Recall of Tumble Dryers

Debate between Cat Smith and Kelly Tolhurst

Monday 17th June 2019 Commons Chamber

[Kelly Tolhurst]

I thank my hon. Friend for that. He is right to raise concerns about whether the system is suitable, and whether all appliances are easily identified and registered. We definitely need to look, on an ongoing basis, at whether some of the products being placed on the market are easily identified. He is right to highlight the issue with built-in appliances, as it is sometimes difficult to remove them to get the serial number. As I have said, I recommend that all consumers register their appliances on the registermyappliance site. We will keep all information under review, but I remain determined to ensure that where manufacturers do not comply with the law we will take enforcement action. That is why I am pleased to be standing here today outlining the steps we are moving through to make sure that we comply with the regulation on the enforcement.

[Cat Smith (Lancaster and Fleetwood) (Lab)]

With an estimated 700 affected appliances per constituency, it is not surprising that I have been contacted by a number of constituents affected, including Linda Thomas, who was advised to contact Peterborough trading standards, it being the trading standards body responsible for this Whirlpool issue. She tells me that she feels very much that Peterborough trading standards are

“on the side of Whirlpool and ‘not the consumer’”.

What assessment has the Minister made of the impartiality of Peterborough trading standards, in the light of the emails revealed by the BBC as a result of freedom of information requests?

[Kelly Tolhurst]

Trading standards, in Peterborough or anywhere else nationally, are carrying out, every day, the important work of enforcing safety issues; they are taking lots of enforcement action. I, for one, am very proud of and grateful to trading standards officers, who sometimes work in challenging circumstances but do some fantastic work. One reason the OPSS was set up was in January last year was to look at product safety and standards, and it was the body that carried out the review of the Whirlpool modification programme, working with regional trading standards, including Peterborough’s. Trading standards do have the ability to work with the OPSS on the scientific research and data, using the expertise the OPSS brings to help them carry out their duty locally. Therefore, I very much disagree on this; action taken by any enforcement body is being taken on behalf of the consumer, not in the interests of large manufacturers.