East Anglia Rail Franchise

Chloe Smith Excerpts

Wednesday 16th December 2015 Commons Chamber

[Jo Churchill (Bury St Edmunds) (Con)]

I am extremely grateful for the opportunity to address the House on a subject that is both timely—given that the invitation to tender will close tomorrow—and fundamentally important to the securing of economic growth and prosperity throughout East Anglia. It is a once-in-a-generation moment, and it should not be lost.

I thank the Minister for being present to reply to this short debate. As rail Minister, she has been tireless in her support, working to find solutions to the huge challenges that we face in bringing our rail service up to the standard that is so essential to the success of a modern, accessible and mobile economy. I know that, as a regular visitor to the area, she has experienced at first hand—I will not say “enjoyed”—our historically underfunded and unreliable rail service. She has always taken time to meet, listen to and respond to the organisations, businesses and passengers whose concerns, ideas and comments are at the heart of our case for the improvement that we want.

I also wholeheartedly thank my right hon. and hon. Friends, representing constituencies across East Anglia, who have taken the time to support me this evening. Their presence on the eve of the closure of the invitation to tender is an indication of the significance of the topic, not only for East Anglia but, I would argue, for UK plc’s growth ambitions.

My first question in the House concerned this very issue: the quality of rail services for my constituents in Bury St Edmunds. In terms of passenger numbers, Stowmarket and Bury St Edmunds are the second and third largest stations in Suffolk, with, respectively, nearly 1 million and nearly 600,000 passenger movements a year. I have met some of those passengers at cold, blowy stations at 6 am and discussed what the current service gives them. It is not what they pay for, that is for sure. Indeed, 66% of customers in Abellio’s own survey felt that they did not get value for money.

As a new MP I have been challenged, rightly, by my constituents to join the campaign by MPs of long standing from Suffolk, Norfolk, Essex, Cambridgeshire and lately Hertfordshire to fight for what they deserve. Only this Saturday my constituents were frustrated by rail freight trains holding up passenger services. Services are hindered by the decrepit and aged rolling stock. Ours is on average 27 years old. The national average is 20—and you never want to be older than the national average. We are also hindered in our area by the lack of reliability and frequency, by the appalling state of stations and real estate and by the lack of services. With the new franchise we must not miss the opportunity to meet some of these needs. We must rise above and exceed what the invitation to tender asked for.

Only last week, the list of red delays between Liverpool Street and Colchester was long enough to make the timetable look like a seasonal candy cane. It does not matter from whatever angle you view the situation: having to guess your arrival time, or even whether you will arrive for work or an appointment on time is simply not fair. As a rather famous little tank engine once said, “Run my train on time” and I could not agree more.

In November 2013 the Chancellor of the Exchequer visited our area and agreed that the Great Eastern main line rail service was not good enough and was a barrier to growth. The taskforce led by my hon. Friends the Members for Norwich North (Chloe Smith) and for Ipswich (Ben Gummer) and my right hon. Friend the Member for Witham (Priti Patel) has demonstrated the rail needs across three counties. In 2014 the taskforce report was accepted, highlighting, along with the issues already mentioned, overcrowding and outdated infrastructure.

My constituents and the broader customer base using the rail service are charged too much for a rail service that is inadequate. They expect and deserve better for their money. Additionally, we need Network Rail to fulfil its commitments to the infrastructure across control periods 5 and 6. That need was confirmed in the recent Hendy report. That would contribute to faster, more reliable journey times in 10 years’ time.

[Chloe Smith (Norwich North) (Con)]

My hon. Friend is making the case powerfully. The number of Members present in the Chamber shows how strongly we all feel on the issue for our constituents. I agree with her in the strongest possible terms that this is a once-in-a-generation opportunity. We have to align the work of Network Rail in the next 10 years with a nine-year franchise to get infrastructure improvements and new trains. That is what our passengers need.

[Jo Churchill]

I could not agree more. There needs to be that connected thought—that is the important thing—to allow works at the Ely North junction, for example, where there is a real need. That has been the demand by my colleagues in Cambridgeshire, but this issue also affects users in Norfolk and Suffolk. The work has already slipped from period 5 to period 6.

