Great British Railways: Industrial Action

Baroness Pidgeon Excerpts

Tuesday 18th March 2025 Lords Chamber

[Lord Hendy of Richmond Hill (Lab)]

The answer to the noble Lord’s point is that it will have competent long-term management. The longest dispute in recent history on the national railway network was the one which was solved with an additional 2% pay offer last summer. That dispute lost an estimated £850 million-worth of revenue over the two years that it took place. Significantly, there were no productivity measures on the table at the time when the dispute was settled, simply because there had been a long-standing dispute between the employers—the owning groups of the train operating companies—and the department about the share of the revenue savings that they would get if productivity was applied. That meant that, in several train companies, there were no proposals whatever extant that could be implemented. Any sensible employer has in their mind the things that they need to do to make their operation more efficient and a negotiating strategy with their employees to achieve it. That was not the case last summer, but it will be the case in future.

[Baroness Pidgeon (LD)]

My Lords, what steps will Great British Railways take to minimise disruption to passengers during periods of industrial action? What compensation mechanisms will be put in place to ensure that passengers are not unfairly disadvantaged when their journeys are disrupted?

[Lord Hendy of Richmond Hill (Lab)]

The primary activity that needs to take place is good industrial relations, so that the instances of disputes that affect the train service are much reduced. A feature of good industrial relations is dialogue between the employees, their representatives and the employer, which is very much in the mind of the Government as we go forward with Great British Railways. In addition, as I have said to the House before, I want to see managers at route and train operating company level who can co-ordinate how the railway behaves and how it serves customers. By those means we will offer a better service and have less industrial action.