5G Masts: Greater Manchester

Debate between Debbie Abrahams and Jim McMahon

Wednesday 13th March 2024 Westminster Hall

[Jim McMahon]

That is the crux of the issue. Not many people object in principle to the installation of new equipment that makes life easier and better for people. Connectivity in the digital age is important for that, but how it is done is critical to garnering community support.

I want to paint a picture of what this means. Imagine someone sitting in the house they have worked hard for, where they are raising their children and where they have put down roots. It could be a normal two-storey house. The proposal is to erect a 15-metre mast outside. In context, that is the height of four double-decker buses stacked on top of one another. The cabinets that go alongside them are as tall as a standing adult. These are huge installations on residential streets, on cul-de-sacs, and on corners where people live. People are quite rightly concerned about the impact of that.

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

I am very grateful to my hon. Friend and neighbour for giving way; he is making a very powerful speech and I congratulate him on it. He represents Oldham West while I represent Oldham East, and this is also an issue across Oldham East, going from Shaw up to Grasscroft. Indeed, it is a massive issue. One constituent I called on said that literally overnight a mast had appeared at the end of their garden.

Will my hon. Friend support our right hon. Friend the Member for Kingston upon Hull North (Dame Diana Johnson), who has introduced a private Member’s Bill on this issue that is scheduled for discussion next week? She is trying to get Government support to ensure that there is mandatory consultation before such masts are erected.

[Jim McMahon]

Absolutely—I recognise the impact of these masts. I spoke to my right hon. Friend the Member for Kingston upon Hull North (Dame Diana Johnson) about her private Member’s Bill, which is scheduled for debate. The general view is that it is quite far down the Order Paper and it would require the Government to lend their support for it to progress it. I believe that there is cross-party support for such a measure. Across the political spectrum, there is a need to address the imbalance affecting local people, and I hope that the Minister will consider the matter.

The wi-fi companies are not doing anything that is not allowed or permitted by the Government—that is the point. These changes were introduced in 2019 in the national planning policy framework, which has created this permitted development. The impact has been the complete removal of the requirement to seek prior permission from the local authority, along with the public consultation that would go alongside that.

Operators not only have free rein on the siting of masts but, with the permissions that are in place, they can also send cables over people’s homes with a clearance of just 2 metres without requiring any further permissions or legal agreement. Someone can have a mast erected outside their home and the cable can go across their roof, and they have no legal right to stop that at all, because it is all permitted development and it is all licensed under the regulator.

The reality is that councils are left powerless and communities are left voiceless. On the siting of cabinets and poles, the House of Commons Library is clear:

“The Government’s 2016 cabinet and pole siting code of practice states that companies should consult with local residents, but it is entirely voluntary. Broadband companies are not legally required to follow the code of practice and Ofcom, the regulator, does not have the power to enforce it.”

Councils are left powerless, communities are left voiceless and the regulator is left without the power to regulate.

Moreover, we know that there is scope to upgrade the current 4G masts rather than having additional 5G ones. Working in this way would minimise the disruption caused by new installations. This has been the case with, say, BT locally in Oldham.

What about shared use? What many people find staggering is how weak the requirement for shared networks and facilities really is. First, the requirement to share existing equipment only rests with BT Openreach; in areas such as ours, where there is cable, it does not rest with Virgin Media, with what was then the 9X network or with any other new operators coming into the market. The operators themselves say that that is nonsense. Why not allow just one 15-metre mast, rather than a second, or a third, to go alongside it, because under these rules it is not just one operator that can instal equipment? Another one can come along, then another one, and another one, and there is no requirement at all to make them work together so that they share the equipment that is installed. The operators say that is wrong and I think local people say it is wrong too.

What happens if any one of these companies, or all of these companies, go bust? Who would be responsible for the legacy equipment that is then left on the highway? The fact is that the responsibility falls to the local council, which had no say in the equipment being installed to begin with, but which now has the financial liability placed on it to deal with the aftermath.

We also need to consider the rapid pace of change in technology. SpaceX is significantly reducing the cost of its Starlink satellite system, and other companies will follow—none of us knows today what practical commercial lifespan the current 5G masts and fixed wireless units will have in the future, given the rate of technological change and the technology that is coming down the line.