Freeing up capacity is an urgent need across our dynamic growing area, so it was with disappointment that I, my right hon. Friend the Member for West Suffolk (Matthew Hancock) and my hon. Friend the Member for Ipswich noted that the tender did not highlight a more frequent service between Ipswich and Peterborough or Ipswich and Cambridge. Indeed my right hon. Friend had a meeting with rail users only last week to press that point home.

These critical centres need a more frequent service, as does the science corridor between Norwich and Cambridge, for which my hon. Friend the Member for Mid Norfolk (George Freeman), who has emailed me because he cannot be here today, has campaigned. That would doubtless give huge economic benefit to the life sciences industry as well as to other businesses.

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[Chloe Smith (Norwich North) (Con)]

I, too, pay tribute to my hon. Friend the Member for Bury St Edmunds (Jo Churchill) for calling for this debate. As is eminently clear, we are a united team here tonight arguing for our rail network in East Anglia at a very important moment.

When I was traveling back to my constituency a couple of weeks ago, the train was, rarely, a moment ahead of schedule and the announcer said over the tannoy, “ Ladies and gentlemen, I am delighted to say you have arrived in Norwich…”. He meant to say, “You have arrived in Norwich a minute early,” which is a record-breaking feat. The surprise that nobody in the carriage felt was that we had arrived. It can take all too long sitting on those trains to East Anglia and not being entirely sure of arriving at all. That hapless announcer had managed to make one of the best jokes in the book—that people do arrive when they are trying to go to East Anglia.

I wish to thank the team of colleagues and the many businesses out in our constituencies who contributed to the report of the Great Eastern main line taskforce. I particularly thank my hon. Friend the Member for Ipswich (Ben Gummer), my right hon. Friend the Member for Witham (Priti Patel) and my right hon. Friend the Member for Chelmsford (Sir Simon Burns). I pay tribute, too, to the work of the New Anglia local enterprise partnership, the Essex chamber of commerce and others throughout our three counties who have contributed extensively to this work, and I thank the passengers who have supported it, because it is for them that we do this work. It is for them that we make sure we have a bright future for our economy. It is for them, travelling every day on a poor service, that we want to make these differences.

When we launched the report, we had more than 111,000 passengers represented by the organisations behind the campaign. That is a force to be reckoned with and I know that my hon. Friend the Minister sees that as she looks at East Anglia. She knows the prize that we are aiming for—the opportunity to create jobs in Norwich, Ipswich, Chelmsford, Colchester, and up and down the line, including the smaller towns which are often forgotten but which are crucial. I am talking about figures of the order of 8,200 new jobs in my city, Norwich, just under 10,000 new jobs in Ipswich, and some 30,000 new jobs throughout Essex. That is what we stand to gain through this campaign, and that is why it is so crucial.

The Minister is well aware of the strength of the East Anglian economy. It is a regional economy. It is, in the phrase of my hon. Friend the Member for Ipswich, the “California of Europe”, or so it would be if it was served by better transport links, and that is the key point of our campaign. Let us not forget that it is also a major destination for many thousands of tourists who want to come there every year, but who get stuck. It is not good enough for people to be unable to get to the destination of our wonderful counties.

Let me give an example from the business world. One of our colleagues on the campaign team was escorting an investor from quite far around the globe to East Anglia to talk about a new business venture, the kind of thing that builds the jobs that we have spoken about. That investor stood on the platform at Liverpool Street contemplating the candy cane of the cancellations board and said, “But I can’t invest in this. This is no good. Is it normally like this?”, and our colleague had to say yes. That is what sets our region back. We want an end to such disappointment.

It has not been good enough to have some of the oldest rolling stock in the country. It has not been good enough to have delays. It has not been good enough to have unreliability. I am sure my hon. Friend the Member for Colchester (Will Quince) will talk about some of the day-to-day economic impacts that that can have. At a time of year when people want security in their working lives and security for their families, it is not good enough.

We have been looking this week at an astronaut going into space and we are all extremely excited to see Major Tim Peake’s progress. When I heard the numbers involved, I could not help but think of a comparison. When I understood that he was going to travel 250 miles from the orbit of earth to the international space station, I thought to myself, “Well, that’s only double the distance between London and Norwich.” Then I heard that he was going to take six hours to cover the distance from the orbit trail to the ISS, and I thought, “That’s about a good day on one of the weekend services to our county,” and I thought, “We could do better than that.” Let us see rocket boosters on our rail franchise—that is what we need. We have the opportunity to do this. We have made significant progress so far. We are on the cusp of a franchise that will give us new trains, and on the cusp of proper investment through Network Rail that will enable us to have the investment in the track that we need.

