Trains: Wifi Provision for Passengers

Baroness McIntosh of Pickering Excerpts

Thursday 25th May 2023 Lords Chamber

[Baroness Vere of Norbiton (Con)]

I can say only what the evidence is from asking passengers. We have asked the train operating companies to look at the provision of wifi, to establish a business case which sets out the benefits to passengers—how much they need it, those who perhaps are unable to use a smartphone on 4G or 5G for example—and then to revert.

[Baroness McIntosh of Pickering (Con)]

My Lords, will my noble friend take this as a response to her survey? Those of us who purchase our tickets electronically require wifi to both board and travel on the train. How am I going to be permitted legally to travel if there is no wifi to demonstrate that I have purchased a ticket?

[Baroness Vere of Norbiton (Con)]

I would hope that my noble friend would have got the ticket in the wallet on her phone because she would have needed it to go through the station anyway. Free wifi will remain available at stations and as I say, no decisions have been taken. We have asked the train operating companies to prepare business cases.