Oral Answers to Questions

Bambos Charalambous Excerpts

Monday 29th June 2020 Commons Chamber

[Dr Coffey]

I think the hon. Lady is confusing the element in the Select Committee report with the emergency contingency plan, which is an operational document that is prepared by all Departments in the event of the sort of emergency that requires, for example, redeployment within the Department. In terms of her broader question on what I think she was really referring to, I assure her that, as I pointed out, I am actively working with Ministers across the Government to make sure that we will be there to help people get into the new jobs that we rely on the private sector to create, but will be working across the public sector too.

[Bambos Charalambous (Enfield, Southgate) (Lab)]

What estimate she has made of the average time taken to process work capability assessments during the covid-19 outbreak.

[The Minister for Disabled People, Health and Work (Justin Tomlinson)]

We have temporarily suspended face-to-face work capability assessments so that we do not place people at unnecessary risk. Healthcare professionals continue to make recommendations based on paper-based evidence where possible, and we have introduced telephone assessments. We are in the early phases of delivering telephone assessments and are closely monitoring the processing times.

[Bambos Charalambous]

One of my constituents who has progressive multiple sclerosis and is partially paralysed on his left side had to undergo a work capability assessment by phone. This resulted in his personal independence payment being cancelled, and then reviewed and reinstated at a lower rate. The decision is now being appealed so that he can get the higher level of PIP that he was previously on. Does the Minister agree that stringent safeguards need to be in place when making such telephone assessments to ensure that poor decisions are avoided?

[Justin Tomlinson]

I absolutely agree. We have independent audits looking at this. We are in the early stages of using telephone assessments, and there is a mix of the benefits because the WCA is separate from PIP. PIP is a few weeks further on in terms of using telephone assessments. Stakeholders welcome the opportunity and it is something we will explore in the Green Paper. However, I am happy to look at the individual case.