Railway Stations: Ticket Office Closures Debate

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Department: Department for Transport

Baroness Whitaker

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Railway Stations: Ticket Office Closures

Baroness Whitaker Excerpts

Farming: Net Zero
Wednesday 20th September 2023

(1 year, 3 months ago)

Lords Chamber
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Baroness Whitaker Portrait Baroness Whitaker (Lab)
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My Lords, the ticket office in my local station does not do advance tickets. How can a would-be passenger who wants to book ahead, and thus save quite a lot of money, get an advance ticket with no ticket office?

Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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I cannot comment on the noble Baroness’s ticket office specifically, but 99% of transactions at ticket offices last year could have been made either through a ticket vending machine or online.

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