Royal Mail: Universal Service Obligation
Debate between Claire Young and Blair McDougall(1 week, 2 days ago)
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Blair McDougall
My hon. Friend is right. Her constituents absolutely deserve better, and she is right to highlight the long-standing issues that we are trying to deal with. Royal Mail should absolutely meet all the obligations that it has entered into.
Claire Young (Thornbury and Yate) (LD)
Hundreds of my constituents have written to me about Royal Mail failures. I have raised them with Ofcom, but it tells me that it cannot investigate local complaints, and Royal Mail will not act on them. Will the Minister commit to reviewing Ofcom’s powers to hold Royal Mail to account at a local level?
Blair McDougall
As I said a moment ago, I will certainly ask Ofcom for its assessment of its powers in this space, and I will keep the hon. Lady updated.
Oral Answers to Questions
Debate between Claire Young and Blair McDougall(4 months, 2 weeks ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Claire Young (Thornbury and Yate) (LD)
Blair McDougall
The hon. Member raises an important point, particularly for small businesses, which rely on those schemes. I pay tribute to the Royal Mail for the speed at which it reacted to those de minimis changes to ensure that businesses were able to continue. We keep working with Royal Mail as well to ensure that that is possible.