Diana Johnson
Main Page: Diana Johnson (Labour - Kingston upon Hull North and Cottingham)Department Debates - View all Diana Johnson's debates with the Cabinet Office
(1 year, 11 months ago)
Commons ChamberIn our report on small boat crossings published in July, the Home Affairs Committee made it clear that the No. 1 priority for Government should be to clear the asylum backlog, so we are pleased that that is now starting to be addressed. However, the backlog of 150,000 has been building since 2013, so the more recent small boat crossings have not broken the asylum system.
We noted how important it was to have sufficiently well trained, motivated and supported decision makers to make good-quality first decisions, but despite promises to increase decision-making numbers, targets have been missed, and the staff attrition rate in 2021 was a staggering 46%. In addition, the technology that staff use is creakingly antiquated and was reported by the chief inspector of borders and immigration as hampering productivity.
Will the Prime Minister ensure that he has sufficient staff to carry out what he is seeking to do? With productivity currently at 1.3 decisions per decision maker per week, with a Home Office pilot to increase that figure to 2.7, can he explain exactly how he is going to triple productivity?
I thank the Chair of the Select Committee for her excellent questions; they are the right questions to focus on. We have redesigned the entire process for caseworking on an end-to-end basis, which will take productivity from 1.2, as she says it is today, up to 4. We will do that in a relatively short period; that is how we will cut the initial asylum backlog by the end of the next year. That process is being rolled out as we speak.
The right hon. Lady talked about the reason for the backlog. It is worth bearing in mind that the number of small boat crossings has quadrupled in just the last two years. That is the scale of the challenge that we are facing, and that is leading to significant strain on the system. She also asked about numbers. We have already, in the last year, doubled the number of caseworkers to 1,200, and it will be doubling again in the next nine to 12 months.
Lastly, I will just say that a big part of the reason why our processing is slower than we would like is that, time and again, people exploit our system to make late or spurious claims. That is why our new legislation will tackle that problem, and I hope it has the support of the Labour party.