(4 years, 4 months ago)
Commons ChamberThe hon. Lady will be aware that too many people have suffered from mis-selling by a small number of green deal providers. We are doing all we can to provide redress where appropriate, as enabled by the green deal regulations.
If someone is mis-sold something, there is a six-year time bar to get redress, unless they were not aware of it at the time, in which case they have three more years from when they became aware. There is a significant number of victims of green deal mis-selling, many of whom were very elderly and thought they must have misunderstood, but they did not; they were duped. Why are they, after all they have been through, being denied that extra three-year rule and access to justice?
(4 years, 6 months ago)
Commons ChamberI thank the hon. Lady for raising this. Obviously, this is a critical issue. We are working through the cases as expeditiously as we can. I am happy to meet the APPG in my capacity as Energy Minister and resolve what has been a difficult issue—I do not deny that.