My call to action is this: we need passengers to continue to have faith in this campaign.

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[Chloe Smith]

Passengers have been patient and persevered with us through long years in getting this far. Let us make this a reality for them in the next 10 years. In the words of one passenger who supported our campaign:

“I am utterly supportive of this campaign to improve…the rail journey…It’s a challenge on no small scale but worth every effort over the years to come.”

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[Claire Perry]

I do understand the need for special services on race days, my right hon. Friend will be pleased to hear.

Such a service has been looked at carefully and I looked at it again today. Two things would need to happen to make it work. The first is a series of infrastructure investments, including in the Ely North junction, which several Members have referenced. The disappointing news on that is that the original project cost of about £30 million to £40 million has escalated to more than £130 million in the current analysis. Given that we are in the business of delivering infrastructure against the very tight Hendy review, with a known amount of funding, that is simply not acceptable. The team has been sent away to look at how that work could be delivered more cost-effectively.

Other works such as doubling track, putting in passing loops or improving signalling capability would also need to happen to deliver a robust service. I believe that work will be done on that as part of the analysis going into the next control period, which starts in four years’ time.

Alternatively, a service could be provided that skips stops. One challenge on our network is that we always want stops from everywhere to anywhere, but it is also possible to provide fast and semi-fast services with slightly different stopping patterns. The beauty of having a unified group of people who work intelligently together, is that they can work out what such a measure might look like for the benefit of the region. I do not suggest that there should be a bidding process for whose station will be missed out, but we could consider whether there is a way to serve better an enormous housing development or a new town by using existing infrastructure.

It has become clear that we are good in this country at specifying enormous investments in infrastructure without necessarily thinking more creatively about how we could deliver that solution through better rolling stock or minor track improvements. For example, we might not necessarily need dual tracking, but perhaps there could be some passing places, and I encourage people to work on that.

[Chloe Smith]

I am grateful to have another moment to speak in this debate. The Minister has asked for a couple of fast services that will achieve Norwich in 90 and Ipswich in 60. Will she confirm that in a way those are bonuses, because the true version of Norwich in 90 and Ipswich in 60, and the better services that we all look for, will come when we have new trains and improved infrastructure? Those extras are just that—extras—until we can achieve the long-term goal.

[Claire Perry]

My hon. Friend makes a good point, and controlling the franchise levers is the first step in the process. We expect bidders to exceed what we have asked for in the franchise, because we are saying “This is the minimum that we expect”. We will, of course, award the franchise to the bidder that is able to exceed those minimums, including with possible additional services. When the bids come in tomorrow I have no idea what they will contain, but we are confidently expecting those specifications to be exceeded.

As I have said, I am confident that the winning bidder for this franchise will deliver huge, tangible, transformational improvements that are commensurate with the economic weight of the region. We will see route improvements, and we have set out what we expect as a minimum. However, this is not set in stone; this is a starting point. When the franchise starts up next October, there will be every opportunity to change routes, add additional service patterns or new stations—that has happened across the country—improve timetables, and deliver better scheduled services, or even special services such as to Newmarket on race days.

I urge Members to continue to work together, pulling in the excellent provision of help and information from the local enterprise partnership and local businesses, and to help us make the business case for the improvements to infrastructure that the Government will make. We must also work with the operators to encourage them to change their patterns.

We have heard from several hon. Members tonight, and my right hon. Friend the Member for Saffron Walden (Sir Alan Haselhurst), who is an assiduous campaigner on this issue, re-emphasised the absolute importance of new rolling stock in this franchise. Crucially, he also mentioned the linkage of rail services to airports. I am lucky not to have airports in my portfolio, or indeed HS2, but the linkage of rail services to airports is vital. He will be pleased to know that already an early morning service has been introduced from Liverpool Street to Stansted, because it turned out that more than 500 people a night were sleeping at the airport because they could not get there early enough. That has now changed, and a new service is running.