Bus Services Bill [Lords]

Chris Green Excerpts

2nd reading: House of Commons
Wednesday 1st March 2017 Commons Chamber

[Andy McDonald]

I wholeheartedly agree with my right hon. Friend. If that initiative, which tries to redress the imbalance that has been visited on our young people, is to be put in place in areas such as Manchester, I am convinced that it will completely appeal to people and that it will be the right measure to address the deficit that he so accurately described.

[Chris Green (Bolton West) (Con)]

Has the hon. Gentleman costed Labour’s new policy of giving free concessionary travel to 16 and 17-year-olds?

[Andy McDonald]

Suggesting that we will not extend assistance to 16 to 18-year-olds says more about the hon. Gentleman’s attitude towards young people than it does about Opposition Members.

Under the current system, bus companies determine their routes and provision of services on a commercial basis, which means that commercially unprofitable but socially valuable services are left for local authorities to support. Since 2010, more than 2,400 routes have been downgraded or withdrawn. A combination of Government cuts and commercial operators deciding provision on a commercial basis means that individuals or communities become isolated, cut off from employment, education, healthcare, and friends and family.

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[Mary Robinson]

I agree with the hon. Gentleman that what we really need is an integrated transport system that works for passengers, invigorates the area, and enables people to get to work and to enjoy their towns and cities.

[Chris Green]

While orbital routes for the tram network are a good idea, does my hon. Friend agree that they are not always possible? For Greater Manchester’s future, we must ensure that good bus routes go where orbital routes cannot.

[Mary Robinson]

It is important to look for ways to improve all services, even those in the most difficult of areas, and buses play a significant part in that.

As a Greater Manchester MP, I look at the Bill in the context of the ongoing devolution of powers to the area and the commitment to economic growth fuelled by the northern powerhouse. I do not underestimate the importance of an effective public transport network that supports jobs and underpins our local communities. Bus services are a critical part of our transport network, accounting for almost 80% of public transport journeys across Greater Manchester. More frequent and better-quality services are essential for Greater Manchester’s growth and would help local residents to contribute to and benefit from future economic prosperity.

Franchising presents an opportunity to introduce simple and integrated smart ticketing across Greater Manchester. It could also alleviate some of the problems in the current system of multiple providers. Some 22 different bus operators provide services across Greater Manchester. Each has its own fares and branding, which gives rise to inconsistency. Compare that with the single, unified brand that operates successfully across London. A change to the current system will allow seamless travel through joint-ticketing and a more stable service. It could also end injustices such as passengers having to pay a 10% premium for a ticket that can be used across different operators.

Furthermore, the Bill is an opportunity to improve disability access and, importantly, disability training, so that drivers know the importance of where to pull into at bus stops and how to provide the best service for people with disabilities. The Bill will encourage a joined-up approach between local authorities, and it is important that disability access issues are properly considered, whether through audio-visual announcements or just by giving people with disabilities the time and space to access services.

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[Chris Green (Bolton West) (Con)]

The Bill presents a unique opportunity to improve bus services, tackle congestion, support local economies and boost regional growth in my constituency and in Greater Manchester more widely.

The benefits of franchising mean that Greater Manchester will have the ability to decide the routes, frequencies, timetables and quality standards for buses, as well as a Mayor to hold to account should the service falter—all things that London has and takes for granted. That will particularly benefit people living in areas—especially rural areas—where current bus services are unreliable. Providing these franchising powers only to local authorities with directly elected mayors will ensure that there is a decision maker to hold to account, although other authorities without mayors will not necessarily be excluded and will be considered on a case-by-case basis.

The Conservative devolution agenda has the potential to be hugely beneficial to those areas included, especially because of the ability to apply joined-up thinking to planning and other areas of governance. Unfortunately, I am not convinced at the moment that the leadership in Greater Manchester is taking the opportunities presented. The Greater Manchester spatial framework has recently been published, and it seems to have been done in complete ignorance of the needs of public transport and of people right across Greater Manchester. It seems designed to optimise urban sprawl and the consumption of our green spaces so that councils can gain the maximum council tax receipts, but it shows little to no evidence of how best to use public transport infrastructure. Bus companies cannot economically operate frequent services from early morning till late at night if their passengers are spread thinly over large areas. We just have to look at where public transport works best, which is in areas of high population density, to know that. The authors of the GMSF need to take the opportunity of the Bus Services Bill to reflect on the needs of public transport and to take serious account of the contributions to the GMSF consultation. Essentially, the current proposals need to be shredded and the whole process started again.

Good public transport infrastructure has many benefits in relation not just to housing and planning but to improving jobs and employment, including supporting young people to get into work. When I recently chaired the all-party group on youth employment, many young people compared the opportunities and transport links in London and the north of England. Poor public transport in the north is a barrier to their getting into work. With an ageing population, many of whom reach a time in their lives when they are no longer able to drive, it is more important than ever to ensure that vital services are connected to good public transport and, because of their comprehensive nature, especially to buses.

