Social Housing (Regulation) Bill [ LORDS ] (Second sitting)

Debate between Eddie Hughes and Siobhain McDonagh

Tuesday 29th November 2022 Public Bill Committees

[Eddie Hughes]

The hon. Lady makes a valid point. That is why we will do customer satisfaction surveys that have been agreed with the regulator. The format has been agreed. We will be able to compare housing associations and their relative performance in order to drill down and improve that performance. I understand her point, but the Government are making significant strides with the regulator to try to drive up customer and tenant engagement to ensure that we are genuinely getting the opinion of the majority, rather than a minority.

[Siobhain McDonagh]

That is not possible. We cannot construct a customer survey as emphatic or successful as that, because we have a broad span of residents and tenants, with different lives that determine whether they fill in forms. We as politicians, and people who deliver leaflets and get others to do so on our behalf, know that some people will always respond and others never will, even if, objectively speaking, they need to do so.

Social Housing (Regulation) Bill [ Lords ] (First sitting)

Debate between Eddie Hughes and Siobhain McDonagh

Tuesday 29th November 2022 Public Bill Committees

[Siobhain McDonagh]

I absolutely agree with my hon. Friend. If there is no regulation, this will just grow and grow. As mortgage interest rates go up and business for buy-to-let landlords becomes less profitable, more people are going to look at providing this style of housing, because they can exploit the housing benefit system. If that is not happening in the constituencies of all the hon. Members of this Bill Committee, it will be coming to them soon.

[Eddie Hughes]

The point I am about to make is non-political, given that I am going to use the example of Labour-led Birmingham Council. That council did pilot work, and its scrutiny committee, which was chaired by a Labour member, subsequently published a report. It was able to identify a number of improvements that it could make within the existing legislation. I fully appreciate that legal challenge is an option for landlords who have their claims turned down. However, the council was able to reduce the number of people coming through the pipeline to provide this type of accommodation, and it was able to improve the quality of that accommodation. There is some room for councils who are prepared to focus on this, to improve outcomes for local people within the framework of the existing legislation.

[Siobhain McDonagh]

I turn to Aves housing association, which was run by a man who was exposed by the BBC for running a former supposed housing association that is in fact a commercial enterprise. It specialises in parts of Pollards Hill and Longthornton in my constituency, which neighbour Croydon, and it routinely takes very vulnerable people to live in houses that are simply not big enough for conversion. It accesses people’s universal credit accounts and takes their money. When the housing benefit department at Merton Council discovered that, it decided not to pay housing benefit to Aves residents. That might seem sensible to most Committee Members. However, that then meant that 92 vulnerable people were not having their rent paid, so were vulnerable to eviction—at which point, Merton Council’s housing department and adult social services departments would have collapsed. Local authorities are in a bind. Do they take notice of what is going on—in which case, they get responsibilities they cannot meet—or do they turn a blind eye because, in the end, that is the only way they can manage?

Social Housing and Regulation Bill [ Lords ] (First sitting)

Debate between Eddie Hughes and Siobhain McDonagh

Tuesday 29th November 2022 Public Bill Committees

[Siobhain McDonagh]

I absolutely agree with my hon. Friend. If there is no regulation, this will just grow and grow. As mortgage interest rates go up and business for buy-to-let landlords becomes less profitable, more people are going to look at providing this style of housing, because they can exploit the housing benefit system. If that is not happening in the constituencies of all the hon. Members of this Bill Committee, it will be coming to them soon.

[Eddie Hughes]

The point I am about to make is non-political, given that I am going to use the example of Labour-led Birmingham Council. That council did pilot work, and its scrutiny committee, which was chaired by a Labour member, subsequently published a report. It was able to identify a number of improvements that it could make within the existing legislation. I fully appreciate that legal challenge is an option for landlords who have their claims turned down. However, the council was able to reduce the number of people coming through the pipeline to provide this type of accommodation, and it was able to improve the quality of that accommodation. There is some room for councils who are prepared to focus on this, to improve outcomes for local people within the framework of the existing legislation.

