Immigration Bill

Baroness Manzoor Excerpts

Wednesday 5th March 2014 Lords Chamber

[Lord Avebury (LD)]

I am concerned that the reduction in the number of immigration decisions that can be appealed from 17 to four, as the Bill intends, may lead to injustice and that the administrative review system which is to be substituted for the right to appeal to the First-tier Tribunal in those cases is manifestly unfit for purpose in making decisions that can fundamentally affect the whole course of an appellant’s life. As my noble friend Lord Paddick says, in all the cases where there is an appeal at present, the file goes to the presenting officer, who conducts the case before the tribunal. That official is in a more senior grade than the executive officer who made the original decision, which may be a partial reassurance to my noble friend; that person conducts an administrative review, which can lead to the refusal being withdrawn, and does so in a small proportion of cases. However, following this process, the Home Office loses half its appeals. It has to be assumed, therefore, that half the cases that go through administrative review as a result of this Bill are likely to be wrongly decided against the applicant.

The injured applicant can still make an appeal on human rights grounds, some of which are eligible for legal aid, and it is expected that quite a few will do so, cancelling out, as my noble friend hints, some of the savings that the Government hope to achieve by restricting the common law right of access to the courts. There will also be applications for judicial review, although legal aid for that purpose will be available only in a limited set of cases, including some but not all refugees, but excluding trafficked persons and victims of domestic violence. Does the net saving of £219 million over 10 years, which is expected according to the Home Office briefing, take into account the estimated costs of these appeals, and can my noble friend give us the figure?

The briefing says that the service standard will be to complete the administrative review within 28 days. That is the existing service standard, but when the chief inspector looked at the visa section at Amman it was found that the average time taken was 74 days. The statement of intent may say that we look to achieve the standard of 28 days, but it has not been done in the past. Although I dare say that there has been some improvement since the chief inspector visited Amman, it is doubtful whether the system will be able to keep up with the additional 40,000 cases a year without extra staff and extra training, for which I assume that allowance has been made in the arithmetic. I would be grateful for reassurance on that point. What about the half a million backlog identified by the Home Affairs Select Committee? Are they entitled to an administrative review and have the Government considered how they will deal with the additional cases that will arise when landlords, university staff and health workers are pressed into service as ancillary immigration officers?

Administrative review is a way not of securing fairness and justice for immigrants who are refused leave to enter or remain, but of reducing the number who would have succeeded if they had been able to put their case to the tribunal. It may not even result in any saving of public funds. The right way to achieve both those objectives would be, as my noble friend Lady Hamwee said, to tighten up on the training and supervision of the case workers who make the original decisions so that they get it right first time. That should have been the aim; then we would not even have thought about depriving people of their legitimate rights. At the very least, we should give the Home Office the chance to prove that administrative reviews can be made effective by the means proposed in this amendment. If it can be shown that the existing prehearing reviews pick up wrong decisions, it is well and good; but if the outcome is simply to confirm that reviews are no substitute for the judicial process, Clause 11 should not come into force.

[Baroness Manzoor (LD)]

My Lords, I support my noble friends Lady Hamwee, Lord Paddick and Lord Avebury, and align myself with the comments that they made regarding a robust and independent review. As the previous Legal Services Ombudsman and Legal Services Complaints Commissioner, I know the importance of this. It is imperative that the administrative review is not only independent but is seen to be independent for people to have confidence in the decision. I give your Lordships this analogy: a manager of a football team does not referee a game in which his own team is playing.

[Baroness Smith of Basildon (Lab)]

My Lords, it is an indication of the discontent with Clause 11 that this is the second debate we have had on it. We had an interesting and lengthy debate on Clause 11 on Monday in relation to the principle of the Government’s proposals, and on our amendments and those of the noble Lord, Lord Hannay. Noble Lords may recall our strong opposition to the Government’s proposals to remove appeals in the way they are seeking to do. I will not repeat all the arguments that I made on Monday, other than where they are relevant to this amendment. However, for the convenience of the Committee, my comments are recorded at cols. 1178-81 of Monday’s Hansard.

Originally, Amendment 30, in the name of the noble Baroness, Lady Hamwee, was grouped with others on appeals, including a not dissimilar one from myself, Amendment 27, which in some ways is like a sunrise clause to review and improve the current position before any further moves are taken to change the system to administrative review, although we were more specific as regards using the expertise of the Chief Inspector of Borders and Immigration. That is not particularly significant at this stage; both amendments were tabled in response to the existing problems in the system, whereby a very high proportion of the decisions appealed succeed, and an even higher proportion of those are down to casework errors. Therefore, I have no difficulty whatever in supporting the principle of this amendment, although I had hoped that the noble Baroness would support the principle of my amendment when I spoke to it on Monday evening. I recall that no noble Lords present commented on our amendments in that debate other than the noble Baroness, Lady Lister, perhaps because she has degrouped her amendment today as she wants a separate debate on it, even though the principle involved is very similar.

I repeat the broader point that we made on Monday and invite the noble Baroness to comment on our very real and genuine concerns about, not just the detail, but the principle of the Government’s proposals. We can all sign up to a process that gives timely, accurate decisions, and a swift process to address any errors. I do not think there is any dissent around those principles. However, if we take this clause in context, that is not what it does.

On Monday, we also moved a Motion that this clause does not stand part of the Bill. That device is often used to give your Lordships’ House the opportunity to have a broader debate around the principles of an issue. However, I also made it clear that removing the clause entirely would be our preference given the current position and the quality of decisions that are taken. Failing that, our Amendment 27 addressed exactly the same principle as that in the amendment proposed by the noble Baroness, Lady Hamwee, today. I also spoke to our Amendments 28 and 29 regarding an impact assessment and a review.

Our concerns about this clause and the proposal for administrative review go deep and are not confined to any individual group who would be affected—a lot of the debate on Monday evening centred on students—as this goes wider and would affect everybody who applies for review. The right to appeal is a fundamental principle of British law. As I say, we support a process that gives timely, accurate decisions, and a swift process to address any errors. We believe that such a decision should be challengeable and that recourse should be available.

However, as I explained on Monday and as other noble Lords have said today, the necessity for appeals is even more essential when we know how flawed the current system is. It is well documented that the department is already struggling to deliver a quality service and that there are huge casework backlogs, to which the noble Lord, Lord Paddick, referred. I provided details of the backlog of shocking cases regarding the length of time for which people are waiting for decisions to be made. More important is the quality of decision-making. The figures reveal that 32% of deportation decisions, 49% of managed migration decisions relating to work and students and 49% of entry clearance applications were successfully appealed last year. Despite the fact, rather surprisingly, that there are no official data from the Government, a Home Office sampling exercise revealed that 60% of the volume of appeals allowed are due to caseworking errors. That means that almost 30% of all appeals—60% of the 49%—are allowed due to caseworking errors.

When so many decisions are found to be flawed, should we really be trying to remove the current routes for appeal and replace them with administrative reviews? I asked the Minister when the sampling exercise was undertaken and over what period of time. I know that he could not reply on Monday. If he is able to do so today or write to me, it would be helpful.