Asylum Accommodation

Brandon Lewis Excerpts

Thursday 14th December 2017 Westminster Hall

[The Minister for Immigration (Brandon Lewis)]

It is a privilege to serve under your chairmanship, Mr Hanson.

Many specific points have been made and questions raised during the course of this debate. I will do my best to cover them, but I will also make a point of going back through the debate, and if there are any points that I do not cover in the next few minutes, I will write to the Chair of the Select Committee to cover them. Although we have quite a lot of time, I want to leave time for the right hon. Lady to respond.

Before responding more generally, I will say that the hon. Member for Cumbernauld, Kilsyth and Kirkintilloch East (Stuart C. McDonald) seems to have a better grasp of my diary than I do. I do not doubt that I will be in Scotland shortly. I am not sure whether I will be in Glasgow, but I am happy to meet or talk in Glasgow or in London, whichever works.

Many speakers this afternoon have outlined the ethos and the moral position. The Government agree on the overarching principle of how we look after, support, work with and integrate people who gain asylum here. Although we might disagree sometimes on the details, I would like to think that we agree across the House on the principle.

I urge slightly more caution in the comments made by the hon. Member for Manchester, Gorton (Afzal Khan) and the right hon. Member for Kingston and Surbiton (Sir Edward Davey). It is dangerous and wholly inappropriate in a debate such as this to confuse asylum with detention for returning people. They are different things, and bringing them together in the way that the Opposition spokesman did is wrong and does a disservice to the position that we take as a country. We try to be clear about how we want to deal with asylum seekers, and I will come to that.

The opening and closing remarks made by the hon. Gentleman on the state of accommodation in asylum were also somewhat misleading. Hon. Members from his own party have said that much of the accommodation is very good. I will come to that point. I do not deny that any property that is not up to the right standard, whether it is social housing or accommodation for asylum seekers, is not acceptable. However, to cast it in the way that he did is simply wrong. Having visited Barry House recently, I disagree with him categorically.

Similarly, I understand the point that the right hon. Gentleman was trying to make about what I always refer to as the compliant environment. Again, it is not helpful to have that in the same conversation, because it does not apply to someone who is gaining asylum. He is right about that. Somebody who is gaining asylum will hopefully play a hugely important part not just in our economy, but in our communities and our society. Much as he described, when I have travelled around the country meeting people who have been resettled, whether they are refugees or people who have gained asylum, I have seen that they play an important part in their local community and are valued by the community. He made a good point about that. I am happy to confirm that the compliant environment is a different thing. It is about people who are here illegally, which is different. Personally, I try to keep them in different conversations, because asylum is different from being here illegally.

[Afzal Khan]

To ensure that things are clear, I am not saying that all accommodation is poor.

[Brandon Lewis]

That is what you said.

[Afzal Khan]

Well, we can check that again. Some of it is appalling. The key point on which I wanted clarification is whether the Minister, in saying asylum and detention are being mixed up, is saying that asylum seekers are never detained.

[Brandon Lewis]

I am saying that confusing the completely unacceptable and abhorrent scenes that we saw in the “Panorama” programme on Brook House with somewhere like Barry House and the work done by organisations around the country on asylum accommodation is simply wrong. It is a mistake to go that way. It gives the wrong impression and confuses two very different things.

Ultimately, the United Kingdom has a proud history of providing an asylum system that should look to protect and respect the fundamental rights of individuals seeking refuge from persecution. I have always been clear that I personally and we as a Government are committed to continuing to ensure that destitute asylum seekers are accommodated in safe, secure and suitable accommodation. They should be treated with dignity while their claims are considered.

Since the current system for asylum accommodation contracts began in 2012, there have been changes. It is important to be aware that the contracts for the provision of housing for asylum seekers demand high standards of accommodation—in many areas, higher than in the social housing sector. I should also be clear that a third of all properties are inspected every year—more than in social housing—and where it is required, appropriate and requested, that is done in conjunction with local authorities, to involve them in the process. It is a requirement that every property be inspected every month by the accommodation provider. We encourage service users to report defects to their provider as they arise.

The contracts also contain strict time limits within which repairs must be made, and we in the Home Office have an inspection monitoring regime to ensure that those time scales are met. The vast majority of accommodation provided has been maintained at a good standard, but as with all housing, property defects and issues can and do occur. Where they do, our providers are required to rectify them. If any hon. Members have examples of where that has not been done, I want to know about them so that we can chase them through the system.

[Stuart C. McDonald]

Does the Minister understand that despite this apparently significant sanctions regime, the fact that so many problems still seem to arise repeatedly and routinely across the country has utterly undermined faith in the inspection regime? Is that not all the more reason to hand the inspection role to an independent organisation or to local authorities?

[Brandon Lewis]

I was just going to say that since the Committee published its report almost a year ago and started its inquiry two years ago, a number of improvements have been made to the contracts and services provided. We must be cautious about accepting some of the things that we read and the stories that we hear. That is why, if somebody raises an issue, I always want to look into it to get the detail. For example, if there is a complaint about accommodation, I will want to chase it further, and I encourage Members to give me details.

We need to be cautious about some of the examples. An hon. Member mentioned a case involving blood on the walls. Members should be aware that we have investigated that allegation, which has been repeated a few times. When questioned about it, the service user who was living there confirmed that the marks on the wall turned out to be not blood at all, but spilt fruit juice. We need to ensure that we are clear that the issues are issues; if they are, we should deal with them.