[Siobhain McDonagh]

I turn to Aves housing association, which was run by a man who was exposed by the BBC for running a former supposed housing association that is in fact a commercial enterprise. It specialises in parts of Pollards Hill and Longthornton in my constituency, which neighbour Croydon, and it routinely takes very vulnerable people to live in houses that are simply not big enough for conversion. It accesses people’s universal credit accounts and takes their money. When the housing benefit department at Merton Council discovered that, it decided not to pay housing benefit to Aves residents. That might seem sensible to most Committee Members. However, that then meant that 92 vulnerable people were not having their rent paid, so were vulnerable to eviction—at which point, Merton Council’s housing department and adult social services departments would have collapsed. Local authorities are in a bind. Do they take notice of what is going on—in which case, they get responsibilities they cannot meet—or do they turn a blind eye because, in the end, that is the only way they can manage?

Social Housing and Regulation Bill [ LORDS ] (Second sitting)

Debate between Eddie Hughes and Siobhain McDonagh

Committee stage
Tuesday 29th November 2022 Public Bill Committees

[Eddie Hughes]

The hon. Lady makes a valid point. That is why we will do customer satisfaction surveys that have been agreed with the regulator. The format has been agreed. We will be able to compare housing associations and their relative performance in order to drill down and improve that performance. I understand her point, but the Government are making significant strides with the regulator to try to drive up customer and tenant engagement to ensure that we are genuinely getting the opinion of the majority, rather than a minority.

[Siobhain McDonagh]

That is not possible. We cannot construct a customer survey as emphatic or successful as that, because we have a broad span of residents and tenants, with different lives that determine whether they fill in forms. We as politicians, and people who deliver leaflets and get others to do so on our behalf, know that some people will always respond and others never will, even if, objectively speaking, they need to do so.

Social Housing and Regulation Bill (First sitting)

Debate between Eddie Hughes and Siobhain McDonagh

Committee stage
Tuesday 29th November 2022 Public Bill Committees

[Siobhain McDonagh]

I absolutely agree with my hon. Friend. If there is no regulation, this will just grow and grow. As mortgage interest rates go up and business for buy-to-let landlords becomes less profitable, more people are going to look at providing this style of housing, because they can exploit the housing benefit system. If that is not happening in the constituencies of all the hon. Members of this Bill Committee, it will be coming to them soon.

[Eddie Hughes]

The point I am about to make is non-political, given that I am going to use the example of Labour-led Birmingham Council. That council did pilot work, and its scrutiny committee, which was chaired by a Labour member, subsequently published a report. It was able to identify a number of improvements that it could make within the existing legislation. I fully appreciate that legal challenge is an option for landlords who have their claims turned down. However, the council was able to reduce the number of people coming through the pipeline to provide this type of accommodation, and it was able to improve the quality of that accommodation. There is some room for councils who are prepared to focus on this, to improve outcomes for local people within the framework of the existing legislation.

[Siobhain McDonagh]

I turn to Aves housing association, which was run by a man who was exposed by the BBC for running a former supposed housing association that is in fact a commercial enterprise. It specialises in parts of Pollards Hill and Longthornton in my constituency, which neighbour Croydon, and it routinely takes very vulnerable people to live in houses that are simply not big enough for conversion. It accesses people’s universal credit accounts and takes their money. When the housing benefit department at Merton Council discovered that, it decided not to pay housing benefit to Aves residents. That might seem sensible to most Committee Members. However, that then meant that 92 vulnerable people were not having their rent paid, so were vulnerable to eviction—at which point, Merton Council’s housing department and adult social services departments would have collapsed. Local authorities are in a bind. Do they take notice of what is going on—in which case, they get responsibilities they cannot meet—or do they turn a blind eye because, in the end, that is the only way they can manage?

Oral Answers to Questions

Debate between Eddie Hughes and Siobhain McDonagh

Monday 29th November 2021 Commons Chamber

[Eddie Hughes]

In the summer I was fortunate to visit the Grey Mare Lane estate in Beswick and see the work going on through the social housing decarbonisation fund demonstrator. Heat pumps are being fitted, and we will have the opportunity very soon to see how people benefit from the experience of having those measures introduced.