The community impact is heavy for many people in Greater Manchester, including constituents of mine in Oldham West, Chadderton and Royton. Many of the 5G masts installed by Vodafone, for instance, are on main roads or junctions, but that is not always the case. The masts are large and they change the character of an area. For instance, at Chadderton Hall Park, where the installation abuts a children’s play area and community café, no effort whatsoever was made to minimise the impact on visual amenity, so houses that once looked out on a very beautiful park across the road now look out on the huge telephone equipment that has been installed.

However, it has to be said that most complaints in Oldham West, Chadderton and Royston relate to IX Wireless broadband installations. Some of those are up to 15 metres high, and mast installations do not require any kind of prior planning approval from the council.

I have raised the issue constantly and have pushed for change. I reached out to the Department for Levelling Up, Housing and Communities in April last year, but did not even receive a response on this important issue. That fuelled the mistrust that is already there in the local community. It was central Government who brushed local communities to one side and ignored legitimate representations from MPs, but it did not help—I will be blunt about this—that the same company was recently reported to have paid donations of £138,000 to 24 Tory MPs in the region. At a point when we should be rebuilding trust in politics, things like that undermine that effort.

My approach is always that we have to bring competing interests together to find common ground. On that issue, we have to find a way that balances the need to expand connectivity with the need to bring local people on board. I wrote to Oldham Council and IX Wireless asking for intervention and a different approach. I will be honest that it was not without challenges, as is often the case with these things, but eventually we got an agreement on a more inclusive way forward, first by working through sites that were of concern. In July, we held a meeting with the support of my fantastic constituency staff in Chadderton town hall, where we held a residents workshop to arbitrate between the two sides. I am grateful to BBC Radio Manchester for reporting on the same issue late last year. The workshop gave an opportunity for residents to meet IX Wireless and go through its impacts site by site. Some changes were made, such as using more underground cabling, relocating cabinets and masts or removing the need for them at all.

Child Sexual Exploitation and Safeguarding in Oldham

Debate between Debbie Abrahams and Jim McMahon

Thursday 30th June 2022 Commons Chamber

[Jim McMahon (Oldham West and Royton) (Lab/Co-op)]

May I say how moving I thought the closing of that debate was, and your contribution in particular, Mr Deputy Speaker?

I thank you, Mr Deputy Speaker, and the Opposition Chief Whip for granting me permission to bring this important debate to the House of Commons Chamber. As those in the House will be aware, it is rare for a Front-Bench spokesperson to take to the Back Benches to lead an Adjournment debate. It reflects the issue of safeguarding and child sexual exploitation in Oldham, and allowing this debate to be had highlights just how important that is. The debate builds on the joint statement issued by me, my hon. Friend the Member for Oldham East and Saddleworth (Debbie Abrahams) and my right hon. Friend the Member for Ashton-under-Lyne (Angela Rayner). I intend to use this time to focus on victims and the report’s findings; focus on safeguarding challenges during the period covered by the review; and touch on the disinformation campaign surrounding that.

Child sexual exploitation is a painful reality that both sides of this House recognise. It is in every community and we must fight it together. The report of the national independent inquiry into child sexual abuse chaired by Professor Alexis Jay was published in February. Its stark conclusions demonstrate that children are sexually exploited by organised networks in all parts of the country, in the most degrading and destructive ways.

Last week, the independent assurance review into historic child sexual exploitation in Oldham was published. It is important the House has an opportunity to debate it. I place on record my thanks to those who led the independent review team, notably, Malcolm Newsam, who I am sure the Minister will know from his work with the Home Office, and former senior police officer Gary Ridgway.

On the report’s release, Mr Newsam said:

“We found that throughout this period, especially services tackling child sexual exploitation provided by Oldham Council and Greater Manchester police were strategically ahead of those available in many of the local authorities at the time. However, these did not always translate at an operational level into the effective safeguarding of children experiencing sexual exploitation.”

He went on:

“Our own review of a sample of children has exposed significant failings in the protection provided by the statutory authorities to those children. We understand that Oldham Council and Greater Manchester police have agreed to review the management of these cases to consider whether any further action can now be taken in respect to the man who exploited these children.”

In that context, it was right for Greater Manchester police and the council to accept the findings in full and to give a full and unqualified apology to those who were let down.

