Southeastern Railway Timetable Changes

Clive Efford Excerpts

Tuesday 6th December 2022 Westminster Hall

[Clive Efford (Eltham) (Lab)]

I beg to move,

That this House has considered Southeastern railway timetable changes.

It is genuinely a pleasure to serve under your chairmanship, Ms Harris, for the first time, I think. We are here because on 4 August Southeastern sought and got the Government’s permission to cut rail services without consultation. It is cutting two trains from the morning peak in my constituency on the New Eltham and Mottingham line, and three from the Eltham and Kidbrooke line. On the Bexleyheath line, which services Eltham and Kidbrooke, it is cutting three trains out of 15—a 20% cut in the morning peak capacity of trains that go via London Bridge. It is a similar cut in New Eltham and Mottingham, where the number of trains will go from 18 down to 16, but there is the welcome addition of one single train that goes to New Eltham via Blackfriars. Given an average of 10-car trains, the cuts on the Bexleyheath line amount to 3,000 passengers at peak time who have to find spaces on the remaining trains. It is a similar situation on the New Eltham line.

Before the pandemic, we had PiXC—passengers in excess of capacity—on our lines. We campaigned previously for additional trains, particularly off peak, and were successful in getting them. Transport planners do not recognise that our part of south-east London is not served by the London underground and we rely very heavily on train services. The cuts take no account of that fact, nor of the fact that my constituency has a huge new development at Kidbrooke, which has had a considerable effect on the numbers of passengers getting on and off trains at Kidbrooke station.

According to the Office of Rail and Road, there were 890,000 passenger exits and entrances at Kidbrooke station in 2010. That had risen by more than 42% to 1.5 million by 2018. During the pandemic, as we would expect, the number of exits and entrances went down to 429,000 in 2020, but it is already back over 1 million at Kidbrooke station and it is continuing to rise. There were also increases at Eltham station, but on nowhere near the scale of the increases at Kidbrooke station because of that development.

The Kidbrooke development is approaching 7,000 homes, about half of which have been completed. Passenger entrances and exits had already increased by 640,000, as I said, but that was prior to the pandemic. Taking that as a guide, that means we will see a further 1.5 million entrances and exits at that station by the time all the properties are built. The proximity to the train station was used as justification by the developer Berkeley Homes, as well as by the Mayor of London and Transport for London, in respect of the development of 619 homes at Kidbrooke. Was that taken into consideration when the Government approved the cuts to train services?

Back in September 2017 we all thought we had cracked the problem of overcrowding. We all campaigned to get extra trains and longer trains on the line and the Government allowed Southeastern to do that—we were told that we got 68 extra carriages. The then managing director, David Statham, said:

“Longer trains will mean more seats, more space and more comfortable journeys…Southeastern has worked very closely with the Department for Transport and Govia Thameslink Railway to deliver this extra capacity for passengers.”

The press release went on to say that trains to Hayes, Bexleyheath, Woolwich, Sidcup, Bromley South and Grove Park would be lengthened. We were told we were going to get extra capacity, not less. Now we are told there is a need to rationalise services post covid.

A report on Southeastern published in July by the Office of Rail and Road shows that 2018-19 was its busiest year—but then, of course, the pandemic hit us. There were 183.2 million passenger journeys in 2018-19, but the number dropped to 40.2 million in 2019-20. In 2021-22, passenger journeys went up to 97.8 million, which is more than a 50% increase, and they are continuing to rise, so this is hardly the climate in which we should undertake cuts.

[Sir David Evennett (Bexleyheath and Crayford) (Con)]

The hon. Gentleman is doing a really good job of explaining the figures. In the London Borough of Bexley, a lot of new apartments and houses are being built and there will be increased demand.

[Clive Efford]

Absolutely. I do not think any account has been taken of the increased demand from the additional development in our part of London—certainly not the demand from the very big development at Kidbrooke. We are seeing considerable growth and no one can know where it will end.

We see a similar pattern in passenger kilometres. Again, the highest number was in 2018-19. That dropped massively in 2020-21, but more than doubled in 2021-22. For planned trains—the trains agreed with Southeastern and Network Rail the night before they run—2018-19 was the busiest year, with 654,389 trains. The number dropped to 527,855 in 2020-21, then still further in 2021-22 to 523,965—that is a 20% drop in planned trains. If we look at the performance figures—bear in mind that the Government’s rationale is that running fewer trains makes the trains more efficient—we do not see the huge improvement in performance that we would expect from running considerably fewer trains, so the Government’s argument that fewer is better is not borne out by the facts.

