Royal Mail: Universal Service Obligation

Debate between Ashley Fox and Anneliese Dodds
Tuesday 4th November 2025

(1 week ago)

Westminster Hall
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Ashley Fox Portrait Sir Ashley Fox
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Indeed it should. We have evidence of poor management and, dare I say, occasionally unco-operative unions.

Anneliese Dodds Portrait Anneliese Dodds (Oxford East) (Lab/Co-op)
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I have found that local post workers are really keen to innovate where they can to try to deal with the issues. One thing they pioneered was putting the NHS barcode on healthcare-related letters. Does the hon. Member agree that the Minister should liaise with his colleagues in the Department of Health and Social Care to make sure that every NHS organisation puts that barcode on so that those letters can get to the people who need them?

Ashley Fox Portrait Sir Ashley Fox
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I agree entirely with the right hon. Lady.

I know that there are plenty of local problems, but I also want to look at the national picture. In the first quarter of this financial year, Royal Mail’s performance under the existing USO targets fell well short of expectations. The target for first-class deliveries is 93%, meaning that 93% of first-class post should arrive the next working day. In practice, Royal Mail managed only 75.9%. For second-class deliveries, the target is 98.5% delivered within three working days, yet only 89.3% were delivered on time. That is millions of items delayed across the country. When we look at daily deliveries, the story is even more concerning.

In 2024-25, the proportion of daily routes that were delivered was 87.8%. That is against a target of 99.9%. On any given day, more than one in 10 routes were simply not delivered at all. That explains why locally, even within a small village, some people appear to get a good service while others get next to no post at all. A constituent in Spaxton wrote to me to let me know that his postie had complained of severe staffing shortages and that the new contracts being offered were making the jobs unattractive to new starters.

International Engagement

Debate between Ashley Fox and Anneliese Dodds
Monday 28th October 2024

(1 year ago)

Commons Chamber
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Anneliese Dodds Portrait Anneliese Dodds
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I am grateful to my hon. Friend for raising such an important issue. There are indeed many small island developing states among the Commonwealth states, and for them the climate crisis is an existential issue. We have seen severe impacts on a number of small island developing states, with extreme weather and erosion having a huge effect on people’s security and their livelihoods. Under the new Government, the UK is determined to exercise leadership on this issue, and that has included a range of measures. I will not go through them now, but one critical element is ensuring that there is support for adaptation as well as for mitigation. These small states really need to be helped to adapt to the new weather systems that we are seeing, and the UK Government are doing all that they can to ensure that that happens.

Ashley Fox Portrait Sir Ashley Fox (Bridgwater) (Con)
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Can the Minister comment further on paragraph 22 of the Commonwealth Heads of Government statement to which the Prime Minister put his name? It states that the Heads of Government,

“noting calls for discussions on reparatory justice…agreed that the time has come for a meaningful, truthful and respectful conversation towards forging a common future based on equity.”

“Based on equity” is the language normally used by those seeking compensation. Can the Minister explain what it means in plain English? Does it mean parting with taxpayers’ money, and if not, what does this statement mean?

Anneliese Dodds Portrait Anneliese Dodds
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I did state earlier, but will restate for the hon. Member’s benefit, that we have been very clear about the fact that UK does not pay reparations. He referred to a specific element in the communiqué about reparatory justice. It does two things: as he mentioned, it notes calls for discussion, and it agrees that this is the time for conversation. As the Prime Minister has made clear—in Samoa, for instance—none of the UK Government’s discussions have been about money. Our position, as I have said, is very clear: we do not pay reparations. I really do not know how many times I have to say that.