Chris Gibb Report: Improvements to Southern Railway

Chris Philp Excerpts

Tuesday 4th July 2017 Commons Chamber

[Chris Grayling]

Let me stress again that I know how difficult this has been for my right hon. Friend’s constituents and for others. Their lives have been disrupted and turned upside down in a whole variety of ways. It is certainly the case that, in the early stages, the unions looked as though they were working together on this, but I do not think that relations between the two rail unions are now quite as warm as they once were. I am clear now that I think there is a direct link between the actions of the Labour party leadership, in trying to cause disruption for the Government this summer, and the decision to reprise industrial action. It is absolutely unacceptable that senior figures in the Labour party are being reported as encouraging trade unions to take action this summer. The public are the ones who will suffer.

[Chris Philp (Croydon South) (Con)]

In support of the point that the Secretary of State is making, is he aware that Sean Hoyle, the president of the RMT union, has described his objective as being to bring down the Government? Will the Secretary of State join me in saying that that is an absolutely appalling motive for ruining the lives of our constituents?

[Chris Grayling]

My hon. Friend is absolutely right. This is a shocking state of affairs. The reality is that there are some thoroughly good people working on our railways—people who do not agree with the current action and who just want to do the right job for their passengers. However, their leadership is now leading them up a path that they do not want to go up, and that is not in the interests of the staff or the passengers.

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[Andy McDonald]

Perhaps the Secretary of State would like to confirm that he has been ordered by the High Court to produce the report within 14 days, and that he would not have done it otherwise. Who won that one?

Crucially, the section of the Gibb report that would have been the most informative—appendix 9, “Recommendations regarding the GTR franchise agreement”—has been redacted. Where is it? What is there to hide? The Secretary of State has prevented us from seeing the part of the report that would give us more details of the botched franchise design, for which his Department is responsible; the nature of the agreement with GTR, which has been cloaked in secrecy; and the changes that Gibb has recommended. That is to say that the Secretary of State has redacted the parts of the report that would present the greatest political difficulties for his Government if they were released.

It is highlighted that industrial relations are not the only issue. The Gibb report clearly identifies failures to assess accurately the number of available drivers, to train and recruit enough drivers, to anticipate turnover with any accuracy, to plan for the impact of infrastructure enhancements, to account for changes in Network Rail and for timetable expansion, to get the right trains in the right places, and to cater for growth in demand on overcrowded stations.

I do not recall the Transport Secretary doing anything but oppose every single piece of industrial action. It is wrong of him to attack the men and women who operate our railways while washing his hands entirely of the collapse in industrial relations.

[Chris Philp]

The ASLEF drivers have just been offered a 26% pay increase, taking their pay from £51,000 to £63,000 for a four-day week. If that is not a generous offer, I would like to know what is.

[Andy McDonald]

Does not that just lay bare a complete failure to understand what this situation is about? It is not about money; it is about the proper running of our railways, so that we have a safe and accessible railway. If Members on the Benches opposite could get their heads around that, we might find ourselves working towards a resolution.

[Chris Philp]

Will the hon. Gentleman give way?

[Andy McDonald]

No. The hon. Gentleman has had a go. He can sit down.

The buck stops with the Government. The Tory Ministers who designed and awarded the franchise are responsible for the shambolic delivery of enhancement works and have directed this unnecessary industrial dispute.

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[Chris Philp (Croydon South) (Con)]

Congratulations on your recent election, Madam Deputy Speaker.

Throughout this debate, we should not forget that the terrible service on Southern railway has had a devastating impact on hundreds of thousands of people. People have lost their jobs, or have had to quit their jobs. My constituent, Lee Fenton from Coulsdon, was sacked for persistent lateness due to the poor service on Southern railway. Parents have not been seeing their children because they have not been able to get home on time. Doctors have been unable to treat their patients, and teachers have been unable to teach their pupils because of this terrible service.

As Chris Gibb found in his report, which was long called for by Opposition Members and the unions, the primary cause of the problems in 2016 was the industrial action by the trade unions. The unions’ claim—the nub of their contention—is that driver-operated doors are unsafe, yet 30% of UK surface trains, or 1.3 million trains a year, run perfectly safely with driver-operated doors. The whole of the London underground runs with driver-operated doors on to far more crowded platforms, and so does most of Europe. In June last year the Rail Safety Standards Board wrote:

“No increased risk from properly implemented Driver Controlled Operation has been detected in any research”

that it has carried out. There is clear evidence that driver-operated doors are entirely safe.