In response, the council leader, Amanda Chadderton, told the press conference on the day:

“The vast majority of those children received the support they needed and were kept safe. The report references some of the commendable work of our social workers in children’s homes, but what is clear is that that was not true for all children, and one child let down is one child too many. It is absolutely imperative that our residents have confidence in those people who work to protect our children.”

The report included the case of Sophie, whose abuse began in 2006 when she was just 12 years old. There were a further 10 sample cases, which were later referred to the Messenger project, but they were not adequately followed up by Greater Manchester police or by social services. The council has confirmed that, during the review period, 11,000 safeguarding referrals were made to the authority and that the vast majority would have received appropriate support and safeguarding. But let us be absolutely clear: that is of no comfort to survivors who did not get that support.

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

I know that my hon. Friend feels grief, as I do, at what too many of our young people have been through. I want to commend, as I think he will as well, the victims for coming forward. They have shown courage in retelling their story, and that must have caused them pain. We also condemn the horrific crimes against them. Is he as concerned as I am about the failings in our institutions, including the council and Greater Manchester police, and among certain individuals? Does he, like me, want a reassurance that, if they have been negligent in their responsibility to protect these vulnerable children, they will go through a disciplinary process?

I apologise for this long intervention, Mr Deputy Speaker, but may I also ask my hon. Friend whether he has confidence that what is being proposed under Operation Sherwood will deliver by enabling victims to come forward and ensuring that offenders receive the full force of the law and are punished for the crimes that they have committed?

[Jim McMahon]

My hon. Friend makes very powerful points. It is clear that victims have been let down. When they went to the people who were there to protect them—social workers and police officers—they were left standing alone. Even with the passage of time, we need to make sure that the perpetrators, who carried out those disgraceful acts of abuse over a long period, feel the full weight of the law. Frankly, as leaders we put our trust and confidence in the professionals, the police service and social workers to do the right thing and to always step up to make sure that nobody falls through the gap. If there is any evidence that any professional reviewing those cases did not take the action that we would all demand and expect, that absolutely has to be reviewed and revisited, whether they are currently in post or have left. Also, if people have any evidence that has not yet been provided to the authorities that involves criminal allegations or failure, that needs to be brought forward to the appropriate authorities so that it can be properly investigated. I absolutely agree with my hon. Friend on all those points.

I know that Members across the House have dedicated themselves to supporting survivors of abuse in overcoming the hurdles in accessing justice. As MPs, we do that on a regular basis. In the cases outlined, the courage shown by victims who came forward absolutely stands out.

The report can be broadly separated into two areas of focus: the operational approach to keep young people safe, and political leadership and allegations being levelled online over the past three years that abuse by organised gangs was being covered up for political gain. It is important, therefore, that we do not shy away from the organised disinformation campaign that has sought from the outset to undermine the report and its independence, and that is now going so far as to claim that the investigators themselves are part of an elaborate cover-up. The report does not hold back from highlighting poor practice where it was found. They told uncomfortable truths in Manchester and Oldham, and they will do the same in the next stage as the review moves on to Rochdale. Will the Minister join me and others, such as the Mayor of Greater Manchester, in condemning the abuse that the authors have received, and underline the integrity and independent nature of this report?

For my part, the independent report is clear that, during the period from 2011, when I became leader of Oldham Council, I did absolutely everything possible to publicise the threat of child sexual exploitation and

“sought to tackle the issue head on.”

That was a hard and drawn-out battle to improve safeguarding support, and the battle continues today.

It is important to set out the journey. In the year before Labour gained control of the council, children’s safeguarding had been hit by a budget cut of £720,000, including £100,000 cut from the specialist CSE Messenger programme and £100,000 cut from the CSE residential home, removing dedicated police security that was in place to protect highly vulnerable girls from the abusers who sought continued access. The recruitment and retention of social workers was under significant pressure, with almost half of all posts covered by agency staff, with a high turnover of vacancies. The long-promised IT system was late in being implemented and demand for the service increased year on year.

The change in administration took place two months after the Rochdale grooming gang was charged, with Shabir Ahmed—an Oldham resident and former council employee—as its ringleader. Oldham immediately put safeguarding at the top of the priorities for the council and the police. His association with the council was reported in national newspapers as the case progressed through the trial. The council believed strongly—this was reflected in its actions—that it had to use all that was available and take whatever option was needed to tackle CSE and learn from the experiences elsewhere to raise public awareness.