The rationale is the old chestnut that the all the trains crossing over west of Lewisham create too much congestion, which leads to knock-on effects and delays. That argument was rolled out several years ago when Southeastern wanted to take away the Victoria service from the Bexleyheath line. It was the same story: “It’s all those trains crossing over west of Lewisham.” Back then, I spoke to some rail experts about the problem and they told me that what Network Rail and Southeastern were saying was complete nonsense. There is not a problem with trains crossing over at that point unless there is bad maintenance and a lack of investment in the infrastructure.

We need to be clear about what is happening. In Transport questions recently, the Minister said to me:

“It is not just about taking down some costs; it is also about simplifying the line structure, so that at Lewisham, for example, there will not be as many trains crossing.”—[Official Report, 24 November 2022; Vol. 723, c. 436.]

First, this is about cost cutting—the Minister has made that clear. There is then this issue of too many trains crossing. It might be fine to say that to people who still have trains, but we are having trains cut. Obviously, our trains cannot cross if they do not exist, so actually what the Minister says is true: the service will improve because the trains are not there. If we follow that logic, we should perhaps just get rid of all the trains; that would solve the problems on our railway.

When I first asked questions about these cuts, I was told that cutting peak-time trains would reduce cancellations and delays. When I pressed further, I was told:

“The number of train services in the new timetable is broadly very similar to the current timetable on both of these routes.”

I pushed a bit further, because that answer denied that there are cuts on the Bexleyheath and Sidcup lines. The idea that the trains will run better becomes a self-fulfilling prophecy, because nobody can be criticised for a delayed train that does not exist. Given the logic of the solution that running a future railway should be based on cuts to services, I suspect we will be back here again listening to the Minister explain why we need to cut trains further because we still have a problem of poor maintenance and lack of investment in the infrastructure west of Lewisham.

First, the Government tried to avoid admitting they had approved the cuts without consultation; I was told that they would reduce cancellations, which is not what I had asked. Then, the Government said there would be a similar number of trains, when I had asked how many cuts there would be. It has been a shameful attempt by the Government to avoid their responsibility for approving cuts to our services. Admitting now that there are cuts is a welcome step, but that will make everyone else’s trains run on time while we have to endure cuts.

The new timetable has been imposed without listening to our constituents. It is too late to change that and the Government are determined to press ahead. What is the Minister going to do to monitor the situation so we do not go back to overcrowded trains and a poor service after the new timetable is introduced? That is what we endured before and I see nothing in the decision to cut our train services that is going to change it.

--- Later in debate ---

[The Minister of State, Department for Transport (Huw Merriman)]

It is a pleasure to serve under your chairship, Ms Harris. I thank the hon. Member for Eltham (Clive Efford) for securing this important debate on Southeastern’s rail timetable changes, and I thank all right hon. and hon. Members who have spoken. I have always been a south-eastern MP. Over the past seven years, I have shared debates with many Members or their predecessors in Westminster Hall, the main Chamber and, indeed, meetings on Southeastern. I declare that as an interest, but I have always enjoyed working with south-eastern MPs.

I will do my best to cover the rationale for these changes and to explain the positives and negatives. I will explain the positive changes, although sadly there are no Members present from the constituencies where those changes will take place. I will certainly talk more about the consultation—or lack of one, as Members have pointed out. I will write to all Members who have contributed, so if I have not answered their points directly, I will ensure that we do so via correspondence.

I have met many Members, including my right hon. Friend the Member for Bexleyheath and Crayford (Sir David Evennett), and they have made their points with force. I appreciate what they said because I empathise with colleagues and their constituents who believe that the changes will negatively impact them. With any timetable change, some will feel that they are losing out. There is ultimately no way of making changes that will please everyone who uses the railway, but the changes are necessary, and I hope to highlight some of the reasons behind it.

The changes are driven by our current financial and travel habit situation. Travel habits have changed and there is a need to make our railways more financially sustainable, as well as improving their reliability. That has been the starting point. Within that framework, the team has worked hard to ensure that we will build a more resilient and reliable timetable through the process; again, I will talk more about that. The benefits of resilience and reliability will be there for all who use Southeastern, and we must look at the network as a whole. We must acknowledge that the pandemic has caused changes in travel habits, with many people who can adopting a hybrid approach, working from home some days of the week and/or travelling at different times of the day to avoid peak times. The new timetable needs to reflect that.

