Cyber-security

Debate between Chi Onwurah and Lord Maude of Horsham

Tuesday 24th March 2015 Commons Chamber

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

I thank the Minister for advance sight of his statement. It is now twice in two days that he has come to the House to make a statement. Tomorrow he will make it a hat-trick with his final Cabinet Office Questions. Clearly, he wants to see as much of us all as possible before he retires from this House.

I pay tribute to the Minister for his work in the past five years as the Minister for the Cabinet Office and in the many years he has served the public as a Member of this House. There are many things on which we disagree, for example how we should use digital government to empower people rather than cutting them off from services, but no one can doubt his dedication to public service. Nor can we doubt the dedication of those who work so hard to protect us, our nation, its citizens and businesses from cyber-attacks. I, too, would like to put on record my praise for the work done by the security services, the police and all civil servants who work in this area. They do a vital job day in, day out to protect our cyber-infrastructure and digital footprints, and I commend their work.

I am sure the Minister agrees with that sentiment. I hope, therefore, that the Government will clarify how those who protect us in cyberspace will continue to do so when the Chancellor is bent on reducing public sector spending to levels not seen since the 1930s, before there was even an NHS or a GCHQ. It is clear from the Office for Budget Responsibility and the Institute for Fiscal Studies that, after the Chancellor’s Budget last week, unprotected Departments face huge cuts to meet his spending plans and unfunded tax cuts. The Ministry of Defence, the police and social care services are under threat. Can the Minister confirm whether the budget for cyber-security will be protected, or are we to assume that because the Cabinet Office is an unprotected Department that this will not be the case?

I welcome the new Cyber First pilot. Indeed, I was privileged to launch the UK’s first MBA in cyber-security with Coventry university. The demand for cyber-security experts is growing at 12 times the rate of the overall job market, so it is vital that we train and equip more people with cyber-skills. Small firms are the victims of three quarters of all successful data breaches and are the most likely to suffer from a lack of cyber-skills. However, just as the Minister came late to the digital inclusion agenda and then chose a strategy that excludes 10% of our fellow citizens, he has come late to—indeed, neglected—cyber-security for small businesses. According to the Institution of Engineering and Technology, half of all small and medium-sized enterprises have not even heard of the Government’s cyber-security efforts. What is the Minister doing to change that and to make small businesses more cyber-aware?

Crime is changing. It increasingly happens online, but the Government do not have a strategy to tackle it. The cyber-security budget is overwhelmingly going to cyber-security and big businesses, leaving consumers to fend for themselves. The majority of the cyber-security budget goes into the single intelligence account, with the police left a tiny amount to tackle a growing tide of online crime with an overall £2 billion cut in funding. The Home Affairs Committee highlighted the black hole where low-level e-crime is committed with impunity. What is the Minister doing to ensure that the police have the resources they need in this area?

I welcome the announcement of a new contractual framework for Gov.uk Verify. However, it was only in October that the Government were predicting that hundreds of thousands would be verified by now. In fact, only 50% of people are successful the first time they use the service. The Minister says that details will be announced “shortly”. Given that there are only a few days left before Parliament is dissolved, will he tell us exactly when he plans to announce the details? Specifically, will it include a public sector provider of identity assurance, so that people can choose a provider they trust?

Finally, the statement makes no mention whatever of mobile. It has taken the Government five years not to eradicate not spots, and they have ignored the gaping hole in cyber-security which is mobile device security, particularly in the era of “bring your own” device. What is the Minister doing specifically on mobile?

I could not help but notice that the statement was somewhat light on actual policy announcements. A cynic might think that the Minister was rushing out a half-baked announcement to use up time. It is almost as if the Government are scrambling around for something to say to give the impression that they have made real progress in rising to what is one of the greatest challenges of the digital era and one of the greatest opportunities for UK business. The UK can lead in cyber-security as we do in online commerce, but it will take skills for the many—small businesses and citizens, as well as big businesses—not the few. It will take a Labour Government to ensure we have that.

[Mr Maude]

I am extremely grateful to the hon. Lady for her very warm words at the beginning of her response, which I enormously appreciate. Parting is indeed such sweet sorrow, but there is life beyond.