When concerns were raised about the risks associated with the growing number of shisha bars, the council did all that it could to close them down and ultimately succeeded, publicly sharing concerns about high-risk venues in the Manchester Evening News and in an in-depth feature on BBC Radio 5 Live. Crucially, that also involved giving professionals in schools and colleges and others working with children updated guidance through the Project Phoenix practitioners’ handbook on CSE, which identified shisha bars as high-risk venues. The report highlights that the disruption activity was ahead of its time.

When the report into abuse in Rotherham was made public, Oldham Council carried out a full review of taxi licensing. The increasingly robust approach was challenged, including through successful appeals in the magistrates court, but in the end, we had the toughest regime in the region, addressing head on licences that were issued to people we believed posed a risk to the public. Although the report concluded that there was no widespread grooming in taxis or shisha bars, it demonstrated that Oldham’s concerns were legitimate and, although progress was made, at times the situation, frankly, was frustrating. The determination to reduce the risk of harm was absolutely clear. Oldham never shied away from either the scale or complexity of CSE or, for that matter, of forced marriage, female genital mutilation, online harms, radicalisation and extremism. The risks were fast-moving and evolving all the time, and they still are today.

By 2014, all social workers were employed by the council, except a single member of staff who was covering maternity leave on agency contracts. The new IT system had been brought in, ending gaps in records on complex cases. Oldham was one of the first councils in the country to establish a multi-agency safeguarding hub and to grant access to the police national computer to boost intelligence sharing. Oldham had developed a public campaign, including holding educational plays in schools that resulted in 70 victims and witnesses coming forward to tell their stories. It held stalls in the market hall and article after article set out the full scale and nature of abuse that was taking place in the community, often in plain sight.

The council also actively debated CSE in full council and was open about the scale, nature and risk that it presented in Oldham. By 2014, the Project Phoenix programme was rolled out across Greater Manchester, with ongoing campaigns under the “It’s not okay” banner, supported by dedicated local charities, including KOGS, which stands for Keeping Our Girls Safe. That is important because, ultimately, creating the space for victims to come forward is vital to securing justice. Ofsted inspections, peer reviews and internal reviews all pointed to Oldham leading the way in CSE. That was reflected in feedback from the Home Office, too. The fact that the report now points to significant gaps in support has been met with dismay and quite frankly with frustration, and I am deeply sorry to all those young people who were let down by the services that should have been there to protect them.

The report shows that there is much that political leadership can achieve, but it also lays bare its limitations. The political environment, then and today, is important. While I am supportive of the review and believe strongly that it needed to take place, my deep frustration is that the continued undermining of the independence of the report diverts focus away from justice for CSE victims and is in danger of eroding confidence even further. My town has seen that before, with far-right protests taking to the streets, smearing whole communities and setting out to divide.

That has increased significantly with the rise of social media and conspiracy theorists’ platforms such as Recusant Nine, led by Raja Miah, who seeks to make financial and political gain by spreading hate, racism and disinformation. We need to be clear with the people of Oldham about the motivations that sit behind that. They have little to do with being a victims’ champion. Why am I being so direct in this debate? Because as chief executive of the Collective Spirit Free School, he presided over a catalogue of serious safeguarding incidents, ranging from violence against pupils to child abuse in school. Not only that, but—unbelievably—he responded to the catalogue of abuse at the Collective Spirit Free School and referred to it as all lies, dismissing the experience of the victims who were abused.

In one of the most serious cases, which was confirmed by a serious case review by the Manchester Safeguarding Partnership, failings at the school prolonged the sexual abuse of a victim. To add to that, there are allegations that teachers were sexualising children, that basic measures such as background checks were not being carried out and, even worse—if it could get worse—that the safeguarding register was falsified during an inspection to cover up the failings at the school. To preside over that is one thing, but to deny it—those are not the actions of somebody who puts victims first. I am proud that as a Member of Parliament, I stood up to give a voice to pupils, parents and staff, expose the corruption that took place and, eventually, see the closure of those schools that were a risk to our children. That was what sparked the current campaign of targeted abuse, harassment and division in Oldham as he set out on a self-declared campaign of revenge. It is no accident that his campaign began within a week of being named by the Department for Education’s investigation.

