The Parliamentary Under-Secretary of State for Environment, Food and Rural Affairs (Emma Hardy)
I thank the hon. Member for North Cornwall (Ben Maguire) for securing this important debate and everybody who has intervened. May I also express my support and sympathy for Finley? It is awful to hear about children becoming ill when they are just enjoying the things that we enjoyed so much as children. I am genuinely sorry to hear about that.
As I have said before, the amount of sewage in our waterways is unacceptable—clearly unacceptable. For too long, the level of pollution in our rivers, lakes and seas has been left unchecked. The south-west of England, with its 860 miles of coastline, is blessed with some of the most stunning waterways in the country, and it is of course vital that we protect these natural assets.
South West Water’s environmental performance is clearly not good enough. It continues to be rated as requiring improvement in the Environment Agency’s environmental performance assessment, and it has the highest rate of incidents on its network in the sector. So far, as the hon. Gentleman said, there have been 20 pollution incidents in his constituency, and they are clearly unacceptable.
Where companies have failed in their statutory duties to maintain their assets properly and protect the local environment, regulators will take appropriate enforcement action. The Environment Agency has informed me that 24 charges against South West Water currently await a court hearing, and many of them relate to discharges in North Cornwall. Of course, it is inappropriate for me to comment further on these while those proceedings are ongoing.
However, I am reassured that the new powers in the Water (Special Measures) Bill, including those relating to the monitoring of emergency overflows—I quite enjoyed the idea that we could call EDMs electronic dance music instead, and maybe that is what I will be thinking of in the future—will assist the Environment Agency with workload and efficiency relating to these types of offences. Two new dedicated inspection teams have been in place since October this year. Once officers are trained, the annual number of inspections in the region will double from the 335 they will carry out this year. I think that is positive action that has been taken by the Environment Agency.
Looking forward, South West Water is taking action to deliver necessary improvements. Subject to Ofwat’s final determinations, it is planning to invest about £750 million over the next five years to reduce sewage spills by 58% from current levels. It is also aiming to cut pollution incidents by 30%, and investing £140 million to reduce nutrient pollution in rivers. This investment will mean cleaner rivers, seas and lakes across the country—I am keeping an eye on the time this time, Madam Deputy Speaker.
On storm overflow guidance, in support of the forward investment to reduce pollution incidents, on 21 November the Government launched a consultation on updated information and guidance for the management and regulation of storm overflow infrastructure in England. A document will be published shortly afterwards to ensure that water companies have a clear forward framework to guide investment in storm overflow improvements.
The Government have also intervened to increase the transparency of pollution incidents to enable the public and the regulators to better hold water companies to account. We have included a duty in the Water (Special Measures) Bill to require all water and sewerage undertakers to produce annual pollution incident reduction plans, along with an accompanying implementation report. The chief executives will be personally responsible for approving both the pollution incident reduction plans and the accompanying document.
On the national storm overflows hub, the Government have legislated to require water companies to publish all discharge data from storm overflows in real time. The hon. Member for Honiton and Sidmouth (Richard Foord) mentioned the need to have one reliable source of data, which is incredibly important. Water UK launched its national storm overflows hub last Friday. If hon. Members have not had a chance to look at it, please do. On transparency, it is very good; in making us angry about pollution incidents, it is maybe not so good. However, we can see where companies are discharging all around the country, how long they have been discharging for and whether they are online or offline. For transparency, it is a huge step forward.
Anna Dixon (Shipley) (Lab)
Although I am not from the south-west, I have the beautiful River Wharfe flowing through my constituency of Shipley. Until now, we have been relying for transparency on Top of the Poops, which shows that there were over 2,450 overflows of sewage pollution last year. Does the Minister agree that these are national problems, and we really need to tackle this not only with South West Water, but with the likes of Yorkshire Water, to make sure these sewage outflows stop in future?
Emma Hardy
I agree entirely with my hon. Friend, and I commend her for coming and raising that point. I completely support her.
