Police Conduct and Complaints

Diana Johnson Excerpts

Thursday 30th June 2022 Westminster Hall

[Dame Diana Johnson (Kingston upon Hull North) (Lab)]

It is a pleasure to serve under you this afternoon, Ms Ghani. I think it is an excellent idea to recognise the hon. Member for East Worthing and Shoreham (Tim Loughton) and his long-standing membership of the Home Affairs Committee. His institutional memory of what has happened on that Committee has certainly been important not only in putting together this report, but in our work on policing.

The hon. Member has set out clearly and effectively the findings and recommendations of our report. It is quite clear that the Home Affairs Committee inquiry looked at the role and remit of the IOPC in relation to the police complaints and discipline system, and explored the continuing disquiet at the way in which police forces in England and Wales investigate and deal with complaints about the conduct of forces and individual officers. Importantly, we sought to consider what changes might be required to improve public confidence in the police complaints and discipline system.

We thought it was important to undertake parliamentary scrutiny of that important role, given, as the hon. Member for East Worthing and Shoreham said, the establishment of the newly created IOPC in January 2018, and because the Committee had not looked at the topic for nine years, since the publication of its last report on the matter—I do not think the hon. Gentleman was a member of the Committee at that point. Our report has covered several different areas, which were set out effectively. I will focus my contribution on a couple of areas that we looked at in the Committee that will hopefully complement what the hon. Gentleman said in his opening remarks. First, I will focus on the treatment of vulnerable adults, specifically people with autism, and how they interact in the police complaints process.

A well-functioning conduct and complaints system is essential to maintaining the trust in the balance created by the founding Peel principles between the police and public. Despite the welcome reforms and improvements, some submissions to our inquiry demonstrate that there is continuing dissatisfaction with the handling of police complaints, and that much more work is needed to address both complainants’ and officers’ concerns. In our report, we noted that the IOPC impact report 2020-21 stated that 43% of people surveyed were confident that the IOPC did a good job, compared with 44% in 2019-20. Obviously, there is still a lot of work to do.

In the evidence heard and received during the course of our inquiry, individuals with autism and parents of children with autism outlined systemic issues in their treatment in the police complaints and criminal justice process. Many felt they had been badly let down by the IOPC and the police, and that that had caused distress to families and friends.

Fiona Laskaris, whose autistic son Christopher was unlawfully killed by a drug addict in 2016, told us:

“the IOPC urgently needs to start engaging in a meaningful way in cases involving people with disabilities, and particularly… with autism”.

Fiona argued that cases involving people with autism

“warrant an enhanced level of independent scrutiny”

and suggested the existing statutory safeguarding duties to protect vulnerable adults who come into contact with the police were not working.

We received anonymous evidence that one autistic person, who had experienced frequent contact with the police, including being arrested for alleged attacks, was not treated as a vulnerable adult, even though they informed the police they were autistic and had requested an appropriate adult for assistance. The anonymous submission claimed that the police “never acknowledge or check” their autism awareness card, even when their wallet is being searched, which always happens when the police seize personal items.

The Home Secretary wrote to the Committee on 9 December 2021 and said,

“Many police forces have developed additional training programmes”

and

“various autism alert card schemes, apps, and the creation of easy-read ‘widget-based’ sheets (using icons or pictographs) to aid communication in custody suites.”

She highlighted the IOPC statutory guidance for forces on complaint handling, which outlines the

“importance of accessibility as well as the duty under the Equality Act 2010 to make reasonable adjustments to ensure that a disabled person does not suffer any substantial disadvantage when accessing a service.”

The Home Secretary said it was

“important that those dealing with complaints recognise the particular vulnerabilities of individuals with autism”.

In spite of these welcome statements by the Home Secretary, some evidence to our Committee suggests that autistic people are still not always been treated fairly by the police.

I want to say a little more about super-complaints, which the hon. Member for East Worthing and Shoreham commented on. In her evidence to the Committee, Fiona Laskaris, who I mentioned earlier, proposed that the super-complaints process could be used to investigate system failures in the treatment of vulnerable adults, specifically people with autism. Since November 2018, the super-complaints process has enabled designated public and charitable organisations to ask HMICFRS, the IOPC and the College of Policing to consider investigating what they think are systemic issues affecting policing in England and Wales.

Our report expressed concern that of the 16 organisations designated by the Home Office that can raise such issues or concerns on behalf of the public, no specialist organisation represents complainants with disabilities, including autism. The Home Secretary wrote to the Committee in December 2021 and pledged to review the designated bodies that can submit super-complaints on systemic issues in policing to include a broader range of organisations, including disability organisations. We welcome that commitment, but nearly two years on, I hope the Minister can confirm when the Government will review the super-complaints system. As we have heard, the Home Secretary confirmed to the Committee that a designated body should collaborate with non-designated organisations and, where appropriate, make a complaint on the basis of the matters raised.

Our recommendation was that the Home Office should highlight on its super-complaints website that the 16 designated bodies should collaborate with non-designated bodies as appropriate to make a complaint on matters raised by those non-designated bodies. We are pleased that the Government have made that change on their super-complaints website, but we urge them, the IOPC and other relevant policing bodies to make the public aware that the super-complaints process is accessible to all groups and interests.

I thank everybody who assisted the Home Affairs Committee in our inquiry. We will be watching what happens on our recommendations in this area, and following progress over the months and years to come on this important issue, as we know police misconduct and complaints have been in the news a lot in recent times, and it is very much an issue that the public care about.

[Ms Nusrat Ghani (in the Chair)]

Before I call the shadow Minister, I can see that Sir Peter Bottomley has joined us—do you wish to contribute, Sir Peter?