Points of Order Debate

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Wednesday 16th September 2020

(4 years, 1 month ago)

Commons Chamber
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Lindsay Hoyle Portrait Mr Speaker
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Very much on the same lines, I thank the hon. Gentleman for giving me notice of the point of order. It is very important that it is placed on the record. I hope Members will reflect on what has been said, and I am sure that when they read it, they may quite rightly wish to speak with the hon. Member in question. I say to hon. Members in all parts of the House that we ought to be a little more careful before we point the finger at each other. If we think before we act, in the end, with a little more care and caution, we will not have to hear these points of order. However, I say to the hon. Member for Ilford North (Wes Streeting) that it is not a point of order for me, but it is certainly on the record, and I am sure that other Members will reflect on it.

Debbie Abrahams Portrait Debbie Abrahams (Oldham East and Saddleworth) (Lab)
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On a point of order, Mr Speaker.

Lindsay Hoyle Portrait Mr Speaker
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I have not been given notice of this point of order, but I call the hon. Lady.

Debbie Abrahams Portrait Debbie Abrahams
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You should have had notice of it, Mr Speaker, so my apologies if it has not reached you. I, too, seek your guidance. I am frequently getting tardy and irrelevant responses from Ministers in relation to constituency casework. I am afraid that the worst culprits are the Department of Health and Social Care, the Treasury and the Department for Business, Energy and Industrial Strategy. In one case, I had to send two reminders to the Department of Health and Social Care concerning a constituent who had secondary—that is, terminal—breast cancer. This morning I received a standard reply from Treasury about a constituent’s business that was three months late and had no relevance. This is incredibly disrespectful to my constituents. I appreciate that everybody is busy, but it is not good enough, so I wonder if I could ask your good self, Mr Speaker, how I might remind Ministers that they have an obligation and a duty to respond to constituents’ inquiries.

Lindsay Hoyle Portrait Mr Speaker
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I do take this on board, and we are all concerned. Ministers have a duty of care to reply to Members. We are acting on behalf of the people who elect us. I have taken this up on numerous occasions with the Leader of the House, and he has also taken it up with Ministers and their offices. I think he might be behind the Chair, but I am sure that he will be listening very carefully, taking notes and already sending out the message: Ministers should answer the questions put to them fully and in time, otherwise it is not good enough, as I am sure we would all agree. I do not care what side of the House it is, Ministers have a duty of care to every Member of this House. They should be put first, so I will take the point on board.

For the safe exit of hon. Members participating in this item of business and the safe arrival of those participating in the next, I am suspending the sitting for the three minutes.