The other sticking point with the unions is whether a train can still run if the second member of staff does not turn up because, for example, they are sick, late or on strike. By the way, every train that was scheduled to have two members of staff will continue to have them, but what if that second member of staff does not turn up? The company’s position, which I think is reasonable, is that the train can still run. The union position is that it cannot, which leads to needless cancellations. A strike by conductors is ineffective if the train can run anyway. I believe that that is the real reason why the RMT is so keen on that point.

The hon. Member for Middlesbrough (Andy McDonald), the shadow Transport spokesman, said that there had been de-staffing on the railway. I gently point out that 100 extra on-board supervisors have been hired since the changes were made. Therefore, far from de-staffing, there has been an increase in staffing, and in practice 98% of trains have run with a second person aboard.

I am disappointed that ASLEF has instructed its members to work a four-day week, because it is having devastating consequences for our constituents as we speak. It is completely unacceptable. There are no good safety grounds, as I just laid out, and an incredibly generous financial offer has been made: a 26% pay increase from £51,000 to £63,000 for working a four-day week. There is absolutely no justification for the strike and I call on the hon. Gentleman to prevail on his friends in ASLEF to call off the overtime ban at the earliest opportunity.

There is no question about the fact that we need to train more drivers, and I strongly encourage Ministers to put pressure on GTR to do exactly that. While this unjustified and damaging overtime strike is in place, we should make sure that trains ideally run with eight or 12 carriages and that they are not short-formed. I have had reports from constituents at Purley Oaks station in my constituency of four-carriage trains, which leads to overcrowding. I ask Ministers to look at that.

Having placed responsibility primarily with the trade unions, Chris Gibb goes on to make a number of other points, one of which, as the hon. Member for Kilmarnock and Loudoun (Alan Brown) mentioned, is the £300 million programme. I strongly commend the Government for having found that money, which was so urgently needed. The hon. Gentleman asked what work has taken place. I have a note sent to me by Network Rail, which I can share afterwards, which lists the work. It includes high output ballast cleaning—I am not sure what that is, but it sounds good—and work on the Balcombe and Sevenoaks tunnels water management systems. Further particulars are available if he would like to hear them. That investment was incredibly welcome and important.

I am very excited about control period 6—the major capital works programme coming up in a couple of years. With the right investment between South Croydon station and Windmill Bridge junction, we can increase capacity on the entire Brighton main line by 30%. I strongly urge Ministers to move that project forward.

Finally, the franchise is rather too large. I entirely understand why it was let in this form—the works at London Bridge and the Thameslink transformation—but in due course it should be broken down into its component parts of Southern, Gatwick Express, Thameslink and Great Northern, which would allow for much better management. The behaviour of people such as Sean Hoyle, who has stated that his objective is to bring down the Government, is wholly inappropriate. I call on the unions to end their unjustified strike action forthwith.

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[Chris Philp]

The hon. Gentleman has explained why he thinks a second member of staff is important. Does he accept that 98% of trains are running with that second person on board and that the alternative for the 2% that are not is that those trains do not run at all?

[Stephen Lloyd]

I agree, and I will address that when I turn to the Gibb report, but I wanted to say something else before getting on to it. If we asked members of the public around the country where they have DOO—outside the underground, as that is a different kettle of fish—whether they would prefer to have a second member of staff on the train, I bet they would say that they would.

The Gibb report identified GTR as being the worst performing operator in the country, with performance deteriorating two or three years before the current industrial dispute. I grant that the report identified industrial relations as being a primary cause of the system’s breakdown, but that featured on only one page of the entire 163-page document. That leads me to wonder just how impartial Gibb was in putting together the report. After all, while doing so he apparently spoke with GTR over 30 times and Government agencies over 45 times, yet he spoke with the two unions zero times. What is going on here?

When GTR won the contract direct attention was given in it to “best price”, rather than deliverability. Extraordinarily, that meant GTR winning without enough drivers. Gibb himself wrote:

“I understand that at least one losing bidder”

included more drivers and that

“it may have been the case that the bidder with the fewest drivers won”.

In other words, it was about cost; it was not about quality or customer care. So it was nonsense for the Secretary of State, who unfortunately has left the Chamber, to say earlier that he is trying to train more drivers and that he wants more train drivers. Frankly, the original contract was won by GTR on cost, with fewer drivers than its competitors.

Who is actually leading in the Southern rail dispute, from the rail perspective? Is it GTR and Southern rail, or is it the Government?