Royal Mail: Universal Service Obligation
Debate between Bradley Thomas and Blair McDougall(1 week, 5 days ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
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Blair McDougall
I reassure my hon. Friend’s constituents that his efforts to transmit their dissatisfaction have been heard at the highest level. If there is a prize for dark irony, I think he has probably just won it. It is because we want this situation to improve as quickly as possible that we are taking the action that I have described, and continue to put on the pressure.
Bradley Thomas (Bromsgrove) (Con)
I pay tribute to the posties across Bromsgrove, but not to the management of Royal Mail. My constituents need action, not more platitudes, like Royal Mail saying to me that it is “very sorry” that letters have not been received. I implore the Minister to get together with the management of Royal Mail and Ofcom to deliver an action plan, for which Royal Mail is accountable to us, via the Minister, so that we see an improved service for all our constituents.
Blair McDougall
I reassure the hon. Gentleman that I have communicated exactly the frustration that he describes, which I have heard from so many hon. Members, to Royal Mail, and I will communicate it to Ofcom later as well.