My right hon. Friend and predecessor informed Parliament last year of a number of changes made to the contracts already in place, including the provision of additional funding to increase the number of housing officers. Members have asked about asylum case working and welfare. We are increasing the number of asylum caseworkers. In particular, we are focusing on non-straightforward cases to reduce the number of people awaiting a decision. The Chair of the Committee referred to the letter that she received from the Home Secretary outlining the work that we will be doing and delivering on, particularly relating to pregnant women. As the letter outlines, there are some complications, but that highlights why we should not have a blanket approach; we should look at every person’s individual needs. We are looking at changes such as additional funding for increasing the number of housing officers, providing more funding to allow providers to procure properties for the increased number of service users, and exploring different commercial models to encourage providers to procure additional accommodation. Those changes build on feedback from stakeholders, including people who provided the evidence found in the Committee’s excellent report.

As well as those contractual changes, the Home Office has continued to inspect properties to ensure that the accommodation is of the right standard. Interaction with service users has increased by asking questions about their treatment and by ensuring that they are aware of their rights and of how to raise any concerns that they might have. We will continue to meet non-governmental organisations to discuss housing issues formally at an advisory board that we run, and informally by providing avenues for them to raise issues with senior officials.

[Chris Stephens]

Can the Minister assure us that the providers of housing services to asylum seekers are accredited properly and are registered social landlords? Will the contractor or the Home Office keep a register of social landlords, so that if anyone loses their accreditation, they will no longer be allowed to provide housing services to asylum seekers?

[Brandon Lewis]

I am happy to liaise with the hon. Gentleman further on that, but I encourage him to look at the changes that we made in the Housing and Planning Act 2016, which I am closely aware of after taking it through Parliament. We made a lot of changes in terms of requirements for housing providers, including the private rented sector. It is worth him having a look at that because it partly covers what he outlined, but I will take his points on board.

That links to the hon. Gentleman’s point about welfare officers. It is worth noting that in the contract extension, we agreed to put in an additional £1 million to support additional welfare officers.

I recognise that there will be issues with asylum accommodation at times as defects arise. With over 40,000 people accommodated by the Home Office, it is important that we deal with issues where we find them. I believe that the standards required by the contract, the inspection regime and the avenues through which people can raise issues and concerns, should they have them, mean that things can be resolved at an early opportunity. As I said, however, I encourage all hon. Members to contact me about any specific allegations, so that we can follow them up.

Since autumn 2016, we have undertaken work to design and develop a new model for asylum accommodation and support for after current contracts expire. We have undertaken extensive engagement with local government, non-governmental organisations and potential suppliers in a range of sectors to understand their experience of the current arrangements and their aspirations for the future.

Hon. Members. have touched on the length of the new contracts. We must find a balance between ensuring that the contract is robust, reliable and delivers the services that we want, and ensuring that it is long enough for organisations to make the investments that we want to see, which are backed up by a good business case and by confidence about their future business model.

[Stuart C. McDonald]

Given that those companies were all willing to sign up to a five-year contract plus a two-year extension, surely that should be the most that we consider? There is no need to sign us up to a 10-year contract this time round.

[Brandon Lewis]

I am sure the hon. Gentleman appreciates that there is a difference between the business model and the kind of investment that people make on a longer contract compared with a shorter contract. That does not change my point about wanting to get the balance right to ensure that we have a contract length that encourages and requires organisations to make good, solid investments.

With those contracts, we will make a number of improvements as a direct result of stakeholder feedback, which I will outline before I give the right hon. Member for Normanton, Pontefract and Castleford a chance to reply. I will respond more fully to the Committee on the points that I have not been able to cover. It is important to note that we will require more proactive property management and will continue to operate a rigorous inspection regime. We will stipulate more standardisation in the initial accommodation estate—the full-board accommodation that many asylum seekers enter if they have an immediate housing need. That will ensure that there are dedicated areas for women and families and more adapted rooms for people with specific needs, including pregnant women.

The new contracts will improve service user orientation to help them live in their communities and access local services. Underpinning that will be better data sharing with relevant agencies so that they are in a better position to join people to the services they need, which covers the point that a number of hon. Members made. Building on enhancements to safeguarding that have been put in place across the immigration system in recent years, other changes will focus on safeguarding and supporting vulnerable service users. They include the introduction of standardised health checks to identify people with specific physical and mental health needs, and more uniform training for providers’ staff on safeguarding best practice.

Alongside the new accommodation and support contracts, we will introduce a national contract to provide users with advice and assistance for completing applications. It will support service users through the end-to-end asylum support system, help them to co-ordinate the issues and problems that they encounter, and ensure that they are referred to the right people so that those problems can be resolved.

The advice, issues resolution and eligibility contract will provide a single contact point for service users to register complaints—thereby building a relationship—and to report problems. It will build on the work that we in the Home Office have undertaken with the Department for Work and Pensions to ensure that newly recognised refugees can swiftly access benefits and employment support services. We will commence procurement for that contract in 2018.

I am grateful for hon. Members’ interest and input in the debate and for the passion and clarity with which they made their cases. That shows a common view that in principle, we want to ensure that we provide for people seeking asylum. That experience means that when they gain asylum, they can take part in and make a valuable contribution to society and have a valued life of their own. That is something that we should be proud of as a country and I am determined to continue that.