Shared Rural Network Implementation

Chris Evans Excerpts

Wednesday 24th January 2024 Westminster Hall

[Chris Evans (Islwyn) (Lab/Co-op)]

I congratulate the hon. Member for North Shropshire (Helen Morgan) on securing the debate. It is vital not only for those in rural areas, but for constituencies like mine, which has many hard-to-reach villages.

I must take issue with the hon. Member for Milton Keynes North (Ben Everitt). We have many rural areas in Islwyn. Indeed, the National Farmers Union hosted a farmers’ breakfast in Crumlin last week. He is always able to visit if he wants to; he has an open invitation.

There was a vital contribution to the debate from the right hon. Member for Orkney and Shetland (Mr Carmichael), who highlighted the contrast between the coverage in urban and rural areas. Those with young children will no doubt sympathise with the hon. Member for Buckingham (Greg Smith); there are many times when I have been on long journeys with my children and tried to keep them entertained when we could not get an internet connection. There was also an interesting contribution from the hon. Member for Somerton and Frome (Sarah Dyke), who said that rural communities developing 4G will be left behind when there are further developments in 5G.

The hon. Member for Caithness, Sutherland and Easter Ross (Jamie Stone) told us a harrowing story about a constituent in the village of Borgie who had suffered a fall and could not speak to anybody because he did not have an internet connection. I genuinely hope that as a result of the hon. Member’s campaigning, Jean’s folly will be rectified and the good people of Borgie will finally have full internet connection. I wish him all the best with that campaign.

Many people regularly work in rural areas and remote locations that currently lack a good 4G connection. That work could be in tourism, construction or the provision of any number of at-home services in communities, particularly in health and social care. Having no 4G means that when someone is working on the go, there can be no online payments and no access to real-time data. As an example, builders have to take time out of their working day to drive to somewhere where they can get 4G to work and download the most up-to-date information they need, just to make sure that they can access the documents required for them to work safely and effectively.

According to DEFRA, half of all rural businesses report that notspots have a negative impact on their profits, turnover and productivity. Many attribute hundreds of pounds of losses a month to poor connectivity. The issue is also important for lone workers—for example, in the agricultural sector—who need to know that they can stay in touch with colleagues or at least contact someone if things go wrong, as the hon. Member for Caithness, Sutherland and Easter Ross described for his constituent.

People’s lives can be transformed by a reliable connection to 4G. It is important to recognise that online spaces can mitigate loneliness, which is crucial for people who do not have regular opportunities for physical interaction. Staying connected with friends and family, regardless of one’s location, is a brilliant benefit from being online and is key to maintaining good mental health. An internet connection can facilitate access and inclusion for disabled people—whether through apps that meet communication needs or through online information about available services. Now that many people do not have a local branch of their chosen bank, particularly outside cities, online banking from home is essential and is often used as an excuse for why a bank has closed. It is often those who live in an area without 4G who are most in need of it, because the bricks-and-mortar versions of services no longer exist.

Time is of the essence in securing access for those who have so far been left behind, so progress is to be welcomed. However, the Government once stated their aim to ensure that 95% of the UK had partial coverage by 2022, meaning 4G from at least one provider. Unfortunately, like a lot of the Government’s goals, this goal was pushed back to 2025. I am afraid that that is not good enough for so many rural communities. The programme has required commitments from the four mobile operators in the UK to invest in areas with partial coverage, in conjunction with public investment that will provide for hard-to-reach areas, like my own. One of the four operators has already succeeded in meeting its interim target for June 2024, but the remaining three reportedly wrote to the Government last October, asking for more time. I hope that the Minister will elaborate on that when she responds, and that it will not result in another postponement.

I do not want anybody thinking that I want the Government to fail. Being connected is extremely important—a lifeline for rural and hard-to-reach communities and people who are alone. It is vital and, as we have heard, often lifesaving.

As we have heard today, internet access is a necessity nowadays for so many people to access services, work, school and leisure. As we have seen during lockdown, it really was a lifeline to keep people connected and to form some sort of online community. I am hopeful that we will continue to see the expansion of 4G coverage and eventually 5G coverage in rural communities so that everyone can reap the benefits of access to the internet.