[Siobhain McDonagh (Mitcham and Morden) (Lab)]

3. What recent estimate he has made of the number of children in temporary accommodation.

[The Parliamentary Under-Secretary of State for Levelling Up, Housing and Communities (Eddie Hughes)]

It is certainly not ideal, but time spent in temporary accommodation does that mean people are getting help and ensures families have a roof over their heads. We are committed to reducing the need for temporary accommodation by preventing homelessness before it occurs, which is why we are investing £375 million this year to support local authorities to prevent homelessness, an increase of £112 million on the sum last year. However, on 30 June this year 124,290 dependent children were living in temporary accommodation, although that is down 2.3% on the same quarter last year.

[Siobhain McDonagh]

Some 124,190 children will spend this Christmas in temporary accommodation, without a place to call home. They will wake up in hostels, bed and breakfasts and working industrial estates, often far away from their schools and friends. Homeless families in the UK are moved the equivalent of 400,000 miles around the globe each year, at a staggering cost of over £1 billion. Given that there have been over 100,000 children in temporary accommodation since 2015, what hope can the Minister give this House, and more importantly those children, that they will at some point have a place to call home?

[Eddie Hughes]

I completely sympathise with the cause trumpeted by the hon. Lady and would say two things. First, some councils are doing innovative work in this area: I understand Barnet Council is working with Opendoor Homes to purchase properties itself to use for temporary accommodation, as in that way it can at least control the quality and associated cost. But my personal preference is the work we are doing through Capital Letters, which has been very successful so far in helping London boroughs secure properties for use for temporary accommodation.

Household Overcrowding: Covid-19

Debate between Eddie Hughes and Siobhain McDonagh

Wednesday 10th March 2021 Westminster Hall

[The Parliamentary Under-Secretary of State for Housing, Communities and Local Government (Eddie Hughes)]

It is a pleasure to serve under your chairmanship, Sir Edward, not least because, as the hon. Member for Strangford (Jim Shannon) said, this is my first debate as Minister. It will possibly be more memorable for me than for you. I thank the right hon. Member for East Ham (Stephen Timms) for securing the debate and other hon. Members for their important contributions to it.

Covid-19 has brought unprecedented changes in how we live and work, with people’s experience of their housing conditions brought into strong focus as never before. Since the start of the pandemic, we have provided unprecedented economic support for households and businesses up and down the country. In the Budget, the Chancellor set out a £65 billion three-point plan to support jobs and businesses as we emerge from the pandemic and forge our recovery. Housing is a key part of that picture, from protecting tenants and landlords to ensuring that our house building sector remains open and active.

For many people, the pandemic has been made tolerable, at least, by a good home and garden shared with the people they care about, but for too many people—examples were movingly set out by the right hon. Member for East Ham—in cramped and substandard accommodation, or unable to walk to shops, green spaces or services, their experience of the pandemic was exacerbated by their housing conditions. Spacious, well-equipped homes that offer green space and access to vital amenities must be the standard if we are to recover from the social as well as the economic effects of covid.

As the right hon. Gentleman outlined, the evidence suggests that housing conditions can play a role in the transmission of the virus and in people’s ability to self-isolate safely, including those living in overcrowded conditions and multi-generational households. We know that black and minority ethnic groups are more likely to live in overcrowded conditions and are disproportionately impacted by the transmission of the virus. The Government are hugely grateful for all the research that has been undertaken—by the Scientific Advisory Group for Emergencies, Public Health England and the Women and Equalities Committee—which demonstrates that. The Government are absolutely steadfast in our determination to make the housing system work for everyone, including by tackling overcrowding and supporting vulnerable people to live in safe and decent homes.

Members have rightly spoken today about the prevalence of overcrowding. Between 2019 and 2020, as the hon. Member for Bristol West (Thangam Debbonaire) said, the recorded state of overcrowding across all tenures in England was 4%, and that rate requires action. In many parts of the country, including in the constituency of the right hon. Member for East Ham, the situation is far worse. Newham has the highest level of household overcrowding in England, with 28,000 households on the waiting list in the overcrowding “reasonable preference” category, as of 31 March last year. We know that for some of those people in substandard housing conditions—especially in built-up areas with high deprivation, such as Newham—the pandemic has been particularly difficult.