The changes in travel habits, alongside the successful introduction of Elizabeth line services, mean that all-day weekday demand on Southeastern services is around 70% of pre-covid levels. That figure drops to between 50% and 65% during peak periods. Demand simply does not warrant 2019 levels of service provision. The Government have earmarked £16 billion of funding for rail services since the start of the pandemic. That is taxpayers’ money and is clearly unsustainable in the long term, so the Department has asked all operators, not just Southeastern, to develop timetables that are appropriate to customer demand and that deliver good value for the taxpayer while prioritising the punctual services that customers rightly demand.

[Clive Efford]

Will the Minister give way?

[Huw Merriman]

Can I go on a little further? I will touch on the three key reasons why Southeastern has changed its timetable and then I will give way. The first reason is efficiency and the post-covid rail situation. The timetable reduces train mileage to better match capacity to demand and changes the underlying structure to improve efficiency. At a time of unprecedented pressure on Government finances, this will save significant taxpayer subsidy and is essential to enable Southeastern to meet its spending review budgets. Southeastern is taking the opportunity to remove first-class seats from its mainline services, freeing up almost 4 million extra seats for all each year. That creates capacity without adding cost.

The second reason is punctuality and reliability, which are the No. 1 drivers of customer satisfaction as measured by Transport Focus. Today’s timetable includes many crossing moves at key junctions that have a damaging impact on performance. Furthermore, at times of service disruption, the current timetable leads to the spread of delays to other routes and makes it much harder to recover the service. By deconflicting key junctions and changing the base structure, the new timetable is estimated to deliver a 12% reduction in cancellations and a 3% improvement in on-time station stops across the whole Southeastern network services. That is 300,000 more on-time station stops ever year. I want to make clear that reducing the number of London terminals directly served on some routes, which have been touched on today, will dramatically reduce the number of trains having to make complicated crossing moves at Lewisham, a notorious bottleneck. That will significantly improve performance for everyone using Southeastern.

I will turn to the third part of the rationale, which is flexibility. The change provides a simpler, cleaner, basic structure from which services can be altered far more easily and efficiently. Should demand patterns change in the way that we all want them to, services can more easily be scaled up—or down, if that is not the case—subject to available funding, of course.

[Clive Efford]

The Minister gave figures for the reduction in demand. According to the ORR report I have in front of me, the peak of 183.2 million passenger journeys was in 2018-19. That is back up to 97.8 million, which is well over 50%. That is not the 65% reduction that I think he quoted. It is similar with the passenger kilometres, which are at 2,543 million, which is way over 50% of where we were at the highest point. What is happening is that rail services are recovering after covid, as we would expect. It is too early to make these decisions.

[Huw Merriman]

I am happy to send our statistic base to the hon. Gentleman and others who have contributed to the debate, so that we can agree on our starting point. The ORR report also demonstrates that passenger contributions through the fare box were more than £12 billion during pre-covid time, and we have got back to only £6 billion. That in itself demonstrates that we do not have the same patronage across our services. He will know that commuting has been the worst hit, because commuters can work differently. I am confident that my evidence base will stack up for this, but I will exchange it with him and other to ensure that is the case. I am about to come to consultation, but I will take an intervention.

--- Later in debate ---

[Clive Efford]

I am grateful to colleagues who have supported the debate, and they all made very strong cases against the changes. Many used their constituents as examples, and I am no exception: I was contacted today by the mother of an autistic son who is not looking forward to having to change with her son at London Bridge. It is a small matter, but it is an example of huge changes to people’s lives and journeys. People coming back from the west end via Charing Cross, late at night, will have to change at London Bridge. Thousands of people will be regularly inconvenienced.

Members mentioned elderly people using their freedom passes after 9.30 am. They will be inconvenienced because they cannot go to Charing Cross, which is the favoured destination. We need to know how the Minister will measure capacity. All our constituents suffered from the disruption caused by the refurbishment of London Bridge. Now they are being inconvenienced again, because the refurbishment is complete and we are told it is a perfectly good place to end a journey. It is not good enough. This is “Government knows best” and Government by diktat without consultation. It is simply not good enough.

Question put and agreed to.

Resolved,

That this House has considered Southeastern railway timetable changes.