Business of the House

Ben Goldsborough Excerpts

Thursday 19th March 2026 Commons Chamber

[Sir Alan Campbell]

I thank my hon. Friend for raising this matter. As she acknowledges, it has been raised by many Members in the past few weeks and months as well as today. It is clear that these delays are unacceptable; this is not the service that people deserve. The Government acknowledge that resolving this issue is a matter of the utmost urgency. The Cabinet Office will continue to use all the available levers to hold Capita to account and ensure that it delivers on contractual service levels. Should she seek a debate on these matters, we already know that there are enough people in this room who have raised them to have a debate. She could then hear from a Minister about the progress being made.

[Ben Goldsborough (South Norfolk) (Lab)]

The constituents, businesses and residents of Wymondham are sick to the back teeth of not having a mobile phone signal for nearly a month now. The companies have fobbed us off with excuses and have given no information about this happening. Will the Leader of the House help me to secure a meeting with the relevant Minister so that I can raise my serious concerns about mobile phone companies not looking after their customers?

[Sir Alan Campbell]

As my hon. Friend will know, we are working with telecom companies to reduce poor mobile signal, particularly in rural areas. We have announced the shared rural network deal, which aims to deliver 4G coverage to 95% of all UK landmass by the end of 2025. I am very sorry to hear of what is happening in his constituency. Should he seek a meeting with the relevant Minister to vent his frustrations, I will help him to arrange that.