[Debbie Abrahams]

My hon. Friend is making such a powerful speech. I pay tribute to him for having the strength and determination to call out what has been quite disgraceful behaviour. The malicious statements that have been made by this person and the misinformation that has been spread have contributed to division and hatred in our town, which we have both received.

This is not something that is confined to Oldham. I put that important message to the Minister, and I would welcome her response. If these malicious statements that have taken hold are not tackled, this will spread beyond Oldham. They must be tackled.

[Jim McMahon]

I agree. After three years of this cloud hanging over our town, I can see the damage that it has caused, not only to the individuals who have been targeted by abuse, but to the families having their homes targeted, with death threats being levelled and all that brings—the anxiety, the stress and the strain. It is very difficult even to talk about that in a conversation like this, when we are reflecting on such a damning report. Victims have been through far, far worse and they need to be our focus, but the context is important.

It is important that this is called out, because I can see and feel that my town of Oldham is not just being divided; it is hurting. That was evident at the special meeting of the council that took place on Monday. It is true that some who are central to the campaign are driven by hatred and by politics, and that some have links to the far right. It is also true that some have been central to the spreading of lies and smears and the constant harassment of those whom they oppose. However, we need to be clear about the fact that not everyone who shows concern, who expresses disagreement, who attended that meeting and who make references online is part of that. There are many people with legitimate concerns, and it is important that we address those concerns head-on.

It is clear from that meeting that there are victims who have been let down and who, when they came for support, were turned away. It is clear that some people have loved ones who have been victims, and that others are horrified at the reality of the abuse that takes place in our country. However, I fear that if we do not build trust and a common ground in the mainstream of politics, the conditions for such a sensitive issue to be used to divide a town are set. Hope Not Hate, journalists and others have exposed this, but without action, we face a real risk of returning to the ashes of a town divided, and, furthermore, the risk that the disinformation and hatred will destroy the confidence that allows victims to come forward to seek justice through the proper channels.

For those of us who are genuinely determined to move forward and repair the hurt in our town and the hurt for the victims, the question is this: what are we going to do differently to create an environment where people can come together to work towards fighting against the evil of child abuse? The Mayor of Greater Manchester, Andy Burnham, has said:

“Public confidence comes from a willingness to be unflinching in facing up to these claims. And being honest about the past. However difficult that may be. And it comes also from a readiness to bring perpetrators to justice, regardless of the passage of time.”

I can say to the people of Oldham that we, their MPs, will fully play our part.

My right hon. Friend the Member for Ashton-under-Lyne has said:

“As operation Sherwood commits to reopening investigations we will be pushing for action, and in the end that will be the only test to deliver justice for the victims both identified in the report and beyond. There must be a readiness to reopen cases and secure prosecutions”.

I hope that the Home Office will give its full support to that mission, in Oldham and across the country, and that it will join us in encouraging victims to come forward, knowing that they will be given the support that they deserve.

I will leave the final word to the Greater Manchester chief constable, Stephen Watson, who has said:

“My message to those offenders is a simple one. If you think you have got away with it, you are wrong. And we are coming for you.”

Cost of Living and Food Insecurity

Debate between Debbie Abrahams and Jim McMahon

Tuesday 8th February 2022 Commons Chamber

[Jim McMahon]

I thank the hon. Member so much for that. Northern Ireland is a beautiful part of the world, but that is partly because it is so sparsely populated and rural. On top of the premium related to poverty, there is also a rural premium, where many energy-efficient homes are more expensive to heat and, in many cases, gas oil has to be transported in rather than piped in. That has a significant premium that is felt acutely by many communities.

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

Will my hon. Friend give way?

[Jim McMahon]

I will make some progress.

We have heard that food bank use has rocketed significantly, and it cannot be right that so many food parcels are given out. It is right that volunteers step up, but we are one of the richest countries in the world and it should not be needed. I am proud of the efforts of the British people in supporting one another, and many of us have stood shoulder to shoulder with them, while at least one Government Member was earning £1,400 an hour helping tax havens to take on the UK Government. Volunteers up and down the country rallied, including groups in Oldham such as Mahdlo Youth Zone, where I volunteered to deliver sandwich packets during the school holidays, and the REEL project, where food parcels were being given out. [Interruption.] Let me tell the hecklers on the Government side the reality of this: those food parcels, made up by volunteers, were being given out to people after work—people in care uniforms and NHS staff were coming to collect those food parcels. This affects a lot of people in the community, and it is an absolute scandal that, instead of accepting that, the best we hear from the Government Benches is heckling.