The Government have responded at pace since the onset of the pandemic to provide a range of guidance to support and advise people who live in poor housing conditions, including overcrowded housing. We have kept our guidance under continual review in response to the latest available evidence, stressing the importance of ventilation and cleaning. We have made information available on people’s rights as tenants, and on how to work with landlords and local authorities to address hazardous issues.

I believe that our measures are the right ones. Where vulnerable tenants are living in overcrowded accommodation, local authorities can use their enforcement powers to require a landlord to remedy a serious overcrowding hazard. For shared houses and flats occupied by people who are not related—homes in multiple occupation—the Government have clarified the minimum room sizes in shared accommodation, making it illegal for landlords to let out a bedroom that is smaller than 6.51 square metres to one person.

HMOs are at increased risk of overcrowding, and the occupiers are likely to be vulnerable. That is why we require that all larger HMOs—those with five or more tenants—must be licensed with their local council. Under the HMO licensing scheme, a local authority can set conditions that landlords must follow to improve the quality of the accommodation, and the local authority has the power to inspect properties without notice and order improvements to conditions and any health hazards, including gas and electrical safety.

We are determined to crack down on the smaller number of unscrupulous landlords who neglect their properties and exploit their tenants. We want such landlords either to improve the service that they offer, or to leave the business. This is why we have strengthened local authority enforcement powers, introducing financial penalties of up to £30,000 and extended rent repayment orders for landlords and agents who break the rules, with banning orders for the most serious and prolific offenders.

Local authorities also have a duty to take enforcement action if they find seriously hazardous conditions. That is why we are overhauling and simplifying the housing health safety rating system, which is the tool used to assess hazardous conditions in rented homes. If a HHSRS assessment identifies a serious hazard, which includes overcrowding, the local council must take enforcement action against the landlord. That includes banning orders for the worst offenders, and it applies to all privately rented properties. We also brought forward legislation on letting homes fit for human habitation, empowering tenants to take their own action against landlords who let unfit properties.

[Siobhain McDonagh]

Chair, am I allowed to intervene, if the Minister is willing to give way?

[Sir Edward Leigh (in the Chair)]

If the Minister wants to give way, yes.

[Eddie Hughes]

Of course.

[Siobhain McDonagh]

I am sure that the Minister would not wish to take credit for a piece of legislation that was introduced by our great colleague, my hon. Friend the Member for Westminster North (Ms Buck).

[Eddie Hughes]

Under no circumstances was I attempting to take credit for that Bill, and I was delighted to be in the House when it became law. I completely endorse it, and I understand the comments of the hon. Member for Mitcham and Morden (Siobhain McDonagh).

--- Later in debate ---

[Eddie Hughes]

I will have to come back to the hon. Gentleman on the specific scheme that he is talking about. The Government are certainly aiming to do things to help people. For example, we have 95% mortgages to make sure more people have the opportunity to buy their own home. I will come back to him on the scheme that he mentioned.

The right hon. Member for East Ham asked about prioritising the building of three-bed properties and above. When the national planning policy framework was revised in July 2018, it set an expectation that local planning authorities must put in place planning policies that identify the size, type and tenure of homes required for different groups in the community. We have not changed that, and we would therefore expect it to be a key consideration when planning housing at a local level.

The right hon. Gentleman also asked about local housing allowance. During the pandemic, the Government increased the local housing allowance rate to the 30th percentile, which meant that 1.5 million people were able to access that additional payment, which averaged £600 annually.

[Siobhain McDonagh]

I appreciate that we are unrelentingly miserable in our stories about our constituents’ terrible housing circumstances, but will the Minister join me in thanking Channel 4 and journalist Jackie Long for helping one of my families? Jackie Long visited my constituent, who was going out to be a carer, to see the circumstances in which she was living during the lockdown—in one room with her son. Jackie Long and the viewers were so moved by my constituent’s story that they collected a deposit, and that woman is now in a flat of her own with her son.

[Eddie Hughes]

That sounds like a particularly moving case. During the pandemic, we have seen society pulling together in incredible ways, and that is a great example.