Universal Credit

Desmond Swayne Excerpts

Monday 5th November 2018 Commons Chamber

[Ms McVey]

The hon. Gentleman raises a good point. That is another thing we will looking at during the managed migration, as we expand the system and more people come on to universal credit—how many more people do we need in call centres; how many more work coaches?—because we will need the right number to give a good service.

[Sir Desmond Swayne (New Forest West) (Con)]

rose—

[Mr Speaker]

I appeal to the right hon. Member for New Forest West (Sir Desmond Swayne) now to republish his brevity textbook in the hope that others will follow.

[Sir Desmond Swayne]

“The Government has listened to the frontline. These are significant improvements that will make a real difference.” Who said that?

[Ms McVey]

My right hon. Friend has just said it. I have heard many charities saying that this is positive news. The Department is listening and bringing in significant support for claimants.