--- Later in debate ---

[Jim McMahon]

I am going to make some progress for a moment and then I will take the intervention, depending on the time. Food processors and farmers face steeply rising energy, fuel, carbon dioxide, fertiliser and other costs. Because of the Government’s failure to plan, our food supply chains are missing crop pickers, meat factory workers and lorry drivers. In addition, crops are wasting in the fields and there are gaps on supermarket shelves. Immorally, we have seen the cull of 35,000 pigs because the butchers were not available to send them to our supermarkets.

But the Government are not just standing by; they are actively making matters worse. Only yesterday, the Government had to issue another notice, warning of devastation in the pig industry caused, in part, by labour shortages. What an absolute waste. It is immoral to see people go hungry in this country while food is wasted. What is more, whether it is the Prime Minister, the Chancellor or the Governor of the Bank of England, every decision and every action must pass this simple test: does it make life better for working people, or does it continue to put more and more pressure on living standards?

[Debbie Abrahams]

Is my hon. Friend as concerned as I am that Oldham Foodbank is having to feed more than 1,000 people a month, as he knows? As the cost of living squeeze increases, those generous Oldhamers who have been helping source food for the food bank will get fewer and fewer, because it will not just be the people on the lowest incomes who are affected; it will span middle income groups too. What does he have to say to that?

[Jim McMahon]

Like my hon. Friend and neighbour, I think the work that our volunteers do at Oldham Foodbank reflects the work done in food banks up and down this country. They are the very best of us. They make sure that people do not go hungry, but they rely on the charity of our neighbours, and if our neighbours are struggling to put food in their own cupboards, that will have an impact on what they are able to donate to the local food bank. That is the reality, but where is the Government’s plan for that? How are we going to tackle the cost of living crisis and ensure that the safety net is in place? We just do not see it. That is a real issue that we need to address.

Bus Services: Greater Manchester

Debate between Debbie Abrahams and Jim McMahon

Monday 4th March 2019 Commons Chamber

[Jim McMahon]

I thank my hon. Friend for her intervention. I congratulate her on the work that she does in supporting constituents for whom this is a real issue. Middleton and Heywood have First Bus as the main operator as we do in Oldham, with the main depot being based in Oldham for north-east Manchester. It runs the lion’s share of the routes, so there is no competition that would mean that the standard was raised. I appreciate that point being made.

[Debbie Abrahams (Oldham East and Saddleworth) (Lab)]

Is my hon. Friend and neighbour concerned, as I am, about the reliability of bus services? That is a constant cause of concern not just in casework but among my staff, one of whom had to wait over an hour for a bus tonight and was yet again late. Is my hon. Friend also concerned about the decrease in the use of bus services? There has been a decrease of 25 million journeys in the space of five years in Greater Manchester.

[Jim McMahon]

Over the past decade, we have seen 32 million fewer bus journeys a year as a result of poor services. I congratulate my hon. Friend and neighbour on the work that she does in fighting for access to rural services, where many people feel isolated. When the bus does not turn up on time when it is needed, particularly in the winter when it is dark, as at the moment, it can be very difficult for local people. She campaigns on that with real effect, and I congratulate her.

Shop Direct (Greater Manchester)

Debate between Debbie Abrahams and Jim McMahon

Tuesday 1st May 2018 Commons Chamber

[Debbie Abrahams]

Absolutely; I could not agree more.

Shop Direct was created from the merger of the mail order and retail companies Littlewoods and Great Universal Stores, and the sites affected in Shaw, Little Hulton and Raven are the last remaining fulfilment sites in the north-west region. The company has been providing employment for families in Greater Manchester for many decades, and these sites have different generations of the same families working there. The impact of closures will be huge on hundreds of families, as well as local businesses and local communities.