I am afraid it tailed off a little bit after that. The hon. Lady talked about cuts and the potential for continued funding for cyber-security in the next Parliament. She made the slightly odd suggestion that the trajectory of public spending would be at a level last seen in the 1930s. A little further research shows that the last time this level of spending was seen was in 1999-2000 under a Labour Government.

So far as funding for cyber-security is concerned, that will be dealt with in the context of the spending review that will take place after the election, but I do not know anybody who believes there is any possibility that there will not continue to be very significant funding for cyber-security. We are acknowledged across the world as being in the lead in this area. There is always a danger when one says that of being thought to be complacent. We are not remotely complacent. This is a very fast-moving set of threats and we have to move equally fast to keep up with it. We need to be on the case all the time.

The hon. Lady talked about the resources being devoted to tackling cybercrime. The Under-Secretary of State for the Home Department, my hon. Friend the Member for Staffordshire Moorlands (Karen Bradley) who has responsibility for tackling cybercrime is in her place on the Front Bench. She takes this matter immensely seriously. The national cyber crime unit is based in the National Crime Agency. A good proportion of the cyber-security programme is funding for the law enforcement agencies, which do fantastic work. I obviously echo her enthusiastic support for those who work to protect and preserve our national security, and I include in that those in our armed forces active in this field.

The hon. Lady talked about digital inclusion, which she knows the Government take extremely seriously. We support the huge amount of work being done by businesses, particularly Barclays and other companies, on digital activity to enable people currently excluded to be active online, and that will continue to be the case. She also asked about mobile security on mobile devices, which is obviously a serious matter. So far as the Government are concerned, CESG, part of GCHQ, provides good guidance and is reckoned to be world leading on smart devices.

So far as citizens and consumers are concerned, she will be aware of our Cyber Streetwise campaign and Get Safe Online, which are about making sure people know the risks. GCHQ estimates that 80% of successful cyber-attacks could be thwarted or mitigated by basic internet hygiene, and for that awareness is important. I am less concerned about whether SMEs are aware of what the Government are doing; I am more concerned that they are aware of what they need to do, which is to take basic steps on internet hygiene.

There is much more to do, and there will never be any scope for a Government or businesses to rest on their laurels. I found the hon. Lady’s objection that my statement was light on policy slightly startling. Quite rightly, the Government have elevated cyber-security to one of the four tier 1 national security threats, so we take it enormously seriously. At a time when we had to cut public spending, because of the appalling public deficit inherited from the last Government, this was one of the very few areas that we decided was sufficiently important to invest further money in, and we will continue to do that.

Oral Answers to Questions

Debate between Chi Onwurah and Lord Maude of Horsham

Wednesday 11th February 2015 Commons Chamber

[Mr Maude]

We have already saved a great deal of money and improved services for citizens, and we are beginning to roll out much better technology in government, so that civil servants are helped by the technology they have rather than hindered by it. There is much more to do. We inherited some extremely expensive, cumbersome and unwieldy IT contracts, and for one of them the Department had to pay £30,000 to change one word on a website. That is not acceptable; it is no way to treat taxpayers’ money; and it is going to change.

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

The Government Digital Service is a very talented group within the Cabinet Office and is internationally recognised, so it is unfortunate that the Minister has prevented the group from working with local government. On Monday, the Minister for Culture and the Digital Economy said that he agreed with me and Labour’s independent digital government review that this expertise should not be barred from working with local authorities. Will the Minister now concede that GDS should be allowed and encouraged to work more closely with councils, so that we have digital services that work for everyone—locally and nationally?

[Mr Maude]

The hon. Lady is completely right to flag up the huge scope for improvement in online services in local government. GDS’s focus has had to be on central Government, but in the document on efficiency and reform that we published at the time of the autumn statement, we flagged up that we expect this to be available across the wider public sector. The focus for the time being has to be on finishing the job in central Government, but helping to build an equivalent to support local government is a very high priority for us.

Oral Answers to Questions

Debate between Chi Onwurah and Lord Maude of Horsham

Wednesday 7th January 2015 Commons Chamber

[Mr Maude]

Britain already has a high level of digital inclusion, and it is rising, but we are determined to go further and get more people online. We are working closely with almost 70 organisations from the private and voluntary sectors that are signed up to our digital inclusion charter. I have no details of exactly what is going on in my hon. Friend’s constituency, but I would happily share them with him.

