Sewage Discharges: South West

Debate between David Reed and Emma Hardy

Wednesday 27th November 2024 Commons Chamber

[Emma Hardy]

I am more than happy to look into any anomalies, so if Members want to send through details of where there seems to be a discrepancy in the data, I can pick that up.

South West Water has 156 bathing waters, and I am hoping that the hon. Member for North Cornwall will be pleased not only with our bathing water announcements on removing strict automatic de-designation, and removing fixed dates, but also that we are redefining the term “bathing” perhaps to include people who go surfing—I heard that he is interested in surfing. That will enable more people to enjoy the water environment. At the moment the term “bather” refers to people who swim, but we know that so many more people enjoy our beautiful water.

On 12 November DEFRA, jointly with the Welsh Government, announced a consultation on a package of potential reforms to bathing water regulations, and those changes will modernise the system to meet the needs of the public. The Government have been clear that there is no excuse for poor performance, and we will not look the other way while companies routinely fail to meet agreed standards. Water companies must take seriously their role in meeting public expectations and regulatory requirements, holding them to account when they fail.

Let me recap our three-stage approach to fixing the water industry. In the first week of the new Labour Government, the Secretary of State and I met water companies to secure agreement to amend their articles of association. Funding for vital infrastructure investment is ringfenced so that that money cannot go on bonuses—we saw evidence of that just last week. That money is for infrastructure improvement. There are new customers on the panels of water companies, as we are looking at changing the culture and giving customers a voice, and we are also strengthening protection and compensation for households.

The most significant increase in enforcement powers for regulators in a decade has come from the Water (Special Measures) Bill, which will arrive in the House for Second Reading before Christmas—I am sure I will see many faces in that debate. Those powers include providing Ofwat with powers to ban bonuses, enabling regulators to issue automatic and severe fines for wrongdoing, and there is also a duty on Ofwat to fulfil its environmental duties and legal requirements. The Bill will strengthen cost recovery powers to ensure that water companies bear the cost of enforcement activities.

The independent commission has been mentioned a few times, and it is needed to reform the whole water system. As we know, the system has developed incrementally since privatisation—I do not think anybody here thinks it is a system that we would wish to design in the way it has evolved. The call for public evidence will come in January, and as I have done before, I urge every Member across the House to get involved in that and find some evidence.

[David Reed (Exmouth and Exeter East) (Con)]

I thank the hon. Member for North Cornwall (Ben Maguire) for securing this important debate. Many of the points that have been raised this evening are issues we have all experienced, but I have found that South West Water’s communication and engagement with its customers has been atrocious over recent months. What more can the Government do to ensure that South West Water properly engages with its customers?

[Emma Hardy]

I apologise to the hon. Gentleman for having to rearrange our meeting yesterday as I was visiting a flooded area. We will get that meeting back in the diary quickly. He is right to raise that issue as it is one of the reasons why we want to put customer representation on the water boards, and give customers that stronger voice. I am more than happy to follow that issue up with the hon. Gentleman and see what more I can do to support him. It is incredibly important that customers are treated with the respect they deserve, and if water companies are not doing that, I am more than happy to follow it up.