This decision should in no way be seen as a reflection on the workforce’s capability or dedication. The professionalism and commitment of Shop Direct employees has been second to none. After years of dedication and commitment, many workers have been left reeling by this decision. I have received correspondence, including from one constituent who has worked for the company for more than 20 years, who said:

“I am aghast at how the workforce has been treated.”

I also understand that because of shift patterns, some staff received word of the closure by text message—just imagine how they felt.

[Jim McMahon (Oldham West and Royton) (Lab/Co-op)]

I congratulate my hon. Friend on securing this important debate and on the sterling work she has done to co-ordinate our collective response to this issue. Many people have worked for Shop Direct over many generations, right from the early days of Littlewoods, some with 30 or 40 years of service. What really hurts people and offends me is just how little consideration Shop Direct has given to that loyalty. When the decision was made to relocate to the east midlands, it did not care a jot about the people who had given their lives to build up that company and make it profitable. They were cast aside. Does she agree that that is not the face of good business practice?

[Debbie Abrahams]

Absolutely; my hon. Friend has hit the nail on the head. This is a thriving business, and the callous disregard with which the workers have been treated is absolutely shameful. My hon. Friend the Member for Heywood and Middleton pointed to the fact that this business was named employer of the year. How can it be?

The decision is especially worrying because Shop Direct is not in financial trouble. It reported an increase in underlying profits before tax of 10.2% to £160.4 million last year. It has seen sales growth increasing over five consecutive years. The decisions it has made are purely commercial. The proposed site in the east midlands will employ fewer staff as Shop Direct moves towards increased automation. Given that automation is likely to offer commercial opportunities but also huge challenges for the UK labour market as a whole, the experience of Shop Direct workers has a wider impact on the UK labour market as a whole.

I am grateful to the Business Secretary for meeting me earlier today, but I will be seeking urgent action from the Minister in recognition of the support needed by Shop Direct workers in Oldham and Little Hulton and by workers across the country whose jobs may also be under threat as a result of automation.

Since the announcement, I have met the leader of Oldham Council and the USDAW union representatives for Shop Direct, alongside my hon. Friend the Member for Oldham West and Royton. I have also spoken to and subsequently met Shop Direct directors at a meeting convened by Greater Manchester Mayor Andy Burnham, together with my hon. Friend the Member for Worsley and Eccles South, council leaders, the Salford Mayor, Department for Work and Pensions and Department for Business, Energy and Industrial Strategy representatives and USDAW representatives, where we tried to seek a way forward.

It was essential to bring together around the table all the parties affected by Shop Direct’s proposed relocation to the east midlands so that it could hear directly from us our huge concerns about the move. At the meeting, Oldham Council tabled alternative proposals for a site of a similar size, accompanied by a favourable business package, at Broadgreen Park, Chadderton. Very disappointingly, however, this was rejected, and there was no willingness from Shop Direct to engage on alternative proposals in Greater Manchester.

Given that the Shop Direct executives appeared to have made their decision, my colleagues and I then pushed them to describe what specific training and support they would provide for the workforce over the next two years—including their communications strategy, given the poor communication to date—while in particular looking at options for the Raven Mill site as a specialist returns centre.

The Mayor put forward a proposal at the meeting to establish a taskforce, led by Greater Manchester’s Growth Company, which was agreed by all parties, including both Shop Direct and the Department for Work and Pensions. I understand that the first officers meeting of the taskforce was held yesterday, and I am awaiting feedback from it.

Working closely with USDAW, we will be holding the company to their legal obligations to engage in a meaningful consultation. The consultation started formally today, and the union has clearly stated that its test of whether it is meaningful is that Shop Direct should fully explore any options for relocating to a nearby site, as staff, through their trade union, are entitled to a say in the future of the business. The company has said in a statement that it will

“be partnering with local and national organisations to provide our colleagues with tailored advice and training, including career skills, access to financial planning and vocational courses to support re-training. It’s also our plan to offer apprenticeships in in-demand skills across our existing operational sites.”

I am grateful for the response to my letter to the Prime Minister which I received last night not from this Business Minister but from another one—the Under-Secretary of State for Business, Energy and Industrial Strategy, the hon. Member for Watford (Richard Harrington)—but it only goes so far. What specific discussions has the Minister had with colleagues in the DWP and elsewhere on support, quality training and reskilling for the Shop Direct Greater Manchester workforce over the next two years?