Passport Applications Debate

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Department: Home Office

Passport Applications

Catherine McKinnell Excerpts
Wednesday 18th June 2014

(10 years, 5 months ago)

Commons Chamber
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Yvette Cooper Portrait Yvette Cooper
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My hon. Friend is right to say that people are facing long waits. The Home Office simply does not seem to know what is going on. My right hon. Friend the Member for Delyn (Mr Hanson), the shadow Immigration Minister, has asked countless questions to try to get to the facts of what is happening. A typical answer from the Minister reads, “The Home Office has indicated that it will not be possible to answer this question within the usual time period. An answer is being prepared and will be provided as soon as it is available.” The Home Office cannot even answer questions, never mind get people’s passports to them on time.

Catherine McKinnell Portrait Catherine McKinnell (Newcastle upon Tyne North) (Lab)
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The Home Office does not seem to understand the financial realities for people affected by this situation. One of my constituents is stuck out in Saudi Arabia. His work has ended but he cannot return to the UK. He is broke, but the Home Office does not seem to be doing anything urgently about the problem.

Yvette Cooper Portrait Yvette Cooper
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My hon. Friend makes an important point, and that is why the Home Office should compensate those who have had to pay the extra upgrade fees to get their passports on time.