Outsourcing and Tax Credits Debate

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Department: HM Treasury
Friday 4th November 2016

(8 years ago)

Commons Chamber
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Chris Heaton-Harris Portrait Chris Heaton-Harris (Daventry) (Con)
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Does the Minister agree with this recent statement about the Government’s position on this matter:

“We welcome this recognition from the government”?

That was said by the general secretary of the Public and Commercial Services Union.

Simon Kirby Portrait Simon Kirby
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My hon. Friend makes a valuable point. It is, I think, important to say that, particularly for vulnerable people, overpayments lead to debt. That is why it is important to make sure that we get the payments right and do not make mistakes. We must act in a fair, appropriate and customer-focused way.