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

Digitising public services creates vast amounts of data that can be used further to improve services and accountability, transforming the relationship between citizens and Government—a subject dear to your heart, Mr Speaker. However, each Government Department has a different approach to handling data, and there is total chaos among officials and Ministers about what is allowed, with, consequently, deep distrust among the public. In government, we will instigate a review to set out a coherent and ethical approach to data sharing. Will the Minister join us in committing to the principle that people own their own data and it is for them to say what happens to it?

[Mr Maude]

I am happy to welcome the hon. Lady to the movement for open data. Under the coalition, the UK Government have become the world leader in open data. There is more that can be done with sharing data, but it is very sensitive and difficult. We are determined not to make the mistake that her party made in government when it had a train wreck in trying to move data sharing too fast. We have a lot of ongoing work on this, and I would be very happy to share the thinking with her.

Oral Answers to Questions

Debate between Chi Onwurah and Lord Maude of Horsham

Wednesday 19th November 2014 Commons Chamber

[Mr Maude]

It can take many forms, but the point is that the service is provided or the transaction is conducted digitally—it is conducted online—although not necessarily by the citizen themselves. For example, it could be done in a library, where someone sits alongside the citizen to help them to input data or conduct the transaction, or it could be done on the telephone, with someone on the other end to put data into the web service. There are a lot of different ways of providing it, and they will be fashioned around the needs of the user, not the convenience of the Government.

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

In the spring, the Minister announced his digital inclusion strategy to exclude 5 million people. In the summer, he told pensioners to get online or lose access to Government services. In the autumn, farmers found that they needed a credit reference from Experian to apply for common agricultural policy grants. The list of people he is excluding grows day by day. Next week, a report for the Labour party will highlight the impact of his policies on the most vulnerable, and how a Labour Government will change that. How many more people does he intend to exclude from public services before he is voted out of office?

[Mr Maude]

I invite the hon. Lady to dream on, on that front. Her party is ill-equipped to criticise us. The last Labour Government’s definition of an online service was enabling people to download a form from the web, print it off, fill it in by hand and send it off by post. They regarded that as an online transaction—they were not quite in the modern world. We are glad that she is catching up, but she still has a long way to go.

Oral Answers to Questions

Debate between Chi Onwurah and Lord Maude of Horsham

Wednesday 25th June 2014 Commons Chamber

[Mr Maude]

The practices to which the right hon. Gentleman refers date from contracts let by the previous Government, and those malpractices had been going on for many years. It is because the quality of contract management in Government is at last beginning to improve that those malpractices came to light at all. Therefore, the taxpayer was able to be recompensed for the money that had been wrongly pumped out of the door during that time. We are making progress on this, but again there is more to be done.

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

The Minister boasts that his efficiency agenda is cutting hundreds of millions of pounds from Government IT spend, but figures that we have seen show that IT spend is flat overall, and has in his Department and others, including the universal credit maxed out Department for Work and Pensions, risen massively between 30% and 70%. Will the Minister confirm that IT spend is not falling, and accept that it is his lack of leadership in allowing continuing turf wars between the Department for Business, Innovation and Skills, the Cabinet Office and DWP that is preventing the IT transformation that we need?

[Mr Maude]

The hon. Lady is completely right that we need an ICT transformation. What we inherited—the legacy—was a series of extremely expensive, opaque IT contracts. The Government did not even know what they were getting for what they were spending. We need to reform that. We must wait for some of these contracts, which were excessively long, to come to an end. That process is beginning. The British Government were spending more on IT per capita than any other Government in the world, yet our rankings, until recently, were falling. There is much to be done, but she is in no position from where she sits to be lecturing this Government, who are grappling with the issue.

Oral Answers to Questions

Debate between Chi Onwurah and Lord Maude of Horsham

Wednesday 30th April 2014 Commons Chamber

[Mr Maude]

We have made considerable progress. In the civil service alone, some £30 million of taxpayers’ money was being spent on subsidising union representation. That is perfectly proper if duties relate to employment, but this was going way, way beyond. We have reduced significantly the number of full-time representatives. There were 250 in central Government. That is now down by nearly 170.

