Windrush Lessons Learned Review

Ben Spencer Excerpts

Tuesday 21st July 2020 Commons Chamber

[Priti Patel]

The hon. and learned Lady raises some very important points, quite frankly, about how the Home Office not just undertakes reviews but picks up on recommendations and enacts recommendations around reviews themselves.

It is fair to say that Wendy Williams’s “Windrush Lessons Learned Review” is a review like no other. Thankfully, it is a one-off review of an absolutely shocking scandal that took place. As I said in my statement, it identifies and marks a stain on the history of our country, but it also scars my Department significantly. As a result, the measures that I have outlined today—just the five steps alone, which are very focused on the Home Office itself, including encompassing policy aspects—are very detailed. They are detailed for a reason. They are not a tick-box response, and they are not a “quick, let’s fix this and pay lip service” response either. A great deal of work is required. This speaks to the hon. and learned Lady’s third point, about reviewing the compliant environment and the work that will need to be undertaken there, which will take time. Obviously, I will report back, and as a Department we will report back, on exactly how policies are effected specifically on that.

It is fair to say that my commitment on this issue, and more fundamentally with regard to the Home Office, is absolutely solid and firm. I have seen all sorts of practices, I have experienced all sorts of practices in the Home Office, and I have been on the receiving end of certain practices in the Home Office as well, which quite frankly speak to some of the points that came out of Wendy Williams’s review. Therefore, our commitment is solid, and it is firm.

The hon. and learned Lady also asks about engagement with the devolved Administrations. She should take that as a given. There is always more work that needs to be done on that front, and that is something that I am committed to doing.

[Dr Ben Spencer (Runnymede and Weybridge) (Con)]

I welcome my right hon. Friend’s statement. Having compensation available that people are aware of is very important, but trust in the system also needs to be rebuilt so that people feel confident in claiming. What is she doing to ensure that people are not just aware of the funds that are available but confident to claim?

[Priti Patel]

My hon. Friend raises a very important point. He will have heard my comment in my statement about rebuilding trust. For people to come forward, they have to have not just confidence but trust in the organisation that they are engaging with. That is fundamental to the work that the Home Office is now undertaking.

On a practical level—I have spoken before at the Dispatch Box about the practical steps that need to be undertaken—we need to do better in terms of our outreach. We have not undertaken engagement opportunities because of covid and, obviously, the problems with getting out and around the country. That will change. I have set up new stakeholder groups, we have a new communications campaign and officials will be going back into communities. I think I said when I came to the House the day after the publication of Wendy’s report, on 19 March, that I want to work with colleagues across the House to ensure that we are working in their communities to rebuild the bonds and bridges of trust—importantly, both to build those links and to reach out to individuals who have been affected.