a few years back. I hope I can follow in his footsteps. I have applied for a ten-minute rule Bill, and I hope I can get something on the statute book, although I also hope the Government will beat me to it.

The examples I quoted remind us that anybody could end up in this situation, although in many cases, the people involved are vulnerable. Often it starts with a small fine or debt that escalates, and it can spiral out of control. Citizens Advice recently found that such experiences have a very negative impact on people’s mental health and financial position. Some of those who are likely to fall into debt already have a mental health problem.

[Ellie Reeves (Lewisham West and Penge) (Lab)]

Bailiffs are supposed to have training to identify vulnerable people and to behave appropriately, but the reality is that it is not always obvious that someone has a disability or is suffering from mental ill health. Much more robust legislation needs to be put in place to protect those people.

[Emma Reynolds]

We need more robust rules and we need more robust enforcement. My constituent is disabled and was facing a fine because her disability badge was out of date. That was because she was moving from disability living allowance to the personal independence payment—that is another story. She was told by the bailiff that she did not look disabled. Her vulnerability has been questioned at every turn when I have raised her case. I thought it was obvious, because she is disabled, that she is vulnerable, but it is not always that obvious, as my hon. Friend says. We need much better procedures in place so that bailiffs recognise that.

Of those who had a negative experience with a bailiff, Citizens Advice found that seven in 10 reported increased stress and anxiety. I am sure that that very much chimes with the experience of the constituents that Members are here to represent. It certainly chimes with the experience of mine. Eight in 10 felt that the experience had a lasting effect and one in two saw their finances deteriorate further.