Place-based Employment Support Programmes

Diana Johnson Excerpts

Tuesday 10th February 2026 Westminster Hall

[The Minister of State, Department for Work and Pensions (Dame Diana Johnson)]

It is a pleasure, as always, to serve under your chairmanship this afternoon, Dr Murrison.

I congratulate my hon. Friend the Member for Southport (Patrick Hurley) on securing this debate. As he rightly pointed out, employment can often get bound up in numbers, targets and rates. What we all know is that this is fundamentally about people, families, communities and the world of work. Work is a huge part of people’s lives, and we should never underestimate how much it matters that we support people into work and help them succeed in their careers. I thank all hon. Members who have spoken this afternoon, in what I think has been an excellent debate, about the support that their constituents are already receiving in many cases.

My hon. Friend the Member for Stafford (Leigh Ingham) talked about her local employers, as well as the vital role of towns in economic growth and regeneration. I am also grateful to my hon. Friend the Member for North West Leicestershire (Amanda Hack), who brings great knowledge to her role on the Work and Pensions Committee, as well as her experience prior to entering Parliament. She spoke about the Connect to Work programme, which I will say a little more about.

My hon. Friend the Member for Wolverhampton North East (Sureena Brackenridge) spoke about NEETs and about the excellent work, rooted in partnerships, that is already going on in her area to support individuals. At the end of her contribution, she talked about hope, ambition and action, which I thought was a very powerful message. I would gently remind the hon. Member for Gordon and Buchan (Harriet Cross) that over 500,000 people entered employment over the last year.

I pay tribute to what my hon. Friend the Member for Southport said, and to his commitment to helping his constituents into good work. It was great to hear him champion some of the excellent work of The Big Onion in Southport, the Cradle to Career scheme in the Liverpool city region more widely, and the various place-based employment support providers across the north of England. I was particularly interested in Zink and its microjobs, and in how it helps people move into part-time and then full-time work.

My hon. Friend also spoke with great eloquence about the challenges he faced growing up in an area where the local factory had closed and work was really hard to come by. It underlines the fact that where someone lives is often a significant factor in the challenges they face and the chances before them in life. Those who live in communities like the ones that he represents, or that I represent in Kingston upon Hull North and Cottingham, will always know best what the barriers and opportunities are in their local area. That is why I am committed to working closely with mayoral strategic authorities, local government, the voluntary and community sector, and others to ensure that employment support works for people, no matter where they live.

I regularly meet with mayors and leaders in local government, as do my officials, to ensure that we are designing employment support that meets the needs of those local communities. In December, I met the mayoral council. Last week, the Minister for Skills, Baroness Smith of Malvern, and I met the Local Government Association’s inclusive growth committee to hear from local leaders working across England, including those representing towns, on youth employment and the jobs and careers service. Earlier today, I met the Mayor of Greater Manchester, Andy Burnham. We will continue to listen to and engage with local leaders as we reform employment support.

A core strength of the Department is our network of jobcentres and work coaches on high streets all around the country, with staff who are knowledgeable and passionate about the communities they serve. We have to make the most of that, which is why we are building a new jobs and careers service that moves away from the one-size-fits-all approach that has been mentioned several times this afternoon. We are instead building a locally responsive service designed to meet the different needs of local labour markets, local people and local employers. We are already testing new elements of this service through our pathfinder in Wakefield, which I went to see before Christmas. We have also matched up Jobcentre Plus boundaries with mayoral strategic authorities to strengthen partnerships between jobcentres, local government and other local stakeholders.

My hon. Friend the Member for Southport mentioned the efforts to make jobcentres more human. I have to say, this is not the first time that effort has been put into that. I read that, in the 1940s, as part of his drive to humanise the employment exchanges that existed then, Ernest Bevin felt it necessary to issue an instruction that staff should say “good morning” to members of the public when they came into the employment exchange looking for help.

Fortunately, I think we are starting from a better position than that today, but we want to make sure that jobcentres are places that people want to go to for support, not places that they shy away from. We are making sure that the new jobs and careers service is less about benefit administration and box ticking, and that it better uses technology so we can free up our work coaches’ time to focus on giving people support that is tailored to their needs. In the English devolution White Paper, we again set out the important role of mayors in driving local growth and supporting labour market and skills needs.

