Pension Schemes

Anneliese Midgley Excerpts

Wednesday 22nd April 2026 Commons Chamber

[Nick Thomas-Symonds]

The situations that the hon. Gentleman’s constituents have faced is exactly why the dedicated recovery team was put in place. I will be holding Capita to account on the timetable in the recovery plan for restoring service by the end of June this year. On the cases he has raised, I would be very interested if he could write to me with the details and dates of exactly what happened.

[Anneliese Midgley (Knowsley) (Lab)]

I welcome the Minister’s statement, especially the news of the termination of the Royal Mail pension scheme contract to Capita. As he knows, Capita’s management of the civil service pension scheme has been an absolute shambles. I have constituents who cannot meet their mortgage payments, are having to defer their retirements and are not receiving the compensation they deserve. This is one in a very long list of failures, as my right hon. Friend the Member for Hayes and Harlington (John McDonnell) outlined. Can the Minister explain why we keep awarding contracts to Capita, how it represents value for money for the taxpayer and how we are meeting our manifesto commitment of the biggest wave of insourcing in a generation?

[Nick Thomas-Symonds]

We are very committed to delivering that manifesto commitment, and the Chief Secretary to the Prime Minister will be setting out more about that in due course, following his speech earlier in the year.

My hon. Friend is absolutely right about the poor performance under this contract. I have taken a decision to terminate the contract for the Royal Mail statutory pension scheme, and she and Members across the House can be assured that, under this contract, we will robustly be holding Capita to account. As she rightly says, when people have missed mortgage payments or other things have happened to them through no fault of their own, that is completely unacceptable.