Grove Park Railway Station

Daniel Francis Excerpts

Wednesday 26th November 2025 Commons Chamber

[Janet Daby]

The hon. Gentleman is correct. I am just about to go into the additional accessibility options for Grove Park and many other stations. This is an issue that we need to keep raising, because we need improvements for our constituents.

Grove Park station needs additional accessibility options. It has three steep ramps to each set of platforms, which makes access difficult for people with a mobility impairment, such as those in a mobility chair or using an aid to walk with. It is also challenging for parents who have pushchairs and small children to navigate the ramps. There is a separate bridge connecting the platforms, but it is not served by lifts, and there is also only one set of toilets. Imagine a parent who has a child who needs to go to the toilet, and who happens to be on the wrong platform. They have to go up and down a ramp to get to the toilet, and then make the long journey back. I think we can all agree—Members and constituents—that further options need to be considered in a wider consultation.

[Daniel Francis (Bexleyheath and Crayford) (Lab)]

I thank my hon. Friend for securing this debate. Like Hither Green, Grove Park is a station that my constituents in Crayford need to change at to reach Bromley North, so they would welcome improvements. Will she join me in calling for a national rail accessibility app that people could use when planning their journey? It would show which stations were accessible, where lifts were working, and where there were accessible toilets.

[Janet Daby]

My hon. Friend makes a strong campaign argument for ensuring that stations are accessible to all.

Much of Grove Park is made of corrugated metal, which leaks and is cold. When it rains, the waiting room is often flooded because of the leaky roof; things are even more difficult for my constituents when the door is locked. As I have said, I know that change can happen. We have campaigned for years and years for improvements at Grove Park station, and I know that campaigning works, because earlier this year, work began on upgrading Hither Green station, which is also in my constituency. It is exciting to watch the upgrade, which includes a new footbridge connecting all six platforms, new lifts, new closed circuit television and public address systems and a host of other improvements. This is a great scheme that construction workers and railway station staff are rightly proud of. More importantly, my constituents—and me, as I use both Hither Green and Grove Park stations—will benefit from this work. I am looking forward to benefiting from the improvements that will hopefully come about at Grove Park.

--- Later in debate ---

[Keir Mather]

My hon. Friend is a tireless champion for improved rail services for all in Doncaster East and the Isle of Axholme. He makes an incredibly important point: if more people can access our railways and thereby the opportunities that access provides them—social lives, employment and the ability to give back to their local communities—good will create good. Improving accessibility for all is a virtuous circle.

In 2022, the previous Government sought nominations for stations across Britain to benefit from upgrades as part of the Access for All programme. A total of 310 nominations were received from train operators, strategic transport bodies and Transport for London stations. This did not include a nomination for Grove Park station. I recognise my hon. Friend’s frustration with the process that we inherited from the previous Government. The current limitations of the station and the benefits that step-free access would bring, which she set out clearly today, are exactly the sort of factors that I would expect to inform bids for future rounds of funding. When assessing potential projects, we look closely at station footfall, weighted by incidence of disability in the area, industry priorities, and the availability of third-party funding. Local factors—for example, proximity to hospitals or especially high numbers of interchange passengers—are also taken into consideration. I know that these factors are very important to my hon. Friend’s case as to why Grove Park station needs extra support.

I would like to highlight the significant investment we are putting in to make rail more accessible within my hon. Friend’s constituency to show where we are making progress. As she knows, significant upgrades to the nearby Hither Green station, which she has also campaigned on in her work to improve rail in her local area, are well into delivery and are progressing well. Those upgrades are due to come into passenger use in 2027, at which point Hither Green will provide a fully accessible rail hub for her constituents and the wider south-east London community.

I turn to other issues that my hon. Friend has highlighted in relation to Grove Park station. I reassure her that my Department takes the safety and security of passengers and rail staff incredibly seriously. British Transport police, which is responsible for policing the railway, works closely with train operating companies including Southeastern to create a safer network. I am pleased to say that Grove Park will benefit from an LED lighting update to the overbridge and platforms. The upgrade will improve lighting levels, security perception and CCTV-recorded images.

We have recently announced £17 million of funding to improve British Transport police’s access to railway CCTV. The Department expects that train operating companies will implement crime prevention methods where required, including by improving lighting and CCTV where necessary. The BTP’s designing out crime unit provides advice on crime prevention, including the type of CCTV technology to use and suitable placement at stations. I therefore reassure my hon. Friend that the safety and security of those who use our railways is a core priority for the Government.

Shelters and seating at train stations play a vital role in ensuring the comfort and wellbeing of passengers. The Department for Transport expects train operating companies to manage station amenities to ensure that they are safe, clean and fit for purpose. We monitor those standards through the service quality regime, which includes regular inspections of the condition and availability of assets such as seating and shelters to ensure compliance and to identify areas for improvement.

Southeastern is driving forward a multimillion pound station improvement programme, which has delivered benefits to over 100 stations since March 2024. This ambitious initiative includes deep cleaning, repairs, and enhancements that will refresh and modernise station amenities across the network. I am pleased to say that Southeastern has recently completed a deep clean at Grove Park, helping to improve the overall customer experience, but I am aware from my hon. Friend’s comments that there is much further to go.

[Daniel Francis]

Southeastern serves the stations in my constituency, like those in the constituency of my hon. Friend the Member for Lewisham East, and those enhancements include a number of Changing Places toilets for people with disabilities who require them. I therefore reaffirm the point I made to my hon. Friend. The Changing Places consortium has a map that shows its toilets around the country, and Transport for London has an accessibility app that shows where lifts are working and which stations are accessible. Can the Minister look at how we can bring those two together in the Railways Bill so that stations can be truly accessible, with real-time information for passengers?

[Keir Mather]

My hon. Friend makes a powerful point on behalf of his constituents about improving accessibility for all in his constituency. Through the Railways Bill, and the creation of Great British Railways and the passenger watchdog, rail provision will need to have due regard to improving accessibility. Through the accessibility road map, the Government are also setting out the actions we are taking in the round to deliver a more accessible railway in the run-up to GBR becoming a reality. They will include a range of actions that I hope my hon. Friend will find productive, which will improve the experience of disabled passengers on existing lines, including the assistance they receive, their access to journey information, and improvements to how we maintain lifts, escalators and—as he so importantly mentioned—facilities such as toilets.

Let me close by again thanking my hon. Friend the Member for Lewisham East and congratulating her on securing this important debate and on her tireless representation of her constituents’ needs. Upgrading Grove Park station is not just about infrastructure; it is about fairness, dignity and ensuring that every individual in Lewisham East can travel safely, independently and confidently. The concerns raised tonight of accessibility, safety, lighting, toilets, CCTV, seating and platform shelters are all fundamental to a modern and inclusive railway. This Government remain committed to improving accessibility across the network, supported by major investments in crime prevention, infrastructure upgrades and industry reform through the creation of Great British Railways. I encourage my hon. Friend to continue working with Southeastern, Network Rail, Transport for London and the British Transport police to ensure that Grove Park station is equipped to serve its community now and for many years to come.

Question put and agreed to.