Civil Service Pensions

Debate between Blake Stephenson and Nick Thomas-Symonds

Monday 6th July 2026 Commons Chamber

[Nick Thomas-Symonds]

My hon. Friend is absolutely right that the situation has been totally and utterly unacceptable. Capita has been and will be robustly held to account. That is why I have appointed an audit to look at the future of the scheme, as well as the remedial adviser—who is being appointed at Capita’s expense—to force rectification directly on the ground. There are two things too look at here: the immediate operational issues, and the future of the scheme.

[Blake Stephenson (Mid Bedfordshire) (Con)]

Capita’s failures have caused significant hardship to retiring civil servants across the country. The Minister is right that the immediate priority should be to resolve the hardship caused to our constituents. Looking forward, it is also important that the Government—and I mean all Governments, not just this one—get much better at managing and overseeing third-party contracts, to prevent this and similar issues from happening in the future. Time and again on the Public Accounts Committee, we assess departmental oversight of third-party contracts; the commercial management is, frankly, not good enough. Will the Minister outline what the Cabinet Office is doing to improve commercial management throughout the whole of Government?