(2 days, 19 hours ago)
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Yes, I have facts. I would be happy to write to the right hon. Lady if she would like me to. I remember that last July, my anxiety was that somebody would end up having a telecare device not working because of VoIP. Since that time, the number of failures has increased far more in relation to when copper has failed, rather than in relation to VoIP. That is the precise fact that we have to deal with.
The former Minister, the right hon. Member for East Hampshire is right; it is an industry-led process and it always has been. We have to deal with the practicalities of the fact that the copper system is not going to last forever. The other former Minister over there, the right hon. Member for North East Cambridgeshire (Steve Barclay), is looking cross with me. I am not saying that the civil service briefed me to that effect.
I did not. I will finish my point. All of industry briefed me about that point—they were grateful because they said that everybody was, frankly, complacent about the issue until we came to power.
The Minister did say that. I welcome the fact that he has just corrected what he said. I think this is a debate in which everyone has a common purpose—particularly relating to the vulnerable and those with medical devices when there are storms and other crises—which is how we can arrive at a solution. Hopefully, we can work on that together.
What came out of many of the interventions we have heard was a concern about gaps in data. For those of us who, as Ministers, have attended Cobra, one of the first things that is almost always found is a concern over the quality of data. In covid, we had to get the Information Commissioner to change the rules for the clinically extremely vulnerable because we did not have enough data.
The Minister seemed to be saying that, having stamped his foot and intervened, he has fixed the data issue, but colleagues have been saying that they are concerned about data. Could he clarify—is he still concerned about gaps in data, or is he saying that the gaps in data have now been addressed? Could he also write to the Members attending the debate to confirm the data issue?