I met the Guide Dogs for the Blind Association in my constituency, and I note that the hon. Member for Kilmarnock and Loudoun (Alan Brown) took the blind walk, where you are blindfolded and follow the guide dog. That is a disorientating experience for anyone, although, after a few minutes, you get some idea of what you are doing and you get that trust and confidence in the guide dog. I am really pleased that we have now made progress on audio-visual provision, and hearing about it certainly had an impact on me, as it does on anyone else who has spoken with the association. The association briefed me on the importance of visual aids for not just blind people but those with partial sight loss. This is about giving people far more independence than they have at the moment. Sight loss is a significant barrier in daily life, in daily experiences, and in getting and retaining a job.

I am pleased that the Bill allows enhanced partnership schemes between local authorities and bus operators, to require all buses in a local area to provide audio and visual next-stop information. Authorities using the new bus franchising powers will also be able to place similar requirements on affected operators. It is particularly welcome that the Government have, in clause 17, amended the Bill to enable the Secretary of State to require service operators to make such information about audio-visual aids available to passengers. However, I want the new Mayor of Greater Manchester to use these powers to ensure that all users have an improved service—not just people with difficulties with sight but those who may not use the bus services regularly. I will be lobbying the new Mayor to make sure that all buses in Greater Manchester use AV—no matter who the Mayor might be, whether Sean Anstee or one of the many other candidates.

The provisions on joint ticketing make it much easier to introduce multi-operator and multi-modal smartcards and e-ticketing, making bus travel easier and more convenient—the starting point for wider application across the whole of the public transport network. Colleagues may be interested to know that the benefits of integrated multi-modal smart ticketing was the subject of the Science and Technology Committee’s evidence check web forum on smart cities. From its introduction—from the very beginning—it is necessary to collect and interpret travel data so that further improvements can be made to Greater Manchester’s public transport system. Again, I intend to raise this with the new Mayor of Greater Manchester and Transport for Greater Manchester.

The Bill’s requirements for open data on fares and real-time running means that passengers will be able to access details of timetables, fares and routes in a much simpler format, putting an end to the frustration of not knowing when the next service will turn up. This has the potential to be further developed into passenger information apps or websites giving door-to-door real-time travel information and live updates on the status of bus routes, as Transport for London currently does through one of the largest automatic vehicle location systems in existence. AVL allows real-time passenger information, service control, and performance management. I would like to see this and smart ticketing used in Greater Manchester in future, following bus franchising.

However, I do have some concerns about the Bill. The Government must ensure that small and medium-sized bus operators are able to compete in a franchised environment. It is encouraging that the Bill includes a requirement to ensure that franchising authorities consider in their procurement strategy how to facilitate smaller operators. I hope that as well as considering this in their strategy, local authorities will ensure that there is a wide range of service providers—often innovators coming in with new ideas for new routes, who ought not to be excluded from franchising.

[Rob Marris]

The hon. Gentleman may be aware that that is already allowed under clause 4 on franchising. Franchising does not provide a monopoly. Clause 4 provides four different ways in which bus operators can provide a bus service within an area but outside the franchise regime, including additionality—that is, the innovative new routes that he mentioned.

[Chris Green]

It is also incumbent on the new mayors and the new systems that we have in place locally not just to allow that to happen but to encourage it to happen.

The Conservative party has often led the way on public transport. In Greater Manchester, we need only look back to our reintroduction of the tram network in the early ’90s after an absence of decades, and only this week we have seen the completion of the latest expansion of Greater Manchester’s Metrolink. We need a better integrated and thought through service on buses, as we have on our trams. These improvements to Greater Manchester’s public transport network have not always, unfortunately, been matched with great ideas from Labour, which wanted to impose a congestion charge on people travelling in Greater Manchester—a burden that would have disproportionately affected people in the Bolton, Wigan, Bury, Oldham, Rochdale, Salford, Stockport Tameside and Trafford boroughs.

[Graham Stringer]

And Manchester.

[Chris Green]

Absolutely—and parts of Manchester outside the two rings. I am pleased to say that Labour bowed to pressure to have a referendum on the damaging congestion charge proposals, and the people of Greater Manchester in all 10 boroughs rejected that idea.

Currently across Greater Manchester, bus services are not fulfilling their potential in a desired integrated transport system. This Bill provides the tools to achieve that, and we must ensure that it does so. We have to think about buses large and small—not just the larger and double-decker buses but the increasingly used smaller buses—in getting this increased connectivity. Buses must be linked together with all the other forms of transport—with trams and rail, and with car drivers by having more park-and-rides. I will do all I can as a Member of Parliament to ensure that the new Mayor and administration take advantage of every opportunity given by this Government.