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

Following the launch of Labour’s digital government review, which is focused on empowering people, and after four years of this “digital by default” Government, with 16 million UK citizens lacking basic digital skills, the Minister has finally announced a digital inclusion strategy. The digitally excluded are vulnerable to cybercrime, but are punished by this Government for not using their digital services. Will the Minister explain why his inclusion strategy excludes 7 million of our fellow citizens from the digital future?

[Mr Maude]

I am sorry that the hon. Lady takes that view. For one digital service that we provide—the lasting power of attorney—the assisted digital for those who are not online is provided by a number of groups that specifically help elderly people. Where there is a digital service, we are insistent that there is an assisted digital service for those who are not currently online. We want to do much more to increase digital inclusion, so that more people are online.

Oral Answers to Questions

Debate between Chi Onwurah and Lord Maude of Horsham

Wednesday 30th October 2013 Commons Chamber

[Mr Maude]

My hon. Friend is very knowledgeable on this subject, and everything he says about it must be taken extremely seriously. Yes, there is a point there to which we need to have proper regard.

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

According to the Government’s own figures, 87% of small businesses experienced a cyber-security breach last year and were attacked, on average, 17 times, yet more than four fifths of the Government’s cyber-security budget goes on the intelligence services, big business and government, leaving small businesses and consumers to fend for themselves. Now we learn that the Minister has set up his own wi-fi network in the Cabinet Office to bypass all that expensive security. When will he stand up for small businesses and consumers and get a grip on cyber-security?

[Mr Maude]

I am glad to say that the most recent rankings of countries in relation to cyber-security had the UK in top position, but we are not at all complacent; much more needs to be done. The hon. Lady is very interested in the wi-fi arrangements in my office, which were installed by the Cabinet Office IT supplier and are fully compliant. We take all this extremely seriously, but the threats are changing all the time and we need to be agile in how we respond to them.

Oral Answers to Questions

Debate between Chi Onwurah and Lord Maude of Horsham

Wednesday 8th February 2012 Commons Chamber

[The Minister for the Cabinet Office and Paymaster General (Mr Francis Maude)]

During 2010-11, the Cabinet Office spent just over £9 million on consultancy. The figure is down from £27.5 million in 2009-10, the last year of the previous Government. That is a reduction of more than two thirds and we anticipate further reductions in the current financial year. Across central Government, expenditure was reduced from £1.234 billion in 2009-10 to £361 million in the last financial year—that is a 71% reduction.

[Chi Onwurah]

In August 2010, the most recent month for which figures are available, the Cabinet Office spent almost £120,000 on consultants for advice on judicial reviews. Does the Minister agree that spending hundreds of thousands of pounds defending this Government’s mistakes is not the best use of taxpayers’ money?

[Mr Maude]

The Government are obliged to protect what they do in the interests of the taxpayer. I draw the hon. Lady’s attention to the fact that spending on consultants was spiralling completely out of control under the previous Government. That was providing very bad value for the taxpayer and it was very demoralising for mainstream civil servants, who felt that they were undervalued by the previous Government, whose default setting when anything difficult came up was to hire consultants. We will put our faith in the work that civil servants do. [Interruption.]

Public Bodies Reform

Debate between Chi Onwurah and Lord Maude of Horsham

Thursday 14th October 2010 Commons Chamber

[Mr Maude]

Wherever possible, that is our preference. We believe in localism and in trusting local authorities to take responsibility for what they do. Our commitment to localism does not only mean devolving to local authorities. In the case of consumer functions, for example, we think that devolving beyond local authorities to citizens advice bureaux is potentially a better approach. However, I can confirm our preference to devolve powers to as close to the front line of where citizens use services as possible.

[Chi Onwurah (Newcastle upon Tyne Central) (Lab)]

Does the proposal to abolish Consumer Focus and transfer its functions to citizens advice bureaux mean that in the coalition’s big society a consumer and a citizen are one and the same thing?

[Mr Maude]

In my experience, which I agree is limited, citizens tend to be consumers and consumers tend to be citizens, so I am not absolutely certain what point the hon. Lady is trying to make.