Universal Credit Project Assessment Reviews

Danielle Rowley Excerpts

Tuesday 5th December 2017 Commons Chamber

[Danielle Rowley (Midlothian) (Lab)]

Universal credit has been rolled out in my constituency for some time, and my office has seen its effect. Universal credit is pushing people into poverty and making life harder. Across the House, we must agree to do everything that can be done and to release any information that can help us better understand the situation and fix it.

I have local examples of how universal credit is affecting my constituents. I have a constituent who sustained life-changing injuries while serving in Iraq. He was medically retired by the military but has had to go for further universal credit assessments, which have caused him further stress. Why is my constituent having to go through that, and why are the Ministry of Defence and the Department for Work and Pensions not joined up?

I have previously spoken in this place about a single mother in my constituency who is on universal credit but, because of the way the system works, is not able to pay for childcare, so is having to consider giving up work. Again, why is a system that is supposed to help people into work making single parents have to choose between looking after their children and work?

I have heard a lot today from Conservative Members about how no one on universal credit has to wait the full six weeks, which is not true. Just two weeks ago, a constituent came to my surgery and told me he applied for the advance payment but was denied. It is called an advance payment, but it is a loan. I have contacted the Department for Work and Pensions and my local jobcentre to find out why he was refused the advance payment—I have been told time and again that no one is refused—but I have not had an answer. So, again, I would like an answer. If somewhere in these documents I can find an answer to that—some working to show why the Department has come to its decision—that has to be released and it is in the public interest for that to be done.

[Alex Sobel (Leeds North West) (Lab/Co-op)]

These households are getting delays in receiving advance payments and are racking up huge amounts of debt, so does my hon. Friend agree that the Government need to release the assessment on the levels of debt of these households?

[Danielle Rowley]

I absolutely agree with my hon. Friend on that. There are many reasons why this information must be released.

Another issue I wish to raise is the fully digital aspect of the system. Many constituents have come to me because they are vulnerable, elderly or disabled and they are simply not able to use the digital aspect. They have not been able to get out of their house to get to a jobcentre—of course, these are being closed across Scotland—to get this support. Again, do these documents contain an answer on that? Will something in them tell us why this decision has been taken? Will something show the working of the Department on why it has reached its decisions?

The third thing I am concerned about is the reputation of this place. After our debate and vote on UC, constituents have come to me saying, “Fantastic. You’ve been helping me because I am struggling under this system, but now of course it is going to be paused and fixed because you had a vote on it. I followed that and am very grateful to everyone who voted on it.” I had to say to them, “Well, you’re right that we had a vote and we won it, but no action has been taken, and we did not see any tangible measures in the Budget that would address the issues we have raised. The Chancellor refused to pause and review universal credit.” People have therefore rightly asked me how this can be allowed: how we can have a vote and yet not see any action taken.

I have asked numerous written questions to the Department, but the reply to them all has been that the information cannot be obtained or that my constituency is in a larger area with different constituencies that do not yet have the roll-out, so there is no information to be given. No wonder there is large public mistrust of this system; it seems so opaque; we cannot get the answers we need; and now there are secret documents and they are not going to be released. If they are released, it will be to the Select Committee and not to the House and to the public. I want to know why these project assessment reviews will not be released, because I desperately feel that, having many constituents come to me with grave issues, I need to know what these problems are.

I thank my right hon. Friend the Member for Birkenhead (Frank Field) for giving such as passionate speech earlier and disclosing some issues. I have two constituents who have taken their own lives, both of whom were on UC. They were both very desperate and both had been to my local citizen’s advice bureau for help, as they had no money. I will not cry for them in this place, because their memory deserves not tears but anger and action. I want these papers to be released, so that I can find some answers to these questions and give people in my constituency the certainty that they deserve.