Richard Foord
I am aware of the new storm overflow hub that the Minister talks about. My point is that sometimes the data that the new hub reveals is different to the data that the water companies are revealing on their apps, such as the South West Water WaterFit app. That was discovered by a constituent of mine in relation to Sidmouth last weekend.
Emma Hardy
I am more than happy to look into any anomalies, so if Members want to send through details of where there seems to be a discrepancy in the data, I can pick that up.
South West Water has 156 bathing waters, and I am hoping that the hon. Member for North Cornwall will be pleased not only with our bathing water announcements on removing strict automatic de-designation, and removing fixed dates, but also that we are redefining the term “bathing” perhaps to include people who go surfing—I heard that he is interested in surfing. That will enable more people to enjoy the water environment. At the moment the term “bather” refers to people who swim, but we know that so many more people enjoy our beautiful water.
On 12 November DEFRA, jointly with the Welsh Government, announced a consultation on a package of potential reforms to bathing water regulations, and those changes will modernise the system to meet the needs of the public. The Government have been clear that there is no excuse for poor performance, and we will not look the other way while companies routinely fail to meet agreed standards. Water companies must take seriously their role in meeting public expectations and regulatory requirements, holding them to account when they fail.
Let me recap our three-stage approach to fixing the water industry. In the first week of the new Labour Government, the Secretary of State and I met water companies to secure agreement to amend their articles of association. Funding for vital infrastructure investment is ringfenced so that that money cannot go on bonuses—we saw evidence of that just last week. That money is for infrastructure improvement. There are new customers on the panels of water companies, as we are looking at changing the culture and giving customers a voice, and we are also strengthening protection and compensation for households.
The most significant increase in enforcement powers for regulators in a decade has come from the Water (Special Measures) Bill, which will arrive in the House for Second Reading before Christmas—I am sure I will see many faces in that debate. Those powers include providing Ofwat with powers to ban bonuses, enabling regulators to issue automatic and severe fines for wrongdoing, and there is also a duty on Ofwat to fulfil its environmental duties and legal requirements. The Bill will strengthen cost recovery powers to ensure that water companies bear the cost of enforcement activities.
The independent commission has been mentioned a few times, and it is needed to reform the whole water system. As we know, the system has developed incrementally since privatisation—I do not think anybody here thinks it is a system that we would wish to design in the way it has evolved. The call for public evidence will come in January, and as I have done before, I urge every Member across the House to get involved in that and find some evidence.
David Reed (Exmouth and Exeter East) (Con)
I thank the hon. Member for North Cornwall (Ben Maguire) for securing this important debate. Many of the points that have been raised this evening are issues we have all experienced, but I have found that South West Water’s communication and engagement with its customers has been atrocious over recent months. What more can the Government do to ensure that South West Water properly engages with its customers?
Emma Hardy
I apologise to the hon. Gentleman for having to rearrange our meeting yesterday as I was visiting a flooded area. We will get that meeting back in the diary quickly. He is right to raise that issue as it is one of the reasons why we want to put customer representation on the water boards, and give customers that stronger voice. I am more than happy to follow that issue up with the hon. Gentleman and see what more I can do to support him. It is incredibly important that customers are treated with the respect they deserve, and if water companies are not doing that, I am more than happy to follow it up.
Several hon. Members rose—
Emma Hardy
I have two minutes left so I will quickly finish if hon. Members do not mind.
The commission will be led by Sir Jon Cunliffe, supported by expert advisers, who will be announced shortly. It will be wide-ranging and report to the Government in the second quarter of 2025. The recommendations are intended to inform future legislation to deliver long-term reform to clean up pollution and return the sector to stability across England and Wales, including of course the south-west.
I am grateful for all the contributions to the debate. This is a really important issue. I reiterate the Government’s commitment to driving meaningful long-term improvement in the performance and culture of the water industry. We are committed to improving the health of our rivers, lakes and seas across England and the south-west. I look forward to working with all hon. Members who are interested in fulfilling that ambition with us.
Question put and agreed to.