I will turn to some of the locally led employment support that we are investing in already, including £1 billion through our Connect to Work programme. I recently saw that support in action in Lewisham, where a neurodiverse young man told me how the personalised support that he was receiving from the team was helping him in his work as a swimming teacher. Across England and Wales, he is one of 300,000 disabled people, or people with health conditions and other complex barriers, who we will be supporting through Connect to Work by the end of the decade.

Mayors and local authorities are being funded via grants to enable delivery of local Connect to Work programmes. Over two fifths of delivery areas are now up and running, and we have given areas considerable flexibility in how they deliver the service to reflect the local priorities and other support available in the area.

We are also expanding WorkWell across the whole of England over the next three years to support up to 250,000 people. I visited WorkWell in Cambridge a few months ago and saw the brilliant way that it is working together with local authorities, integrated care boards and Jobcentre Plus to provide a single route to personalised, integrated work and health support. This recognises that local areas are well placed to knit together local services. For that reason, we have also commissioned local Get Britain Working plans in all areas of England.

The Liberal Democrat spokesperson, the hon. Member for Horsham (John Milne), raised the issue of Access to Work, and I heard what he said. He will know that a National Audit Office report was produced at the end of last week. Demand has soared for Access to Work; we are already putting in additional staff and we are looking at what more can be done because we recognise how important it is.

I want to mention the voluntary and community sector, which was raised by a number of Members this afternoon, and how important its role is in employment support. With the mayoral strategic authorities, we are working closely with the sector to deliver 17 economic inactivity and youth guarantee trailblazers to test new, innovative ways of delivering that support, delivered by local partners. The partnership is about engaging with communities at that grassroots level to help them access holistic support to move towards work. I heard the calls this afternoon for the funding to be made available to that sector on a sustainable basis with multi year settlements.

There was mention of local authority funding. The local government finance settlement is the Ministry of Housing, Communities and Local Government’s most significant move yet to make English local government more sustainable. The Government are making good on long overdue promises to fundamentally update the way we fund local authorities. We are delivering fairer funding and targeting money where it is needed most through the first multi-year settlement in decades.

My hon. Friend the Member for Southport spoke about the long-lasting effect on his life when he could not get a job as a young man. For so many, the consequences of what happens at the start of their working life can cascade down the years. That is why we are putting a real focus on supporting young people, not least through our youth guarantee.

At the Budget, we announced the expansion of the youth guarantee, backed by £820 million of investment, which answers the question asked by the hon. Member for Birmingham Perry Barr (Ayoub Khan) about supporting young people into infrastructure projects. That investment will create around 300,000 more opportunities to gain workplace experience and training for young people. I take issue with his comments, however, because he failed to acknowledge that if support and help are offered to a young person, as they will be through the youth guarantee, there is a responsibility on them to take up that offer of assistance and support. That is part of the social contract in this country.

I have already mentioned the locally led trailblazers, but we are also expanding youth hub provision to more than 360 areas across Great Britain. That is important because those hubs are helping us to reach young people where they are—in places such as football clubs and other sports facilities. My hon. Friend the Member for Southport mentioned the importance of delivering support in familiar settings, and I am glad that he and several other Members highlighted JobsPlus as an example of that. It delivers community-based employment support through the social housing sector and is being piloted in 10 sites across England.

I want to mention the Milburn review, which is looking at why nearly 1 million young people are not in education, employment or training. It is due to report in the summer. We cannot allow the talents of nearly 1 million young people to be wasted. It is not good for those young people, and it is not good for our economy or the taxpayer either.

Whether it is our trailblazers, youth hubs, Jobcentre reform or programmes such as Connect to Work and WorkWell, we are determined that people should get the support that suits them, regardless of where they live or what their circumstances are. People’s lives are complex and people can face all sorts of barriers to work, whether it is health, skills, transport, housing or any other factor. That is why we must take a joined-up approach to deliver a locally tailored ecosystem of support to ensure that no one is left behind.

We must ensure that people can access offers of support from sources that they trust and that treat them as an individual and as a whole person. That is why the Government have committed to learn from place-based support, such as the economic inactivity and youth guarantee trailblazers and Connect to Work, and it is why we are committed to truly embedding and tailoring our new jobs and careers service to meet the needs of local people and employers.

As we develop our jobs and careers service, our youth guarantee and Pathways to Work, we will be working closely with local government, including mayoral strategic authorities, to ensure that they reflect the communities that they serve. Ensuring that employment support is integrated in, and meets the needs of, local communities will help people to benefit from the purpose, pride and independence of good work and to fulfil their potential.