Civil Service Pension Scheme: Administration
Debate between Anna Dixon and Mike Wood(5 days, 12 hours ago)
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Mike Wood (Kingswinford and South Staffordshire) (Con)
I congratulate the hon. Member for Blackpool North and Fleetwood (Lorraine Beavers) on securing this important and timely debate. The situation is an entirely unforced error by Capita, and it has caused real and significant financial distress to thousands of former public servants—people who dedicated their working lives to serving this country. The people affected are individuals who planned responsibly for retirement and relied on the integrity of the civil service pension scheme, but have been left anxious, frustrated and, in many cases, desperate.
Like other hon. Members, I have had several constituents contact me to say that they have been left without any income to fall back on. Mark contacted Capita several times at the start of this year without any reply at all, and he now finds that none of the links in the previous letters and emails from MyCSP work anymore. There was no transition.
In many of the cases reported by colleagues from across the country, those affected are suffering missed mortgage payments, unpaid bills and the indignity of having to borrow money simply to get by. That should never happen to anyone who has served the public in good faith.
Anna Dixon
The hon. Gentleman sets out many of the hardships and challenges, as other hon. Members have in this debate. Will he take some responsibility? Under the previous Government, when this contract was let, these problems should have been foreseen and the contract never awarded to Capita.