(11 months, 1 week ago)
Commons ChamberI believe my hon. Friend is referring to Veterans UK, which is being retired because I am well aware of the plethora of issues. We have staff there who work incredibly hard but with very poor resource, and consequently the experience of veterans has not been what I want it to be. We are retiring that brand and completely revamping those services. I take on board the point about an MPs hotline, which exists in other Departments, and I can confirm that we are looking to establish the same thing in the new organisation to meet these claims.
(1 year, 6 months ago)
Commons ChamberThat is a good question, and I pay huge tribute to my hon. Friend for his work over the years; he did the “Living in our Shoes” report when I was in a previous role. Veterans’ affairs are outside the Ministry of Defence because veterans are civilians, not serving personnel, and they require all those aspects of government to work for veterans as civilians. He is talking about armed forces families, and responsibility for them remains with the MOD and the Minister for Defence People, Veterans and Service Families. I am sure he will have heard those remarks and I stand ready to assist in any way I can.